Hi Guys, I'm all new to this site and first of all to everyone who posts and helps out on here, CONGRATULATIONS on an awesome siteEditor's note: Betway was listed as an accredited casino for six years - from 2010 - 2016, and it was unfortunate that they decided to give us a "speak to the hand" gesture when it came to player complaints. Still an OK casino, they could use some better management training. I'll gladly volunteer to square them away. You can read Betway's full review with the last updated info about withdrawals.
Now, I've recently won a total of over £900 at Betway casino on my ipad. On withdrawing I was sent an email asking for the documents that people here say they've also been asked for. as well as separating the withdrawals £140+ and then £800.
I sent them as soon as I had the email (yesterday morning) and received another email later that day saying thanks for your Drivers Licence, Utility Bill, Bank Card images and Payment Declaration.
Then, tonight I received another email asking me for a utility bill :s Even though I had already sent one. I decided after sending them my electric bill earlier il forward them my council tax bill dated this August.
My question is, I've spoken to different people on their live chat who have told me that my winnings will go STRAIGHT to my bank after these documents have been reviewed but other people on here suggest having to wait 48 hrs and then the time to transfer to you bank, I'm confused as to what is going on as I've played various casinos online before but NEVER this kind of hassle. Am I likely to get my winnings at all?
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