Beware!! Credit Card Thieves

[MaryJean]

This thread is pretty timely. This Monday I had to cancel my card due to several attempted charges to Vueling Airlines in Spain. My bank declined the charges as the fraud detection caught it. Over 750 usd combined in the two charges.

My gaming deposits have been limited to iNetBet, Slotocash, and Desert Nights for this year.

They seem to use Airlines frequently. I had two cards hit, as I stated in the beginning of this thread. One had an airline from Dublin Ireland, and one had an airline from Africa. I live in USA--a long way from both.

Although there were other charges, including flowers from 800-flowers.com and Target Stores, the common thread are Airlines.

Interesting.

By the way---I did contact Slotastic to let them know what was going on (not to accuse them) and their fraud department has contacted me a couple times to let me know that they are investigating the problem. Maybe they will catch something that the banks are not looking for.

MaryJean

 

[tat00]

this is just getting crazy

 

[cpdnd31]

add me to the list- went to check cc acct on line it said acct suspended I called they said a company tried to charge on card a vill roma inn in FL for 8.90 they blocked it. Was told it was a fraud company and a test charge- Card now cancelled - only casino card has been used at is club world, Im done. Last year my bank got hit for over 10 grand. I'm not going through that crap again.

Now if you remember all the updates they went thru last month - they were having issues left and right I am wondering if club world security was fed up and now we are all getting hit.


pissed off customer big time.

 

[anniemac]

Got an email from Slotocash today requesting a copy of my card statement for the card that got hit. Got to give them kudos for still looking into it.

I'm going to lay low for now and do a little bank guarding because I can't afford to have a big hit get thru security.

 

[MaryJean]

Got an email from Slotocash today requesting a copy of my card statement for the card that got hit. Got to give them kudos for still looking into it.

I'm going to lay low for now and do a little bank guarding because I can't afford to have a big hit get thru security.

The casinos had better wake up REAL soon and FIX what is wrong. It is still their responsibility or they will lose ALL of our business and they will be OUT of business.

A lot of us are living on fixed incomes, including me, and can only afford small amounts to play with.
So---lose it---cancel it!

I have never played at Slotocash nor CWC and I have been hit twice, two days apart.

So it looks like it is rampant, and probably with the processors or it probably wouldn't be so widespread.

MaryJean

 

[MyDogMick]

I just got notified that one of my cards was also hit. There was a test charge for $7.64 attempted for John T. Mather Memorial. My most recent uses on this card have all been online, almost exclusively at Lucky Red and Manhattan Slots. Card cancelled, yada yada yada.

 

[tat00]

Are there any reps for RTG such as cwc or sloto that can fill us in on how the process works, to clear themselves of anything wrongdoing? because at this point i blame all of them for not securing our information very well .

anyone?

 

[anniemac]

I posted on my original thread but I'll let everyone know that CW contacted me regarding more information on the charge on my card. Karolina told me that they were working on finding out if the problem was with them.

So now I have been contacted by Sloto and CW requesting further information.

 

[BMWSTACK]

I posted on my original thread but I'll let everyone know that CW contacted me regarding more information on the charge on my card. Karolina told me that they were working on finding out if the problem was with them.

So now I have been contacted by Sloto and CW requesting further information.

I am not sure that a problem will ever be found. You could have 2 breaches, 1)Clubworld Database-- Clubworld does have card info stored on their end 2) Processor--- Processor had breach or theft.

I so lean toward the processor being the problem. Especially since it is happening at what seems a few RTG casinos. I believe that some of the RTG's will share a processor or two.

I mean quite honestly is anyone going to admit a breach? Its even more difficult if its at the processor end because there are multiple and of course all are going to be saying there is no problem.

Either way these RTG's need to get on it. I do see that a lot of people saying they play Clubworld only and a few people that do not play Clubworld. Looking like it could be Clubworld and another one or two others.

 

[clubworld]

Hi All,

As several people have mentioned we do not store customer credit card details (the information we store excludes several key parts for data security purposes), we simply transmit details on to 3rd party payment processors. We ensure all of these 3rd party payment processors are PCI compliant (Payment Card Industry Data Security Standard) and store customer details in line with industry standards, we want your data to be safe!

We are working very hard with the other groups mentioned in this thread to isolate and identify the 3rd party payment processor involved.

I can assure everyone that we have ceased trading with any 3rd party payment processors under suspicion.


Kind Regards,
Karolina

 

[Googobucs]

Hi All,

As several people have mentioned we do not store customer credit card details (the information we store excludes several key parts for data security purposes), we simply transmit details on to 3rd party payment processors. We ensure all of these 3rd party payment processors are PCI compliant (Payment Card Industry Data Security Standard) and store customer details in line with industry standards, we want your data to be safe!

We are working very hard with the other groups mentioned in this thread to isolate and identify the 3rd party payment processor involved.

I can assure everyone that we have ceased trading with any 3rd party payment processors under suspicion.


