- Joined
- Nov 15, 2008
- Location
- San Diego, CA
I just got off another hilarious conversation with Omar (llive chat rep) from BetPhoenix.
I am done with this place, this was last attempt to make some kind of relation with this casino.
I am attempting a deposit using Visa, getting message "Your transaction needs confirmation" or something like this. Going live chat and ...he asked me to provide my Visa Verify password that he can complete my transaction.
So, I was wondering, how many of you would provide that info to live chat rep?
I think this is unacceptable to even ask about password. Opinions?
also, got email today with $27 free chip offer. requested and been denied. Reason? last transaction not a deposit (in fact it was a deposit ))
a couple days ago, went to live chat to ask if there any good deposit match available for me. Rep send me a link to BetPhoenix promotion page and...ended chat session.
but the greatest one happened a month ago or so. about 1AM, requesting live chat for Terms on some bonuses and getting reply "I DO NOT HAVE THIS INFORMATION, CONTACT US BACK during the day". When I said, I want to play right now, not in 10 hours, he said, that there is nothing he can do.
I am done with this place, this was last attempt to make some kind of relation with this casino.
I am attempting a deposit using Visa, getting message "Your transaction needs confirmation" or something like this. Going live chat and ...he asked me to provide my Visa Verify password that he can complete my transaction.
So, I was wondering, how many of you would provide that info to live chat rep?
I think this is unacceptable to even ask about password. Opinions?
also, got email today with $27 free chip offer. requested and been denied. Reason? last transaction not a deposit (in fact it was a deposit ))
a couple days ago, went to live chat to ask if there any good deposit match available for me. Rep send me a link to BetPhoenix promotion page and...ended chat session.
but the greatest one happened a month ago or so. about 1AM, requesting live chat for Terms on some bonuses and getting reply "I DO NOT HAVE THIS INFORMATION, CONTACT US BACK during the day". When I said, I want to play right now, not in 10 hours, he said, that there is nothing he can do.