Betspin - the holy grail of casinos

[ugaboga]

Wow, what an excellent experience with betspin.

I've been playing online since 2000, back in the day of starnet.

I have never come across a more customer friendly casino than betspin.

Documents verified literally within 3 minutes.
Friendly and attentive customer service who are fluent in English.
First payout - processed within 3hrs and no option to reverse.

Here is a casino who actually care about their customers and aren't looking to maximise profitability on their lack of self control. That alone is a reason to play with them.

Highly, highly recommended.

 

[Gemma A]

Wow, what an excellent experience with betspin.

I've been playing online since 2000, back in the day of starnet.

I have never come across a more customer friendly casino than betspin.

Documents verified literally within 3 minutes.
Friendly and attentive customer service who are fluent in English.
First payout - processed within 3hrs and no option to reverse.

Here is a casino who actually care about their customers and aren't looking to maximise profitability on their lack of self control. That alone is a reason to play with them.

Highly, highly recommended.

They are a great one indeed

 

[brianleeporter]

Yup one of the top casinos out there in my opinion!

 

[RichyJ75]

You naughty person - I have just taken your recommendation and opened an account with them. 4 deposits of £20, then one withdrawal of £500 later ...... )

Before submitting the withdrawal request, I thought I would upload my ID verification. Couldn't believe my eyes that they were approving it within seconds of my upload!! Withdrawal request now in place, so hopefully not long before I have casino tokens in my account to play with again!!

I see they are under the same group as MT SecureTrade Ltd - who also run Guts casino with whom I opened an account with just a couple of days back and can't thank them enough for such an effortless transaction and fantastic support.

Fantastic to see a casino company acting well and looking after their customers.

 

[Patriot66]

Joined Betspin a couple of weeks ago. Stunning service from registration to withdrawal. So good in fact that I felt the need to email the rep to tell him.

They've just emailed me to say they've added £50 in bonus funds for "feedback of the month".

I'm just trying to find out whether it's possible to marry an online casino.

Absolutely fantastic operation all round.

 

[Gemma A]

Great to see a positive post on bet spin .Well done all on your great susses there . I agree one of the best places to play these days friendly support friendly reps good withdrawal time :notworthy:notworthy

 

[Jono777]

Yup! all good and great to see positivity!

Always BIG these guys up, deposit when I can (as I know I'm in good hands) and on the days I had withdrawals a few weeks ago, slept well knowing I wouldn't wake to an e-mail full of BS, more so woke to see the funds sitting in my bank account

These guys are going to win casino of the year 2015 at the CM awards without even having to turn up

Keep up the excellence Phil / Mikko and the team!

 

[Betspin - Phil]

WOW!

Thank you so much for all this great feedback and comments guys this really is great to read.
It definitely makes all the hard work worthwhile when we read things like this. :yahoo:

Thanks so much again guys you have made our day!

 

[Birdy84]

I agree i think betspin are a great casino!

 

[spintee]

Do I need to jump in ???

They are a top class out fit, If I was hiring them and needed some one took out :machinegu than no need to ask 2nd Qs Thats how good they are, Yes as some one mention they are running from MT trade, (guts) But unless I was dreaming shit they are not no more?) As stated mite be my dreams as I have some funny ones ,

Also a big thanks to Phil / Mikko albeit Phil is normal always on the go, Again this could be all about timing.

As JonM said (I think he niched this of me) You can sleep well at night if manage a withdraw, This is how casino should run,

Ok so where is the bad words, Not many but the bonus the other day was deposit 50, I spent that easy a day but not in 1 depo, You have to think about the small fry, Yes we have a win once in a year but thats about it

Medals already personalised Bryan

 

[Gemma A]

Do I need to jump in ???

They are a top class out fit, If I was hiring them and needed some one took out :machinegu than no need to ask 2nd Qs Thats how good they are, Yes as some one mention they are running from MT trade, (guts) But unless I was dreaming shit they are not no more?) As stated mite be my dreams as I have some funny ones ,

Also a big thanks to Phil / Mikko albeit Phil is normal always on the go, Again this could be all about timing.

As JonM said (I think he niched this of me) You can sleep well at night if manage a withdraw, This is how casino should run,

Ok so where is the bad words, Not many but the bonus the other day was deposit 50, I spent that easy a day but not in 1 depo, You have to think about the small fry, Yes we have a win once in a year but thats about it

Medals already personalised Bryan

Agree with you top class great reps

 

[Jono777]

Do I need to jump in ???

They are a top class out fit, If I was hiring them and needed some one took out :machinegu than no need to ask 2nd Qs Thats how good they are, Yes as some one mention they are running from MT trade, (guts) But unless I was dreaming shit they are not no more?) As stated mite be my dreams as I have some funny ones ,

Also a big thanks to Phil / Mikko albeit Phil is normal always on the go, Again this could be all about timing.

As JonM said (I think he niched this of me) You can sleep well at night if manage a withdraw, This is how casino should run,

Ok so where is the bad words, Not many but the bonus the other day was deposit 50, I spent that easy a day but not in 1 depo, You have to think about the small fry, Yes we have a win once in a year but thats about it

Medals already personalised Bryan

Oi I don't pinch anything of anyone, I've got my very own set of sayings I use over n over again

 

[sasquatch79]

Daily Bonus Issue

I have been depositing at Betspin on and off for a while now, with and without bonuses. Today I checked out the daily bonus of a free £25 if I deposit £50 or more. I have been refused the bonus by Betspin as they say that my account has deposit patterns of a player that takes advantage of their bonuses!!! Why have 'daily bonuses'?! I was told that I will not receive the bonus so I withdrew my money. Very annoying that they let the funds come out of my account before telling me this!! Really disappointed in Betspin as they have been great up until now. Come on Betspin, I love your casino and want to play but I am not sure now.

