BetonBrazil - new casino

The Blue Anchor

Non-Gambler
Joined
Jan 11, 2015
Location
UK
Brazil refers to the ex-footballer and now radio presenter not the country!

They've had a sports book for a while and have now opened a casino. Very limited slot choice at the moment - only isoftbet. UKGC licensed.

I deposited - didn't take a bonus - and won enough to withdraw. Except the site does not let you request the withdrawal until after verification. You can upload docs and the process took a day.

The withdrawal took a further day and the money is now in my account.

Not too bad an experience - but the lack of slot choice and support only working Mon-Fri 9 to 5 needs looking at. A couple of emails I sent to support were not answered at all - but live chat was very helpful (but does not operate evening and weekends).
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
the fact you don't get replies to emails, and only 9-5 support is enough to stop me opening an account there.
 
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