- Joined
- Mar 17, 2003
- Location
- Malaysia
Just wanted to give you guys a head's up on this.
Well... I did start a thread complaining about not getting the bonus from 1Casino. In the end, they gave it to me.
Now, I have another problem with them. It seems that even if you bust out and your balance is at 0.00 (losing everything), you will still need to fulfill their Wagering Requirements even on future deposits.
I wrote an email to them asking why is the Wagering Requirements still on my promo page and this is what they answered me.
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Having checked your account, I can confirm that you have an 2 outstanding bonuses of EUR50 and EUR25.
To release the EUR50 Special Welcome bonus you are required to wager a total of EUR2,500. Our records indicate that to date your have wagered a total of EUR8.78 and although you have lost everything you still need to wager another EUR2,491,22.
It is necessary to check if you have any outstanding bonuses before applying for a new bonus, therefore all the wagering will first go to the previous outstanding bonus (Welcome Bonus) and only once that is fulfilled, the wagering will start going to your new Goodwill bonus of EUR25 for informing us of the technical fault.
The total you are required to wager for the EUR25 Goodwill Bonus is EUR625. Our records indicate that to date your have wagered a total of EUR0 and need to wager EUR625.
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Wow... This is really the rare times where even if you bust out, you still need to fulfill their Wagering Requirements before you could cash out again.
1Casino, you have just lost me as your player and I'm sure since I'm posting this, you have lost quite a few more people in this forum as well.
Well... I did start a thread complaining about not getting the bonus from 1Casino. In the end, they gave it to me.
Now, I have another problem with them. It seems that even if you bust out and your balance is at 0.00 (losing everything), you will still need to fulfill their Wagering Requirements even on future deposits.
I wrote an email to them asking why is the Wagering Requirements still on my promo page and this is what they answered me.
=====================================
......
Having checked your account, I can confirm that you have an 2 outstanding bonuses of EUR50 and EUR25.
To release the EUR50 Special Welcome bonus you are required to wager a total of EUR2,500. Our records indicate that to date your have wagered a total of EUR8.78 and although you have lost everything you still need to wager another EUR2,491,22.
It is necessary to check if you have any outstanding bonuses before applying for a new bonus, therefore all the wagering will first go to the previous outstanding bonus (Welcome Bonus) and only once that is fulfilled, the wagering will start going to your new Goodwill bonus of EUR25 for informing us of the technical fault.
The total you are required to wager for the EUR25 Goodwill Bonus is EUR625. Our records indicate that to date your have wagered a total of EUR0 and need to wager EUR625.
....
===================================
Wow... This is really the rare times where even if you bust out, you still need to fulfill their Wagering Requirements before you could cash out again.
1Casino, you have just lost me as your player and I'm sure since I'm posting this, you have lost quite a few more people in this forum as well.