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BetonBrazil - new casino

Discussion in 'Online Casinos' started by The Blue Anchor, Nov 8, 2016.

    Nov 8, 2016
  1. The Blue Anchor

    The Blue Anchor Non-Gambler

    Occupation:
    IT
    Location:
    UK
    Brazil refers to the ex-footballer and now radio presenter not the country!

    They've had a sports book for a while and have now opened a casino. Very limited slot choice at the moment - only isoftbet. UKGC licensed.

    I deposited - didn't take a bonus - and won enough to withdraw. Except the site does not let you request the withdrawal until after verification. You can upload docs and the process took a day.

    The withdrawal took a further day and the money is now in my account.

    Not too bad an experience - but the lack of slot choice and support only working Mon-Fri 9 to 5 needs looking at. A couple of emails I sent to support were not answered at all - but live chat was very helpful (but does not operate evening and weekends).
     
  2. Nov 8, 2016
  3. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    the fact you don't get replies to emails, and only 9-5 support is enough to stop me opening an account there.
     

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