Betonline.ag cut my balanse 54 000$ .

zwezd

Newbie member
PABnononaccred
Joined
Jun 25, 2017
Location
NY
hi , they frozen my account and cut my balance 54k . explain this soft error with game what Im play . im play in poker, in bukmak betting , in slots , in financial. they cut all my balance . just live 130$ thet amount of my last deposit. im lost per month 2k on deposit, when im have lacki they cut my money. explain this eror of casino soft. but when im play I don't have eny problem with game.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Hello, Max Drayman here. I handle the Complaints side of things at Casinomeister.com including the PABs.

I have received your PAB regarding betonline.ag but I see that you posted here 11 minutes after submitting the PAB. I have to ask if you have you read the PAB FAQ.

The FAQ is necessary reading for all those who wish to use the PAB service. The FAQ tells you the scope of our service, what you can expect from us and -- also very important -- what we expect from you. If you don't understand and/or cooperate with the PAB process then your PAB will very likely fail. So please do read the FAQ asap.

I say this because you are already in violation of the FAQ guidelines. For details FAQ section 3.12.

Once you've read the FAQ and understand the problem please contact me via PM -- or at [email protected] -- and let me know whether you will comply with the FAQ (and allow me to continue work on your PAB) or you will continue to post in which case you PAB will be closed and discarded.

Thank you for your cooperation.

Regards,
Max
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
Well, feel free to elaborate then.

If you reached an agreement they reneged on though, that is important.

If they withheld $2500 of a your $54,000, I'd have to say your reached a pretty satisfactory resolution and you were wise to take the offer.
 

zwezd

Newbie member
PABnononaccred
Joined
Jun 25, 2017
Location
NY
They took 2,500 back, I'm think the situation is not justified.
 

zwezd

Newbie member
PABnononaccred
Joined
Jun 25, 2017
Location
NY
complainresolved. they pay me 3500. I agree. bether then zero.
 
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