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BetOnline Bait and Switch promotion

Discussion in 'Casino Complaints - Bonus Issues' started by KSOT, Jun 6, 2018.

    Jun 6, 2018
  1. KSOT

    KSOT Newbie member

    New York
    They offer a monthly 100% match bonus up to $1000 for video poker with a hefty 100x rollover requirement. I checked out their paytables, which are mostly horrible, and found one ~99% diamond in the rough that I decided would make it worth stomaching the variance that comes with VP and taking a shot at the bonus. Nowhere in the terms does it mention that only specific variants of video poker are allowed to be played for the wagering requirement, but of course once I deposited I was met with a dropdown menu under the bonus of allowed games, all of which were naturally of the terrible paytable variety.

    Anyway they are insisting that I have to either play through the deposit or pay them a fee to cash out. I keep trying to explain how they're using an unethical bait and switch tactic and that I wouldn't have deposited in the first place if they didn't have false terms and conditions but it's falling on deaf ears and they just keep sending me form replies.

    Thought I should let you guys know at any rate!
    theapple, deucebag and pereblue like this.

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