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BGO Bonus Again

Discussion in 'Casino Complaints - Bonus Issues' started by spintee, Jan 14, 2015.

    Jan 14, 2015
  1. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Received another bonus offer from BGO

    Main parts of email:;

    I’ll tell you what, top up with a tenner using the code SPIN10 and I’ll give you £10 and 20 free spins on Starburst!

    small print::


    T&C's: Promo code SPIN10 is only valid for your account on your next £10 deposit and will expire in 2 Days. Min deposit of £20, max bonus of £10


    Min deposit £20? Does not make sense
     
    1 person likes this.
  2. Jan 14, 2015
  3. davdav5678

    davdav5678 Dormant account

    Occupation:
    Architects
    Location:
    ESSEX UK
    I got the same a little odd lol
     
    1 person likes this.
  4. Jan 14, 2015
  5. dave1888

    dave1888 Meister Member PABnononaccred2 mm1

    Occupation:
    Customer Advisor/Stockroom Picker
    Location:
    Bonnie Scotland!
    Best to contact live help they may allow you to do it with 10 as otherwise they are false advertising if it's minimum deposit 20 then it should say so point out to them on the site or the rep on here ;)
     
  6. Jan 14, 2015
  7. paul@bgo

    paul@bgo Dormant account

    Occupation:
    Operations Manager
    Location:
    Norwich, UK
    Erm...yea, that's obviously wrong.

    I'll get it checked!
     
    1 person likes this.
  8. Jan 14, 2015
  9. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    neteller neteller neteller ? ? ? ?
     
    1 person likes this.
  10. Jan 14, 2015
  11. Zabier

    Zabier Experienced Member

    Occupation:
    Writer
    Location:
    Cardiff
    Interested to see the explanation behind this. Have we all mis-read it? Lol.
     
    1 person likes this.
  12. Jan 15, 2015
  13. randomiam

    randomiam Meister Member

    Occupation:
    n/a
    Location:
    australia
    bgo

    is skrill available yet or is it still even coming
     
  14. Jan 15, 2015
  15. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I think mrjones is eager for that answer as well, I checked yesterday and no sign still, Its been a long promise
     
  16. Jan 15, 2015
  17. paul@bgo

    paul@bgo Dormant account

    Occupation:
    Operations Manager
    Location:
    Norwich, UK
    Email fixed - good spot spintee, ping me your username and i'll comp you for the help!

    As for Neteller and Skrill, you wouldn't believe me if I told you the full story so I can only apologise and say it's still in the works. Once we're up and running with our Playtech platform hopefully we will be able to get more payment methods live.

    Cheers
     
  18. Jan 15, 2015
  19. dave1888

    dave1888 Meister Member PABnononaccred2 mm1

    Occupation:
    Customer Advisor/Stockroom Picker
    Location:
    Bonnie Scotland!
    Is Dead or Alive ever coming back to BGO? I ran pretty good here on it.
     
  20. Jan 15, 2015
  21. michielm1

    michielm1 Senior Member mm1

    Occupation:
    teamleader/techical operator
    Location:
    Nederland
    i need playtech and skrill
     
  22. Jan 15, 2015
  23. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    There getting playtech if you did not no, Paul just mentioned in a message, Now dout the ewallets will will be sorted along the way
     
    1 person likes this.
  24. Jan 16, 2015
  25. michielm1

    michielm1 Senior Member mm1

    Occupation:
    teamleader/techical operator
    Location:
    Nederland
    i read it was in the works... i'd like to see results!
    and please no microgaming
     
    1 person likes this.
  26. Jan 17, 2015
  27. FAZI1

    FAZI1 Experienced Member

    Occupation:
    worker
    Location:
    Punta Cana
    Bgo promisssed add skrill and netteler from over 12 months and nothing -they still work without e-wallets.

    This is very bad for them - They can offered great bonuses ( they have good welcome bonuses) they can make TV promotions , invest in advertisement with popular people like Dan Bilzerian - Also they can offered good money for affiliate partners But they never got a lot depostiors from all world Without E-wallet.


    True is now is very hard make deposit to BGO.

    Lets say true now deposit with credit cards work corectly for Uk Players - and usually not work good for players from other countries - Players outside UK usualy got message transactions impossible pleased contact with your brank when we try make deposit using credit card in BGO ( same card work good in most other casinos).

    Other methods Ukash ? players can make deposit with Ukash but how player next make withdrawal ? with same method Ukash ..... People got Ukash code in GBP currency and need put in other casino .......

    Bgo owner Losee A LOT becose from over 12 month cant finnaly add e-wallets more then 50% players complain and say they dont play in bgo becose they dont offered e-wallets and credit cards deposit not work ( work only for Uk mayby few more country but most players from other countries got error when try deposit with credit card to bgo).

    For now is harder make succes deposit to Bgo then Win.

    If they add ewallets and live chat then depositors traffic go more then 100% UP

    And im personaly think bgo is very good casino but without e-wallets they realy lose A LOT potencial depositors.
     
  28. Jan 18, 2015
  29. andy121

    andy121 Dormant account

    Occupation:
    Student/Web Developer
    Location:
    Sheffield, United Kingdom
    Is the intention to have Playtech in addition the existing games or replace them? Despite the lack of e-wallet support (which would make life a lot easier) I'm enjoying the site in general and spending a lot of my playtime on the site, It'd be a shame if we lost the current line up. I know everyone on here has different favourites but imho playtech's game selection is pretty poor in comparison to netent/microgaming.
     
