Resolved Betstro -- withdrawal in pending state forever

[choco]

Yes indeed those Is not casinos.. only scam sitä.. should Be rogue status

 

[maxd]

@maxd , ok. However, it is very insulting to call a complaint/warning to other players as 'unverified grumblings'. Why on earth would I even write a long post to SEVERAL forums if there wasn't anything wrong with L.C.S and their behaviour But I will continue to keep tabs on L.C.S casino complaints and see if MGA license is worth anything these days...

No insult intended and I hear what you're saying but you need to understand that in my capacities as Complaints Manager and Forum Co-Moderator I hear every kind of story imaginable from people who may or may not have a personal agenda. Sometimes their intent is honourable, sometimes not, but the only way to know for sure is to investigate, gather and examine the evidence then -- and only then -- make a decision. When there is nothing but hearsay on offer then I wait for sufficient evidence before making a call either way.

I can certainly see how my approach would be frustrating for some -- especially those that are expecting immediate action based on their word alone -- but thems the breaks in the world of complaints I'm afraid. Better to be cautious and make the right call than be hasty and end up wrong and discredited, IMHO. As ever YMMV.

- Max

 

[deleted-user-20240310]

@maxd , yes I understand some people might complain only on frustration / personal agenda. However, Once I noticed L.C.S. Behaviour, I browsed several forums on these casinos, found the exact same complaints from several players (stalling withdrawals or even blocking withdrawals for no good reason). If they can continue such behaviour, I guess it proves MGA license is worth a toilet paper and the only way to improve things is by writing on forums. So I suggest you make the checks, but as said before, that is up to you ... I just hope these complaints are enough to keep players away from these casinos.

 

[maxd]

... So I suggest you make the checks ...

If and when I receive Player Arbitration (PAB) requests against these casinos I'll do exactly that. Until then -- and I reiterate that no such complaints have been received -- I'll assume what I always do: people mentioning stuff on forums may mean there is a problem and it may not. People posting about a thing doesn't necessarily make it true.

Some years ago we had a flurry of posts from seemingly random people against a well known casino that spanned over a few months: claims of systemic non-payment, unjustified confiscations, mis-applied Terms and so forth. We were able to establish a good working relationship with the casino and that allowed us to investigate the claims -- including PABs btw -- in some depth. It took a while but we eventually learned that almost all of the people posting the accusations could be tracked to an active group of bonus hunters who were working together to improperly exploit the casino's bonus offers and, eventually, attack the casino en masse. In the end we had concrete proof that they were in collusion. It took some time but we were finally able to expose them and dispense with their campaign against the casino.

I respectfully suggest that this is a fine example that caution and the need for proper verification are almost always advisable in these matters, regardless of how persuasive the circumstantial and/or anecdotal evidence may at first appear.

- Max

 

[deleted-user-20240310]

@maxd , as said before, I won't be making a complaint as I've already self-excluded from L.C.S. I am positive someone will make this later on...

EDIT: thepogg.com has blacklisted their following casinos (every L.C.S. casino I found on their site):

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Just to let other players know: maybe there is more to my complaint than 'unverified grumbling'

EDIT2: Some important lines on these reviews:

"Evobet has actively constructed their registration form to encourage sign-ups from jurisdictions that they prohibit within their terms and conditions. We consider this to be entrapment, with the operator allowing play from restricted jurisdictions, refusing to pay wins but retaining losses. Further more, in one complaint case we have seen it came to light that the terms and conditions were not available to mobile users, giving the complainant no possibility of knowing that they were prohibited from signing-up, and yet the operator still refused to pay wins."

"Svenbet have refused to pay winnings due to accusations of multi-accounting that, when we reviewed the supporting evidence, appeared to be unfounded."