Kind Regards,
Karolina

It's nice to see a casino say that there are 3rd party processors under suspicion and being investigated instead of pointing fingers back at the players and saying "we are great and can do no wrong". Honesty and transparency like this goes a long way toward earning player trust.
Things like this are why I am your customer.
Kudos to you and the others you are collaborating with !!

 

[MaryJean]

SOMEONE IS STILL AT IT

MY SECOND CARD HAS BEEN HACKED-----ALREADY!!!

I received my new card (following the fraud attempt mentioned earlier in this thread) on July 7, 2014.

I attempted to use it at JPC using 'PayDirect' and received a 507 error---whatever that is.
I sent a question regarding the error, but never got a reply.

I then went to PasteandPay and registered the new number with them on July 8, 2014 and deposited $100 at Slotastic.

Also on July 8, I deposited through P&P $100 at JPC.

On July 9 I deposited $200 at Inetbet the "Secure Payment Voucher" (Mr. Token).

Yesterday, July 10 I again deposited through P&P $100 at Slotastic.

Today, I get a phone call from the bank with the NEW number asking if I had made any charges from:---COMSERV from of the country GEORGIA($200.00) and $206.37 at MALLDAOJ Bejing, China.-------dated July 10, 2014

Now lest you think that the $200 might be the same as Mr. Token---Mr. Token processed correctly, but-----

They waited a WHOLE 3 DAYS !

Here again, this card has not been used anywhere else. So this has to be from one of those processors.

I hate to think it, but could Paste and Pay be compromised?

Unless they find the culprits and make secure accounts this will be the end for me.

Due to my banks vigilance I have not been personally damaged, but enough is enough.

MaryJean

 

[spintee]

MY SECOND CARD HAS BEEN HACKED-----ALREADY!!!

I received my new card (following the fraud attempt mentioned earlier in this thread) on July 7, 2014.

I attempted to use it at JPC using 'PayDirect' and received a 507 error---whatever that is.
I sent a question regarding the error, but never got a reply.

I then went to PasteandPay and registered the new number with them on July 8, 2014 and deposited $100 at Slotastic.

Also on July 8, I deposited through P&P $100 at JPC.

On July 9 I deposited $200 at Inetbet the "Secure Payment Voucher" (Mr. Token).

Yesterday, July 10 I again deposited through P&P $100 at Slotastic.

Today, I get a phone call from the bank with the NEW number asking if I had made any charges from:---COMSERV from of the country GEORGIA($200.00) and $206.37 at MALLDAOJ Bejing, China.-------dated July 10, 2014

Now lest you think that the $200 might be the same as Mr. Token---Mr. Token processed correctly, but-----

They waited a WHOLE 3 DAYS !

Here again, this card has not been used anywhere else. So this has to be from one of those processors.

I hate to think it, but could Paste and Pay be compromised?

Unless they find the culprits and make secure accounts this will be the end for me.

Due to my banks vigilance I have not been personally damaged, but enough is enough.

MaryJean

Sorry to hear its happens again, THIEF'S, I was thinking that the actuall site it self was dodgy by adding card details, I must of missed somewhere as I did not relize you was buying vouchers from other sites, May be you can let us no, I could nether trust 1 of them sites,

 

[dcpam39]

I hate to think it, but could Paste and Pay be compromised?

MaryJean

I also had to have two visa debit cards replaced due to fraudulent charging attempts. These charges occurred June 26th-30th; I believe by processers under investigation, as indicated earlier in the thread.

For paste and pay, I use a mc debit card, and I have not had any fraudulent charging attempts for this card. Not sure if Paste and Pay has been compromised, but wanted to pass on my experience.

Pam

 

[Nicola]

Having horrible problems with Capital One, this is putting me off gambling again

Form filling and damn Indian Call Centres 'You're Safe, Don't Worry!!' but when do I get my money back lol

 

[MaryJean]

BULLETIN!----SECOND ONE ALREADY

Well on July 4th, when I couldn't get one card through, I decided to try one different card that actually had a little credit on it that needed to be spent. I had never used it on line before---for anything!

It went through ok with Mr. Token at InetBet.

Last night I attempted to use it again, and payment was denied!
I checked with the bank and Lo and Behold!----They had the SAME FRAUDULENT CHARGES on that card as did the one I wrote about previously.

Two different banks----not connected in any way.

Both had a charge from COMSERV, Georgia for $200.00 and both had a charge from MALLDAOJ, Bejing China for $206.37!

Identical charges!

Both cards now cancelled!

MaryJean

 

[Nicola]

Could someone PM me the casino(s)/payment processors under suspicion. Thanks

 

[dunover]

Well on July 4th, when I couldn't get one card through, I decided to try one different card that actually had a little credit on it that needed to be spent. I had never used it on line before---for anything!

It went through ok with Mr. Token at InetBet.

