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ATTN: Casino Rep Betspin - the holy grail of casinos

Discussion in 'Online Casinos' started by ugaboga, Jul 11, 2015.

    Jul 11, 2015
  1. ugaboga

    ugaboga Casino Addict

    Occupation:
    Information Technology, Day Trader
    Location:
    Australia
    Wow, what an excellent experience with betspin.

    I've been playing online since 2000, back in the day of starnet.

    I have never come across a more customer friendly casino than betspin.

    Documents verified literally within 3 minutes.
    Friendly and attentive customer service who are fluent in English.
    First payout - processed within 3hrs and no option to reverse.

    Here is a casino who actually care about their customers and aren't looking to maximise profitability on their lack of self control. That alone is a reason to play with them.

    Highly, highly recommended.
     
    14 people like this.
  2. Jul 11, 2015
  3. Gemma A

    Gemma A Senior Member MM

    Occupation:
    health worker
    Location:
    Essex
    They are a great one indeed
     
    2 people like this.
  4. Jul 12, 2015
  5. brianleeporter

    brianleeporter Experienced Member

    Occupation:
    Butcher
    Location:
    liverpool-England
    Yup one of the top casinos out there in my opinion!
     
    2 people like this.
  6. Jul 12, 2015
  7. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom
    You naughty person - I have just taken your recommendation and opened an account with them. 4 deposits of £20, then one withdrawal of £500 later ...... :oops:)

    Before submitting the withdrawal request, I thought I would upload my ID verification. Couldn't believe my eyes that they were approving it within seconds of my upload!! Withdrawal request now in place, so hopefully not long before I have casino tokens in my account to play with again!!

    I see they are under the same group as MT SecureTrade Ltd - who also run Guts casino with whom I opened an account with just a couple of days back and can't thank them enough for such an effortless transaction and fantastic support.

    Fantastic to see a casino company acting well and looking after their customers.
     
    3 people like this.
  8. Jul 13, 2015
  9. Patriot66

    Patriot66 Experienced Member MM

    Occupation:
    I.T
    Location:
    United Kingdom
    Joined Betspin a couple of weeks ago. Stunning service from registration to withdrawal. So good in fact that I felt the need to email the rep to tell him.

    They've just emailed me to say they've added £50 in bonus funds for "feedback of the month".

    I'm just trying to find out whether it's possible to marry an online casino. :D

    Absolutely fantastic operation all round.
     
    4 people like this.
  10. Jul 13, 2015
  11. Gemma A

    Gemma A Senior Member MM

    Occupation:
    health worker
    Location:
    Essex
    Great to see a positive post on bet spin .Well done all on your great susses there . I agree one of the best places to play these days friendly support friendly reps good withdrawal time :notworthy:notworthy
     
    3 people like this.
  12. Jul 13, 2015
  13. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Yup! all good and great to see positivity!

    Always BIG these guys up, deposit when I can (as I know I'm in good hands) and on the days I had withdrawals a few weeks ago, slept well knowing I wouldn't wake to an e-mail full of BS, more so woke to see the funds sitting in my bank account :D

    These guys are going to win casino of the year 2015 at the CM awards without even having to turn up :p

    Keep up the excellence Phil / Mikko and the team!
     
    4 people like this.
  14. Jul 15, 2015
  15. Betspin - Phil

    Betspin - Phil Dormant account

    Occupation:
    Head of Casino
    Location:
    Malta
    WOW! :)

    Thank you so much for all this great feedback and comments guys this really is great to read.
    It definitely makes all the hard work worthwhile when we read things like this. :yahoo:

    Thanks so much again guys you have made our day! :)
     
    7 people like this.
  16. Jul 15, 2015
  17. Birdy84

    Birdy84 Experienced Member MM PABnonaccred

    Occupation:
    carer
    Location:
    United Kingdom
    I agree i think betspin are a great casino! :thumbsup:
     
    2 people like this.
  18. Jul 15, 2015
  19. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Do I need to jump in ???

    They are a top class out fit, If I was hiring them and needed some one took out :machinegu than no need to ask 2nd Qs :) Thats how good they are, Yes as some one mention they are running from MT trade, (guts) But unless I was dreaming shit they are not no more?) As stated mite be my dreams as I have some funny ones :),

    Also a big thanks to Phil / Mikko albeit Phil is normal always on the go, Again this could be all about timing.