"Campeon Bet are also Not Recommended as a result of their inclusion of progressive jackpots in their maximum withdrawal term - this is considered predatory since it is the softwatre provider and not the casino that funds these wins. 1/6/2018"

 

[maxd]

As I've said before we make our own decisions on these matters. ThePogg has in the past been an excellent source of reliable information on such matters. If and when the time comes for us to look into the LCS issue we'll certainly take their efforts on this into consideration.

- Max

 

[deleted-user-20240310]

@maxd I understand, but I don't want other players to get the impression I (and other players on this thread) are just 'grumbling'

 

[maxd]

Other players will, as ever, make their own decisions regarding what has been posted. I have no first hand evidence and no proof either way and therefore remain neutral on the subject. You obviously feel otherwise and that's fine, go forth and do as you will.

- Max

 

[Doobz]

Other players will, as ever, make their own decisions regarding what has been posted. I have no first hand evidence and no proof either way and therefore remain neutral on the subject. You obviously feel otherwise and that's fine, go forth and do as you will.

- Max

YES Max, but you have numerous witness and cases on this site, a long with all the info from other sites. Its time to blacklist all of LCS Limited casinos, they are fake. We need to stand united against these crooks *snip* and *snip*, there are 1000s of casino sites, there are no room for fakers and criminals. What more do you need to blacklist these criminals? Tell me and I will provide you with what you need today. Their own T&C is enough already.

 

[maxd]

YES Max, but you have numerous witness and cases on this site, a long with all the info from other sites. Its time to blacklist all of LCS Limited casinos, they are fake. We need to stand united against these crooks *snip* and *snip*, there are 1000s of casino sites, there are no room for fakers and criminals. What more do you need to blacklist these criminals? Tell me and I will provide you with what you need today. Their own T&C is enough already.

How many times do I have to say this?: people posting stuff on the forums is not evidence and it's not proof. It is anecdotal hearsay until someone investigates and is able to gather enough __actual__ evidence to make a call.

"What more do you need to blacklist these criminals?" I believe I've answered that about 4 times already: I need cases that I can investigate and gather evidence on, in other words PABs. Nobody has done a PAB on these casinos, not a single person. You can huff and puff all you like but I have no applicable cases on the table and so no evidence to base any decision on.

And with that I think I've repeated myself enough. The next step in this is for someone, anyone, to file a PAB on one of these casinos so I can get to work and investigate properly. I hereby withdraw from answering further in this thread as I have actual PAB cases that need my attention.

- Max

 

[choco]

Just go Look at casinogurus complaints about LCS Limited they ARE ROGUE! there Is Even legal cases against them, me included! so players should Be warning about LCS!!!!

 

[Gpac2024]

I can attest to the fact that LSC casinos are a great danger to this industry and I dont care if I get banned from here. We, the players, need to be protected. Svenplay, also owned by LSC verifed me. I have that pretty little green "KYC verified" under my name. 60 hours ago, I made a 1000$ withdrawal, which is the maximum you are allowed. Of course, I have not received a penny and I cannot make another 1000$ withdrawal while my first 1000$ withdrawal is pending. I have a total of 7700$ CAD sitting in my account and I want to go to every legnth possible to get my money. No one has emails of these LSC people? Just read the Ask Gambler reviews, 99% are totally fake, it is evident to everyone except Ask Gamblers that gave them a 9 star rating. Just look on Trust Pilot, which I wish I did....A whopping 87% state the fraudulent activity going on there. We are not disgruntled players that lost money, we are players that deposited hard earned money, won and have to tirelessly try and figure out ways to get our winnings, this is sick.

 

[alancastro99]

Other players will, as ever, make their own decisions regarding what has been posted. I have no first hand evidence and no proof either way and therefore remain neutral on the subject. You obviously feel otherwise and that's fine, go forth and do as you will.

- Max

Hello, please help me, as I file a complaint with svenplay, I sent you a message internally, please check it

 

[maxd]

Hello, please help me, as I file a complaint with svenplay, I sent you a message internally, please check it

Yes, I have seen it and replied.

- Max