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Beware Frontroom Casino - advertising outdatet Promotion

Discussion in 'Casino Complaints - Bonus Issues' started by Meralla, Sep 17, 2006.

    Sep 17, 2006
  1. Meralla

    Meralla Dormant account

    Occupation:
    Student
    Location:
    Germany
    Hi my name is Meral, about a week ago i signed up with Frontroom Casino. The incentive for me to sign up was theire 50 Pounds sign up Bonus advertised on the Frontpage. After wagering the required amount i claimed the Bonus via Email just to recive an email that the promotion endet more then 2 Month ago.

    I know that i dont have a chance of insisting on the Bonus since after reading the Terms and Conditions again, the end of the Promotion is mentioned. I just want to warn fellow players of that highly unproffesional behaviour.

    After reading the rules i wrote an email to the Casino Contact of Frontroom to inform him again of the outdatet Promotion still advertised in Big Letters on the Frontpage without getting a respond.

    As of right now the Sign Up Bonus is still advertised.
     
    3 people like this.
  2. Oct 6, 2006
  3. Meralla

    Meralla Dormant account

    Occupation:
    Student
    Location:
    Germany
    When i read the complaints of other Players mine seems minor but what makes me really angry is that the promotion i referred to is still advertised more then 3 Months outdatet by now, i wrote emails to the eliteclub rep in this forum without getting a response. Frontroom Support does not bother aswell.

    I wonder how many novice Player got lured into depositing under the impression that they had a bonus waiting for them.

    We are not talking about a tiny banner but two-thirds of the screen on the frontpage.
     
  4. Oct 11, 2006
  5. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    Don't they use Chartwell software?

    If so there ar a few other threads floating around about other casino's who are using this sh#t...
     

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