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Beware of NOXWIN bonus T&C

Discussion in 'Online Casinos' started by brianmon, Jul 25, 2015.

    Jul 25, 2015
  1. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    I just deposited £100 at Noxwin for a 50% reload bonus. opened up TSII, pressed spin and got a message saying 'insufficient funds'. Same with IR
    So I contacted support who told me to do the usual, delete browser history and cookies etc. this didn't work.
    So I was transferred to another support agent

    Beware of NOXWIN bonus T&C: ScreenHunter_189 Jul. 25 21.56.jpg,Jul 25, 2015

    "But our bonus department can change bonus dateils", Fair enough, IF they also change the T&C to reflect this.

    the only clause in the bonus terms naming specific slots is

    10. Bets placed at the following games will contribute 70% towards the wagering requirements: Blood Suckers, Dead or Alive, Jackpot 6,000, Devils Delight, Jack Hammer, Safari Madness, Pirate's Gold and Mega Joker. Bets placed at the rest of the eligible games will contribute 100% towards the wagering requirements.


    I've taken screenshots of their bonus terms, so let's see if any changes are made now

    Do you think it may have something to do with me, previously, winning and making a withdrawal from their SUB, playing TSII and IR ??????
     
  2. Jul 25, 2015
  3. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Thats out of order to exclude games when not written down, They just cannot change things as in there terms, Especially changing games without prior notice,
    I have not came across them games to be excluded unless the bonus was for netent games only,

    They had had me over as well, My deposit bonus did not go on so I said bugger it I just play without one than my game play was unreal so ask if possible too add the bonus, Which they did and beggars believe a spin or two later with my own funds got a win, Managed to clear wager and balance dropped, I asked why and they said its because the bonus was a no deposit bonus with a max win attached, How was it a free bonus? I could not bet bothered to argue so just took out my remaining funds and called it a day with them,
     
  4. Jul 26, 2015
  5. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    The Only mention of NetEnt was in the email I received and that was referring to the extra 50 free spins that was included in the offer.

    Beware of NOXWIN bonus T&C: ScreenHunter_190 Jul. 25 23.08.jpg,Jul 26, 2015



    Plus I tried 'Araiana' which is MGS, before I contacted support, just to check it wasn't a technical problem with MGS games.

    Something else I've just noticed... + 50 free spins on all netent slots
    If you take that as it's written, they're offering 50 spins on each of the NetEnt games :eek::eek::eek:
    Written correctly it should say + 50 free spins on any netent slot
     
  6. Jul 26, 2015
  7. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I was not saying that bonus was for netent, as you pointed out that you had tried arina and worked, It was just that I have seen on other sites, Normally with the free spins are for netent which turns out they was,

    Would be a bonus if it was 50 spins ON ALL NETENT GAMES :)

    They cannot just disallow games without prior notice, Looks like they did but that's proper rouge,
     
  8. Jul 26, 2015
  9. Orbmail

    Orbmail Experienced Member

    Occupation:
    Engineer
    Location:
    Ireland
     
  10. Jul 26, 2015
  11. PankkiRikki

    PankkiRikki Full Member

    Occupation:
    Marketing
    Location:
    Fin
    I once had the same problem but it turned out i had a unfinished game round in one of Play&go slots.
     
  12. Jul 26, 2015
  13. osulle

    osulle Ueber Meister CAG mm4 mm1

    Occupation:
    life
    Location:
    Northern hemisphere
    They are UKCG licensed so they shouldn't be doing this disallowing games without putting it in the t&c's. This is definitely roguish behaviour and false advertising imo. If they don't want certain games played put them in the T&c's. What disturbs me the most is that Brianmon was told that the bonus department can change bonus details which seems to me they can do it on the fly which is very very sneaky and wrong. So the list of excluded games is either wrong on purpose or somebody forgot to update them. I don't like this at all.:(
     
    2 people like this.
  14. Jul 26, 2015
  15. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    Wrong thread..
     
    Last edited: Jul 26, 2015
  16. Jul 27, 2015
  17. fun4all

    fun4all Senior Member

    Occupation:
    .
    Location:
    .
    To add my (small) experience with Noxwin.

    I signed up when I was bored one day. The webpage said something like "Your first deposit bonus has a wagering requirement of times x". I thought ok and made a deposit. It was only after making the deposit that it was revealed to me the wagering requirement was BONUS+DEPOSIT times x. I thought this was really sneaky and deliberately made to look better than it was pre sign up so I have never deposited again. Despite the constant spam they send me.
     
    1 person likes this.
  18. Jul 27, 2015
  19. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    And still NO REPLY

    Well, after emailing them, I'm getting no reply. I've tried the slots again, and NONE of the MGS games are even loading now.
    Since I tried playing 'Ariana' on saturday, I've now used some of the bonus, so i can't even just withdraw my deposit.
    It looks like I'm stuck with the bonus and whatever slots do actually play
     
  20. Jul 27, 2015
  21. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Right! I recommend people AVOID this site at all costs.

    I made the 50 deposit.

    I received 15 free spins instead of the advertised 50.

    The wagering is MISDESCRIBED at 35 x bonus BUT they are pulling the same stunt SkyVegas did recently whereby they lump the deposit in with the bonus so you effectively have 35 x D+B and needless to say (unlike Sky who changed the terms to reflect this BS).

    E-mails are unanswered and no instant CS chat.

    I tried a second cash-only deposit and found the MG QF games would NOT load.

    So I SE'd and closed the account. There's more chance of me going near my missus than this place again.

    NOWIN or POXWIN take your pick.

    STAY AWAY!
     
    3 people like this.
  22. Jul 27, 2015
  23. fun4all

    fun4all Senior Member

    Occupation:
    .
    Location:
    .
    Like I said earlier the same happened to me on there. There is nothing "effectively" about it - they advertise as 35x bonus but its really 35x bonus + deposit. To me that is an outright scam. I agree stay away.

    They got one deposit off me, I should have known better.
     
    1 person likes this.
  24. Jul 27, 2015
  25. hedgehok

    hedgehok Meister Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    I hope in this case you also stay clear from:

    BeanBagSports
    CasinoLuck
    Casino Cruise
    PlayHippo
    SlotoBank
    SuperLenny
    casinofloor
    CasinoCruise
    NextCasino
    Jetbull

    They all share the same license.
     
    2 people like this.
  26. Jul 27, 2015
  27. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I knew there was not playing ball when they done me over and added the deposit bonus, Only to find out they said it was a free no deposit chip And took my cash when I managed wager , I did mention this a few weeks ago and there's been a few complaints since,
    Like hedgey said they licences with a few ok sites, Are they not on every matrix? You could be in allsorts if excluded,

    Here is the post
    http://www.casinomeister.com/forums/showthread.php?t=67513

    & the icing on the cake there still offer 200% as of just now as just checked

    Beware of NOXWIN bonus T&C: nox.jpg,Jul 27, 2015

     

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