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BetUK cash out times ?

Discussion in 'Online Casinos' started by Deeplay, Feb 5, 2015.

    Feb 5, 2015
  1. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Hi I joined Betuk tonight and played through the opening bonus which seemed pretty fair. Did not get far and busted out less than half way through. Decided to throw a few more deposits at the place and hit a pretty decent run. Made a decent cash out request *just under £1000 so from what I read on the terms they wont ask for documents for withdraws until the 1k threshold is met.

    So any ideas on cash out times ? They dont have skrill so had to withdraw back to Debit card. I usually check withdraw times before making first deposit but in this case did not. And when I did try to check I could not really find any info and live support offline. Site seems okay but games lag pretty bad. Had to keep re-starting most of them. Anyway any ideas on how long this outfit takes to process back to visa debit ? Raging Rhino was kind to me tonight ;)

    thanks!
     
  2. Feb 5, 2015
  3. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    It vary's across there sites, 2-3 days and on my card the day after, Just one Qs, Did you get many errors or slow spins?

    One good thing is they always paid me
     
  4. Feb 5, 2015
  5. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Hi got some slow spins but the speed was not that bad. Certain game did lag - GOT JP. Others did not such as Raging Rhino and a few other WMS slots. Got a few errors where the game lost connection and had to restart but as the night progressed it did marginally improve. Spoke to CS they just told me 72 hours pending then a further 3 to 5 days after that for funds to hit my card. So lord knows. If what they say is true seems awfully long! Sent CS an email asking them to clarify if this is correct. I wont reverse so I am safe on that point. So lets see. Will update here when they have processed my withdraw.
     
  6. Feb 5, 2015
  7. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I made a post yesterday about giving them sites up, Due to the constant errors and lag, Every time my withdraw has left it has hit my bank the next day without fail, Does take 2-3 days to come out, Also I think they pick and chose when as nether got a full answer but do no hey process on weekends as had money out on Saturday & Received on Sunday,
     
  8. Feb 5, 2015
  9. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Well yeah it can be laggy which is shame as they have good selection of slots. And easy function to deposit mid game without having to come out of the game. CS seemed responsive but unable to give me an definite answer other than 72 hours pending and he was sorry about that ect but nothing he can do. They dont flush. Good to know they process at weekends. Was your withdraws credit back to your card or bank transfer ?
     
  10. Feb 5, 2015
  11. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Yes there adding games on a weekly basis, No netent, Just a shame as decent wager, no hidden rules, no max bet ect, have you checked out there sister sites? ipsalderney.com careful as the max 100 withdraw rule if not made a deposit,

    My withdraw goes back to bank debit card (barclays)
     
  12. Feb 5, 2015
  13. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    No have not checked other sites in this group. Will wait to see how fast or slow this withdraw is. They dont offer skrill as I said which is a downer. The 100 max cash out take it thats on a no depo bonus ?
     
  14. Feb 5, 2015
  15. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    No limits with a depo bonus just on a free sign up which a few of the sites give you and no depo has been made
     
    1 person likes this.
  16. Feb 5, 2015
  17. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Here we go again. Mind you some of them say that but are in practice much speedier. Let us know for future reference.:thumbsup:
     
  18. Feb 5, 2015
  19. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Yes will update when the funds hit my account. No more play or deposits from me until I see how fast they are. If it really is 72 hours pending then a further 3 to 5 days for credit to debit card I will give this group a miss until they speed up withdraws. No excuse in the UK these days. We have instant payments which cost nothing and even refunds to debit cards are usually over night. Had a refund from Amazon for example. Spoke to them yesterday morning and it credited my account over night yesterday. Anyway will let u know as I said.

    Edit : also for the record I send money to Denmark sometimes and when I do it from my bank over to the Danish bank Jyske or Danske Bank it credits within minutes even when sent from my UK bank. So we are now in the era of almost instant banking for most places. Same when transferring money from La Caixa bank in Spain. No more than 20 mins to credit uk accounts. 3 TO 5 Days processing is these days BULL!
     
    1 person likes this.
  20. Feb 7, 2015
  21. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    My withdraw has been pending for over 2 days now and this morning they make requests for ID verification even though the t&c say this would only be for withdraws in excess of £1000. Anyway sent them in as I always have my current documents ready. It will take a further 24 hours to verify my details live CS said and then hopefully my withdraw will start processing Monday. So still stuck. Did ask CS why it took them over 2 days to request ID he did not really have an answer other than they can request documents at anytime. So lets see. Still waiting for BetUK to cough up my winnings.
     
  22. Feb 7, 2015
  23. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I have nether been asked ask for I.D, I guess it was the banking once they got your cash out might of seen something suspicious or could not verified by what ever they do there end, Hold tight and you get your cash, As stated as soon as its left pending stage than in my acount the next day, Also like I said they work weekends,

    I have not withdraw over a 1k in one time but adding my withdraws up just from one site is more than 1k, Would not suprise me f they sort out I.D and you get paid tomorrow


     
    1 person likes this.
  24. Feb 7, 2015
  25. tc1969

    tc1969 Dormant account

    Occupation:
    carer
    Location:
    uk
    new player

    Would be very interested in how you get on. I joined betuk and withdrew winnings of £150 on Wednesday and its still not processed. I have not received any email asking for ID so who knows
     
  26. Feb 7, 2015
  27. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Hmm well in that case they could have surpassed there own 72 hour pending period so if I were you if you have not already done so hit up live support and see when your winnings will be processed. Will update here when I get paid. This is the down side of online gambling when you get these kind of run arounds and slow delayed payments. They just do not get it that this does not work in the casinos favor in the long run!
     
    1 person likes this.
  28. Feb 7, 2015
  29. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Exactly my point I have been trying to get across, I think alot of casinos now are just after the newbies or high roller than you get the gold treatment
     
  30. Feb 7, 2015
  31. tc1969

    tc1969 Dormant account

    Occupation:
    carer
    Location:
    uk
    newby

    Well i contacted them and they just said 7 working days is the time scale. I asked about the 72 hour processing time and they said thats the time it takes to go from bank to bank??? Still none of the wiser but I'll keep you posted
     
  32. Feb 7, 2015
  33. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    One thing about this group is that they have not a brain cell between them, 2-3 days pending than in my account next day (Barclays / visa)

    Only last week I kept reversing on one there sites and called it night Friday & about 11pm and had a few hours kip and looked and was out, next day Sunday it was n my bank, All sites say 3-5 days once been processed but if a visa debit card than its normally less than 24hr
     
  34. Feb 7, 2015
  35. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Well just got an email some 7 hours after submitting my documents that they are now in a vitrifaction Que and the powers that be will let me know the outcome. No sign of any withdraw. And they send the email just before office closing hours. Could be wrong but I sense delay tactics here. Heading soon into day 4 pending.
     
  36. Feb 7, 2015
  37. Greigssy

    Greigssy Senior Member

    Occupation:
    Electrician
    Location:
    Scotland
    I closed my account with them months ago due to the lag on slots.

    I recently asked for it to be re-activated to see if the slots were ok as they do have good bonuses and selection of slots. On requesting this through live chat, I was asked to write a letter, sign it, take a photo of it and send it to the manager then my account would be reopened at his discretion.

    Talk about over the top! but hey looks like I dodged a bullet ,if the slots still have the lag and CS are not great.
     
  38. Feb 8, 2015
  39. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    You dodged more than a bullet, What makes me laugh is that they reckon they do not have any complaints :confused: The games are just as bad as always been,

    Deeplay have you checked bank for your winnings?
     

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