    As JonM said (I think he niched this of me) You can sleep well at night if manage a withdraw, This is how casino should run,

    Ok so where is the bad words, Not many but the bonus the other day was deposit 50, I spent that easy a day but not in 1 depo, You have to think about the small fry, Yes we have a win once in a year but thats about it :)

    Medals already personalised Bryan :)
     
    5 people like this.
  20. Jul 15, 2015
  21. Gemma A

    Gemma A Senior Member MM

    Occupation:
    health worker
    Location:
    Essex


    Agree with you top class great reps
     
    5 people like this.
  22. Jul 15, 2015
  23. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Oi I don't pinch anything of anyone, I've got my very own set of sayings I use over n over again :p :p :p
     
    2 people like this.
  24. Jul 15, 2015
  25. sasquatch79

    sasquatch79 Dormant account

    Occupation:
    postman
    Location:
    United Kingdom
    Daily Bonus Issue

    I have been depositing at Betspin on and off for a while now, with and without bonuses. Today I checked out the daily bonus of a free £25 if I deposit £50 or more. I have been refused the bonus by Betspin as they say that my account has deposit patterns of a player that takes advantage of their bonuses!!! Why have 'daily bonuses'?! I was told that I will not receive the bonus so I withdrew my money. Very annoying that they let the funds come out of my account before telling me this!! Really disappointed in Betspin as they have been great up until now. Come on Betspin, I love your casino and want to play but I am not sure now.
     
  26. Jul 15, 2015
  27. Mikko - Betspin

    Mikko - Betspin Official Rep for <a href="http://www.casinomeister

    Occupation:
    Managing Director
    Location:
    Malta
    Hi Sasquatch79,

    First of all I'm sorry for the hassle. Nathalie escalated this to me and told me you would get this to attention of all our Casinomeister readers, which I understand.

    The whole reason this happened is the that we have encountered quite a lot of very unusual game play that is only used to take the advantage of the casino. Therefore we have taken action and have come up with procedures to spot these instances to be able to review the situation and take action if needed.

    The processes are still evolving and after reviewing your case we can only say that it was a mistake from our part. Good thing for us is that, this helps us to further improve our processes so we avoid situations like yours.

    We have corrected the situation to as it was. If you have any more questions feel free to contact me or Phil.

    Best regards,
    mikko
     
    3 people like this.
  28. Jul 15, 2015
  29. goatwack

    goatwack Calendar Time for Buddy CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Gotta say I've been impressed with their customer service, notably the reps that seem ever- present on this forum, this can only be a good thing as it shows that they care about our concerns.

    Not played there yet but you can be sure I will, solely based on that I trust my fellow members that have had good experiences there.

    The hassle- free verification process is also a good touch as I don't want to have to go out of my way to prove that I'm not a bloody money launderer each time I withdraw, unlike some casinos I could mention. I'm all for providing documents but some sites really test one's patience.

    They also have nigh-on every slot I tend to play, so I know straight up that I will enjoy playing there. Roll on payday already lol

    And thanks Phil for answering all my queries earlier, you went out of your way and must have the patience of a saint!

    Good stuff Betspin:thumbsup:
     
    3 people like this.
  30. Jul 16, 2015
  31. hedgehok

    hedgehok Meister Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    P l e a s e
    a c c e p t
    g e r m a n
    c u s t o m e r s !!
     
    2 people like this.
  32. Jul 16, 2015
  33. mafunk

    mafunk Experienced Member

    Occupation:
    it
    Location:
    warwick
    Hi,

    Could i Just ask the Betspin rep if Betspin accept Paypal for deposits and withdrawals?

    Many thanks

    Matt
     
    1 person likes this.
  34. Jul 16, 2015
  35. Gemma A

    Gemma A Senior Member MM

    Occupation:
    health worker
    Location:
    Essex

    Can I ask why daily rewards spins have got up from making a 20 pounds deposited to make a 50 pounds deposited now ?? I noticed that a few days ago

    Also there a lot of problem's with your chat at the moment cutting out and last night there was no one on it
     
  36. Jul 16, 2015
  37. Betspin - Phil

    Betspin - Phil Dormant account

    Occupation:
    Head of Casino
    Location:
    Malta
    Hey. We would love to accept German customers but due to uncertainty from a legal and operational perspective I am afraid that we cannot go into this market at this moment in time.
    Obviously if the situation changes I will of course let you know. Thanks. :thumbsup:

    Hey Matt. Unfortunately we don't have PayPal available at the moment but we do have Neteller and Skrill. Thanks. :)
     
  38. Jul 16, 2015
  39. Betspin - Phil

    Betspin - Phil Dormant account

    Occupation:
    Head of Casino
    Location:
    Malta
    Hey,

    Yesterday it was a minimum deposit of €50 but you got free spins to play Gemix or Reel Rush which are €0.50 a spin instead of the usual €0.20 a spin, with no wagering requirements of course. ;)

    I hope this helps.

    Thanks,
    Phil.
     

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