Betsafe keep making send verification

Amran Ali

Dormant account
Joined
Mar 5, 2017
Location
london
So I tried to process 220.50 from my Betsafe account was rejected a few times before they locked my account and demanded verication now I've sent my documents over 3 times and they keep saying it's blurry I've taken it with different cameras different angles I now said I won't be a 4th time and will be filing a complaint they made me take a selfie with my I.D which I think is horrendous and I've been dealing with incompetent customer service advisors to rude employees that don't really care I'm not fed up angry and wished I never deposited money on a betting site like Betsafe they are horrible dissatisfied service that are out to just get money from you they should be banned and their license revoked utter shambles
 

Borgie

Ueber Meister
MM
Joined
Jul 19, 2011
Location
United Kingdom
So I tried to process 220.50 from my Betsafe account was rejected a few times before they locked my account and demanded verication now I've sent my documents over 3 times and they keep saying it's blurry I've taken it with different cameras different angles I now said I won't be a 4th time and will be filing a complaint they made me take a selfie with my I.D which I think is horrendous and I've been dealing with incompetent customer service advisors to rude employees that don't really care I'm not fed up angry and wished I never deposited money on a betting site like Betsafe they are horrible dissatisfied service that are out to just get money from you they should be banned and their license revoked utter shambles

Betsafe are an accredited casino with a good reputation over all.

You say they "demanded" vericafication like they shouldnt have . Almost every casino will ask you to verify yourself so you need to get over any annoyance at that.

Their security procedures are very strict

They wont be the first casino to request you take a picture holding your photo ID either.

As PP said contact the rep . However they may still want the picture of you holding your ID
 
Top