They sign off as casino manager so presumably they can make decisions.
They can't comment while theres a PAB ongoing though, so we aren't likely to hear from them on this issue until that is decided.
I’ve worked for big PLC’s so I may not understand the hierarchy but what’s a “Casino Manager” in a smaller casino business? Head of Compliance? Head of Customer Service? I’m guessing the sign off here may be misleading, sorry to my “colleague” who is representing the “casino”.