Last night I attempted to use it again, and payment was denied!
I checked with the bank and Lo and Behold!----They had the SAME FRAUDULENT CHARGES on that card as did the one I wrote about previously.

Two different banks----not connected in any way.

Both had a charge from COMSERV, Georgia for $200.00 and both had a charge from MALLDAOJ, Bejing China for $206.37!

Identical charges!

Both cards now cancelled!

MaryJean

And these DEFINITELY aren't re-routed processor names relating to your deposits? I only ask as sometimes I get odd names on my debit card statement that bear no similarity to where I actually deposited, but the amounts + fees DO pertain to those deposits. Plus they do appear 2-3 days AFTER making the deposits.
Once a player has any issues on their cards and cancels them this invariably leads to problems in the future regarding gaming, even if a legit reason for doing so.
NICOLA - Capital One are an American company and don't like gaming transactions anyway, even with their UK card holders. Same as EGG and a couple of other card companies.

 

[MaryJean]

And these DEFINITELY aren't re-routed processor names relating to your deposits? I only ask as sometimes I get odd names on my debit card statement that bear no similarity to where I actually deposited, but the amounts + fees DO pertain to those deposits. Plus they do appear 2-3 days AFTER making the deposits.
Once a player has any issues on their cards and cancels them this invariably leads to problems in the future regarding gaming, even if a legit reason for doing so.
NICOLA - Capital One are an American company and don't like gaming transactions anyway, even with their UK card holders. Same as EGG and a couple of other card companies.

These are definitely NOT the extended names of the processors. These are charges from some thief.

The odd thing is the same charges coming up on two different cards. One card had not even been used that many times. It couldn't have been a processor name, and the other was only 3 days old when it was hacked the second time.

MaryJean

 

[dunover]

These are definitely NOT the extended names of the processors. These are charges from some thief.

The odd thing is the same charges coming up on two different cards. One card had not even been used that many times. It couldn't have been a processor name, and the other was only 3 days old when it was hacked the second time.

MaryJean

I see. Like I said, these aren't being hacked, but the details are being compromised and passed on by a bent employee it would appear.

 

[MaryJean]

I see. Like I said, these aren't being hacked, but the details are being compromised and passed on by a bent employee it would appear.

I concur but it appears to be a joint processor not a particular casino. Except for perhaps JPC and Slotastic, I don't see that they use mutual employees within the casino itself, therefore there isn't likely to be the same charges used if it were employees of the casinos.

MaryJean

 

[anniemac]

MaryJean,

What is Mr. Token? Reason I asked is that, I believe it was Sloto, asked me if I had ever used Mr. Token. None of the descriptors have had anything like that so I told her no.

I only deposit via cards or PasteandPay.

 

[MaryJean]

MaryJean,

What is Mr. Token? Reason I asked is that, I believe it was Sloto, asked me if I had ever used Mr. Token. None of the descriptors have had anything like that so I told her no.

I only deposit via cards or PasteandPay.

Mr. Token is the name that Secure Payment Voucher uses. I usually use it at InetBet. It is the only place that I play that uses that processor, but it has always been secure as far as I know. Up until now I have only used two different cards and Secure Payment Voucher has always accepted either, and the banks have accepted it. Like Paste and Pay, you purchase a voucher ID number and then paste it in the cashier's page to deposit.

The problem I have with Paste and Pay is that they highly restrict the number of times it can be used--per day--per week--per month.

It would seem to me that the places where you only enter a card number as a Visa or MC deposit are the suspect, because you have no idea who this is sent out to.--Just my guess---it could be any of them.

My curiosity gets up with the new card I used. On the very first entry, I tried to use PayDirect at JPC and got this weird error "Declined-Error 507". No answer as to what 507 meant. THEN I only used Paste and Pay at Slotastic and JPC and Mr Token at Inetbet. Then it was hijacked again.

So either that "PayDirect" actually hijacked it right away, or the other two become suspect.

Sorry, I guess this was longer than you requested, but right now I am just a wee bit upset with all of this, and tend to rattle on.

MaryJean

 

[dunover]

I concur but it appears to be a joint processor not a particular casino. Except for perhaps JPC and Slotastic, I don't see that they use mutual employees within the casino itself, therefore there isn't likely to be the same charges used if it were employees of the casinos.

MaryJean

Yes, that's what I meant sorry, a bent employee at the processor. Should've made it clear. Comserv are a telecoms retailer in the USA and MALLDOAJ are a large Chinese online retailer/supermarket that sell everything from toothpaste to tea. Bit of an odd combination.

 

[spintee]

So in all fairness it may have nothing to do with the casinos If I am reading the right lines? Its just that casinos accept these type of payments which again clubworlds mention they will stop using that payment type if found to be true which is more than fair, I could nether trust them sort of compaines (3rd party handlers), Far as I would go is nettler or skrill,

But do not get me wrong any company can have a dodgy person or two working for them, Let it be banks, online retailer or casinos as alow companys say all details are secrure I really canot see how if emailing docs in,