Betsson account verification delayed beyond reasonable timeframe

bga

Representative for Betsson brands
Joined
Dec 14, 2020
Location
Malta
@Betsson-Group can you kindly revert back, thank you!
They have used over 6 days for my ecopayz account to be verified , lots of excuses . Now they even claimed that they will not accept screenshots from an ipad only screenshots from a laptop . I have done so for severall years with my ipad never rejected. They are stalling no doubt!
 
Betsson is reviewed at Casinomeister

oslopoker

Experienced Member
Joined
Jul 18, 2018
Location
Oslo
They verified my Ecopays account yesterday, after i linked to this tread..... but they never give
any explanations to my questions . They never do,most of the time it is cut and paste answers.
And the worst of all since they claimed that my ecopays account had to be verified ,befoore i could use it .
It did not work when i tried yesterday! I play at leo vegas ,bingo.com and guts there my deposits get through everytime
At betsson when i try to deposit it says wrong verification number everytime.
i have been a daily depositer for atleast 1-2 years now and i miss playing there . But i dont like when they are playing me,by stalling and so on. Krgds andrenkr.
 

oslopoker

Experienced Member
Joined
Jul 18, 2018
Location
Oslo
I have one more question, Is there any living norwegian, that has made a succesful deposit using Ecopayz
at Betsson ??? If yes ,tell me how you did it. Thank you and goodnight.
 

oslopoker

Experienced Member
Joined
Jul 18, 2018
Location
Oslo
Now i can deposit with ecopayz at betsson. But i can not do it through my mobilphone or ipad, i had to use my laptop to get
It to work.....
 

bga

Representative for Betsson brands
Joined
Dec 14, 2020
Location
Malta
Now i can deposit with ecopayz at betsson. But i can not do it through my mobilphone or ipad, i had to use my laptop to get
It to work.....
Hi Good Morning,
We will check if this is an issue.
Sorry for the mishap.
We will revert.
Thank you,
BGA
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
I have been waiting more than a week to be verified by Rizk Casino (now owned by Betsson).
My account is locked with more than £200 in it.
Absolutely totally ridiculous :mad:

KK
 

oslopoker

Experienced Member
Joined
Jul 18, 2018
Location
Oslo
Det er her problemet ligger :

3. Verifiser med din kode​

Hvis du har valgt "2-step verification" via SMS,
så vil du bli bedt om å verifisere innloggingen med en kode som blir sendt umiddelbart til din mobiltelefon.
Legg inn koden, og klikk på "LOG IN".

Hver gang får jeg beskjed om at verifikasjonskoden ikke er gyldig,denjeg får på mobilen....

Dette er både tidkrevende og irriterende ,dere har hatt ecopayz så lenge at det er utrolig at dette ikke blir prioritert ,dere taper jo masse penger og skaper frustrasjon hos kunden.
Hilsen andrenkr

Sorry for not replying in english.
 

steinhaug

Senior Member
Joined
Feb 21, 2006
Location
Norway
I can confirm they deliberately stall - from being super fast pay outs to ... well... no payouts... but look, re validating and re checking papers, having nordicbet verification problems due to a visa card silently block betsafe, betsson and norgesauromaten for withdrawals... twice!

My honest opinion ! Stay away from them, they simply dont pay up ! Videoslots, mrvegas mrgreen... payout in 5 minutes allways ! Why bother with someone that stalls and screws you over....

Kim Steinhaug
 
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