  30. Jan 19, 2015
  31. paul@bgo

    paul@bgo Dormant account

    Occupation:
    Operations Manager
    Location:
    Norwich, UK
    We're adding Playtech to the current lineup. We will lose some content unfortunately but I dare say it's not the most popular stuff. Our own branded games will be down for a while whilst we work on an integration though. eWallets are high in the priority list I assure you. We almost had everything completed when we did the deal with Playtech and with that comes a new cashier, which means all the work we did was redundant :(

    As for Dead or Alive - I can't see it returning any time soon I'm afraid. We have commercial reasons for taking it down.

    Cheers

     
    1 person likes this.
  32. Jan 19, 2015
  33. randomiam

    randomiam Meister Member

    Occupation:
    n/a
    Location:
    australia
    cant wit for skrill to be there as soon as it happens im back was haappy playing but when it came to cashing back to my mastercard grr
    i hope you offers still up for when it arrives paul :)
     
  34. Jan 19, 2015
  35. shanetospin

    shanetospin Experienced Member MM

    Occupation:
    Student- University
    Location:
    England
    I personally give up playing here. I had a 50% deposit offer yesterday and thought you know what- I will have a bit of that- so I looked at the bonus terms- and I am not going to lie- I was absolutely mind boggled at trying to work the terms out with the way it is written.

    "For example, redeeming a £10 bonus with a 5x wagering requirement (£10 x 5 = £50 wagering requirement), the Player may meet the wagering requirement in the following ways:

    By spending £50 on Bingo tickets (£50 / 100% = £50)
    By wagering £200 on Slot games (£50 / 25% = £200)
    By wagering £1,000 on Video Poker (£50 / 5% = £1,000)
    By wagering £2,000 on Blackjack, Baccarat and Table Poker games (£50 / 2.5% = £2,000)
    Where a deposit is required to trigger a bonus, the sum of the triggering deposit and the bonus amount awarded will need to be wagered to meet the wagering requirement.

    For example, the Player claims a 200% bonus with a 5x wagering requirement:

    A £10 deposit is made and £20 in bonus is awarded (£10 x 200% = £20 Bonus)
    The wagering requirement is (£10 Deposit + £20 Bonus) x 5 = £150 Wagering Requirement"



    Obviously the games at BGO contribute different amounts- for slots it is 25% contribution to the wagering requirements. I know I'm not the most mathematical person in the world - but then I asked someone who is quite handy at maths- although he had sunk a few beers he also was baffled!

    I then went on Live Chat- I asked the lady if I deposit £25 and receive a 50% bonus of £12.50, exactly what would be the wagering if slots only contribute 25%- I was told the total would be......wait for it.................£750 ..... Now I'm not one for swearing in public forums but WTF!!!

    That is basically 60x wagering required for a £12.50 bonus- that to me is ridiculous, stupid, outrageous and any other terms that describe such a wagering requirement. What annoys me even more with BGO is why the hell these terms are written like this! Why don't they just change the slot contribution of 25% to a 100%? why don't they if they cannot do that change the terms so that they are written in the most simplest form possible!

    Either way what ever way the terms are written, x60 for a £12.50 bonus has sealed the deal for me to never go back playing there now until there are changes!

    Would love to know what other people think about this, am I wrong that x60 is harsh? Am I just thick and these terms are understandable to everyone else but me? haha!
     
  36. Jan 19, 2015
  37. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    £750 is on the money if deposit 25 with 12.50 bonus, A hell of a lot to wager on a small bonus, Also take note that there is also some games that do not count, along with max bet rule ect, The site is a half decent site, Just sort out them bonus terms I mean I personal think no deposit money should carry a wager and just the deposit & when also have to wager it on a rubbish depost % than it does take the pi$$,

    Yes a bonus is optional but I do not see the point most of the time as its not going to be accomplished so might as well play free mode
     
    1 person likes this.
  38. Jan 19, 2015
  39. shanetospin

    shanetospin Experienced Member MM

    Occupation:
    Student- University
    Location:
    England
    Spot on! I noticed some games are excluded :)

    I also agree that the site is decent, that I cannot question! I also do not question the trustworthiness of the site - due to making a withdrawal on my first ever deposit when the site first came out, and Paul being top notch in his responses and CS- to which still seems to be the case to this day!!

    It just depresses me that bonus terms need a degree to work out, or are so high as in this case for a small bonus. I know there are not on their own in this regard though! It was only yesterday me and my brother was saying how we do not like these "bonus+deposit amount" wagering requirements! Not only are they hardly ever achievable, but to be honest it puts it highly in the casino's favor! Ladbrokes do it, so does the Sky Casino (not Vegas).

    As you say though bonuses are optional but they shouldn't be almost un-achievable if a player takes one! I like my bonuses, but like with Guts- I've deposited loads there and always taken bonuses- non of which I have ever achieved to wager due to crap returns while playing, but essentially if I didn't take a bonus at Guts with my deposits I wouldn't have lasted 5 minutes! Swings and roundabouts I guess!


    haha might as well play in free mode :lolup: sooooo trueee!
     
    1 person likes this.

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