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Betsson responsible gaming question

Discussion in 'Online Casinos' started by lockinlove, May 31, 2017.

    May 31, 2017
  1. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    I ran into this just now at Betsson and im sort of unfamiliar with the rules of responsible gambling as I dont really use it much

    Last week I withdrew $200 and then set $35 weekly deposit limit mostly because Im not a fan in playing in a currency that isnt mine but if I wanted a small go at bonanza I could.

    Today I deposited twice. $88 and $99. After I thought weird, I lowered my limit. So I checked and it was set.

    So I went to support and asked them how come my limit isnt working and they told me well since I had a $200 withdraw last week. That is included in my limits even thought its set for $35. So he said im actually allowed to deposit $235

    Is this how all responsible gambling is featured?

    Thanks
     
  2. May 31, 2017
  3. jacko10

    jacko10 Experienced Member

    Occupation:
    engineer
    Location:
    ireland
    i had that last year at betsafe withdrew 3000 euros set a monthly limit of 100 and of course i was allowed to deposit 3100 which i did and then lost they take your withdrawel into the deposit limit which i found poor so i closed up my account there
     
  4. May 31, 2017
  5. quber

    quber Senior Member

    Occupation:
    spy
    Location:
    Europe
    Page 20 of this doc - You must register/login in order to see the link.

    Basically what you have at Betsson is a Loss Limit and NOT a deposit limit, it should really be labelled as such as it is misleading and I think a player that set a deposit limit and then played back a big win would have good grounds for a proper complaint.
     
  6. May 31, 2017
  7. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yep, if you search here on CM numerous times I have mentioned the miss-described Redbet deposit limits that are actually loss limits. I believe on one Redbet Alex even responded. It's a horrible scam to ensure you don't deposit your monthly $100 say and win 1k and walk away - it ensures you will then be able to spend the whole 1k back and changes your deposit limit in this example to 1100.

    How they've been getting away with this for so long I don't know.

    A deposit limit means exactly that - if it's $100 then that's all you can deposit, period, regardless of what you win or lose with that $100.
     
  8. May 31, 2017
  9. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Yep Dunover has bought this up on other thread, like he said.

    Its disgusting behavior to be honest and yet again sites are flunting the rules when it suits them. Soon it will be like sorry you set a limit so that means we can only pay up to that limit also

    I would make a complaint if I lost a shit load of winnings back
     

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