 

[Mikko - Betspin]

I have been depositing at Betspin on and off for a while now, with and without bonuses. Today I checked out the daily bonus of a free £25 if I deposit £50 or more. I have been refused the bonus by Betspin as they say that my account has deposit patterns of a player that takes advantage of their bonuses!!! Why have 'daily bonuses'?! I was told that I will not receive the bonus so I withdrew my money. Very annoying that they let the funds come out of my account before telling me this!! Really disappointed in Betspin as they have been great up until now. Come on Betspin, I love your casino and want to play but I am not sure now.

Hi Sasquatch79,

First of all I'm sorry for the hassle. Nathalie escalated this to me and told me you would get this to attention of all our Casinomeister readers, which I understand.

The whole reason this happened is the that we have encountered quite a lot of very unusual game play that is only used to take the advantage of the casino. Therefore we have taken action and have come up with procedures to spot these instances to be able to review the situation and take action if needed.

The processes are still evolving and after reviewing your case we can only say that it was a mistake from our part. Good thing for us is that, this helps us to further improve our processes so we avoid situations like yours.

We have corrected the situation to as it was. If you have any more questions feel free to contact me or Phil.

Best regards,
mikko

 

[goatwack]

Gotta say I've been impressed with their customer service, notably the reps that seem ever- present on this forum, this can only be a good thing as it shows that they care about our concerns.

Not played there yet but you can be sure I will, solely based on that I trust my fellow members that have had good experiences there.

The hassle- free verification process is also a good touch as I don't want to have to go out of my way to prove that I'm not a bloody money launderer each time I withdraw, unlike some casinos I could mention. I'm all for providing documents but some sites really test one's patience.

They also have nigh-on every slot I tend to play, so I know straight up that I will enjoy playing there. Roll on payday already lol

And thanks Phil for answering all my queries earlier, you went out of your way and must have the patience of a saint!

Good stuff Betspin

 

[hedgehok]

P l e a s e
a c c e p t
g e r m a n
c u s t o m e r s !!

 

[mafunk]

Hi,

Could i Just ask the Betspin rep if Betspin accept Paypal for deposits and withdrawals?

Many thanks

Matt

 

[Gemma A]

Hi Sasquatch79,

First of all I'm sorry for the hassle. Nathalie escalated this to me and told me you would get this to attention of all our Casinomeister readers, which I understand.

The whole reason this happened is the that we have encountered quite a lot of very unusual game play that is only used to take the advantage of the casino. Therefore we have taken action and have come up with procedures to spot these instances to be able to review the situation and take action if needed.

The processes are still evolving and after reviewing your case we can only say that it was a mistake from our part. Good thing for us is that, this helps us to further improve our processes so we avoid situations like yours.

We have corrected the situation to as it was. If you have any more questions feel free to contact me or Phil.

Best regards,
mikko

Can I ask why daily rewards spins have got up from making a 20 pounds deposited to make a 50 pounds deposited now ?? I noticed that a few days ago

Also there a lot of problem's with your chat at the moment cutting out and last night there was no one on it

 

[Betspin - Phil]

P l e a s e
a c c e p t
g e r m a n
c u s t o m e r s !!

Hey. We would love to accept German customers but due to uncertainty from a legal and operational perspective I am afraid that we cannot go into this market at this moment in time.
Obviously if the situation changes I will of course let you know. Thanks.

Hi,

Could i Just ask the Betspin rep if Betspin accept Paypal for deposits and withdrawals?

Many thanks

Matt

Hey Matt. Unfortunately we don't have PayPal available at the moment but we do have Neteller and Skrill. Thanks.

 

[Betspin - Phil]

Can I ask why daily rewards spins have got up from making a 20 pounds deposited to make a 50 pounds deposited now ?? I noticed that a few days ago

Also there a lot of problem's with your chat at the moment cutting out and last night there was no one on it

Hey,

Yesterday it was a minimum deposit of €50 but you got free spins to play Gemix or Reel Rush which are €0.50 a spin instead of the usual €0.20 a spin, with no wagering requirements of course.

I hope this helps.

Thanks,
Phil.

 

[Gemma A]

Hey,

Yesterday it was a minimum deposit of €50 but you got free spins to play Gemix or Reel Rush which are €0.50 a spin instead of the usual €0.20 a spin, with no wagering requirements of course.

I hope this helps.

Thanks,
Phil.

Ok Phil I understand it now ha ha .Be good to still have the spins for the deposits of £20 in the further for us small depositing people

cheers

 

[Betspin - Phil]

Ok Phil I understand it now ha ha .Be good to still have the spins for the deposits of £20 in the further for us small depositing people

cheers

Hey.

Yes, of course.
Keep checking as we have a new offer each day and there will definitely be the chance to get some free spins even if you only deposit £20.

Hope this helps.
Thanks,

Phil.

 

[Gemma A]

Hey.

Yes, of course.
Keep checking as we have a new offer each day and there will definitely be the chance to get some free spins even if you only deposit £20.

Hope this helps.
Thanks,

Phil.

Thanks as always kind sir

 

[hoff1985]

I've just decided to give them a try Let's see how it goes

 

[oswaldwaspatsy]

yea i got documents verified last month like ultra fast, 5 min and done