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Betway large withdrawal

Discussion in 'Online Casinos' started by AC7X, Nov 16, 2012.

    Nov 16, 2012
  1. AC7X

    AC7X Experienced Member PABinit

    Hey hey,

    Deposit of £100 at Betway turned into a £750 withdrawal. This morning I had about half-a-dozen missed calls from a blocked number. When I finally answered it was a rep from Betway congratulating me on my win (I was sure I was about to get some bullshit roadblocks to my withdrawal). What he was offering, though, was a 20% bonus on any winnings I wanted to keep in my account with NO wagering requirement.

    I thought about it for a moment before telling him not to bother and to just go ahead with the full withdrawal. But, surely if there is no wagering requirement then I could just say "yeah, keep the whole £750 in", get a £150 bonus with no wagering requirement and then just withdraw the full £900?
  2. Nov 16, 2012
  3. The Viking

    The Viking Ueber Meister CAG MM

    Faroe Islands
    Well well, they are Accredited and there it states "Will not entice players to reverse cash withdrawals with bonuses or other incentives" ?
    not good
    1 person likes this.
  4. Nov 16, 2012
  5. homerbert

    homerbert Accredited Casino Representative

    Destroying worlds
    i think this 20% bonus for you is sticky bonus, no wager, but you cant withdraw it, only play with it :)
  6. Nov 16, 2012
  7. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    To be fair to them they did not say the bonus required a reversal of w/d but rather the surplus winnings kept in the account. You can say they were smart in saying that as the player could request a smaller w/d and leave a larger balance to get the bonus.
  8. Nov 16, 2012
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom
    Was this the casino or sportsbook side?

    The casino is Microgaming, and the system isn't set up to handle sticky bonuses. If a bonus was given of this type and with no WR, they Clearplay system would let you withdraw the lot, and this is just plain silly as Betway may as well send you 120% of your requested withdrawal. I don't think this is what they had in mind.

    As for standards, simply saying no WR does not get them off the hook, it is still and inducement to reverse and continue playing.
  10. Nov 16, 2012
  11. AC7X

    AC7X Experienced Member PABinit

    Casino side.

    I did clarify that he definitely said with no wagering requirement. He gave the example that if I decided to keep £50 in then I would have £60 to play with. There must surely have been a catch? If not then I'll be kicking myself!
  12. Nov 16, 2012
  13. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Misleading title IMHO
  14. Nov 16, 2012
  15. Mouche12

    Mouche12 Kitty Lover PABnononaccred PABnonaccred PABnoaccred

    Translator and facilities manager
    That there's no WR required only contributes to the inducement IMO. Odd proposal. It still means that you would have to reverse part of your withdrawal, right? So, it is a violation of the terms by which Accredited Casinos should abide.
  16. Nov 17, 2012
  17. ChopleyIOM

    ChopleyIOM Hearthstone Addict webby

    Kobold Geomancer
    Doesn't surprise me.....

    Very poor behaviour from an accredited casino IMO, although I have had my own bad experiences with this group. (GNUF/Betway.)

    I was actually going to lodge an official complaint about GNUF with regards to a withdrawal they dicked me around on earlier in the year, (I had it all written up and ready to post), but I was new to CM at the time and didn't want to look like I'd just come here to shit-stir.

    If a casino behaved towards me as GNUF did today, I'd definitely lodge a complaint, put it that way.

    As is always the case when it comes to this sort of thing though:

    Microgaming = 32Red, anything else makes no sense to me.

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