On June 16, I deposited $500 via Neteller and received a 30% bonus. I lost it all before meeting the requirements, so the next day, I deposited $300 more via credit card. I got a $4000 royal flush, and a couple of other nice things, and I cashed out $5100 ahead! I was happy.
But days turned into weeks, and nothing was happening with my cash in. Although I emailed the casino often, I didn't receive a reply. Finally I threatened to go to Julie at Gambling Grumbles . . . (I knew CasinoMeister wasn't readily accepting RTG complaints.) And that's when I got a response.
Kent Spaulding said he was trying to get me paid as quickly as possible. It was the owners that were giving him problems, he said. He said they had agreed to send me installment payments of $500 per week as long as I didn't post negatively on any board. I was disappointed that I would have to wait such a long time for full payment, but I accepted anyway. I was jobless at the time, and $500 a week was much better than nothing.
I received the first two payments fairly easily. I was sending reminder emails, and they were answered . . . with notes from Kent and deposits to my Neteller account. The third and fourth weeks were much more difficult. I finally told Kent I could post something positive if he wanted me to, and he took me up on it. It was only then that I received payment and response.
Payments have stopped as of August 8th. All in all, I have received $2300 out of my $5900 cash in. $800 of that was a deposit. What a lot of work it was to even receive that much!
I have submitted my complaint with Gambling Grumbles, and because I don't think I should be posting after contacting a mediator, this will be my last post on the subject for awhile. I just hope no one else ever bothers with this casino.
I think they're probably out of money completely.
But days turned into weeks, and nothing was happening with my cash in. Although I emailed the casino often, I didn't receive a reply. Finally I threatened to go to Julie at Gambling Grumbles . . . (I knew CasinoMeister wasn't readily accepting RTG complaints.) And that's when I got a response.
Kent Spaulding said he was trying to get me paid as quickly as possible. It was the owners that were giving him problems, he said. He said they had agreed to send me installment payments of $500 per week as long as I didn't post negatively on any board. I was disappointed that I would have to wait such a long time for full payment, but I accepted anyway. I was jobless at the time, and $500 a week was much better than nothing.
I received the first two payments fairly easily. I was sending reminder emails, and they were answered . . . with notes from Kent and deposits to my Neteller account. The third and fourth weeks were much more difficult. I finally told Kent I could post something positive if he wanted me to, and he took me up on it. It was only then that I received payment and response.
Payments have stopped as of August 8th. All in all, I have received $2300 out of my $5900 cash in. $800 of that was a deposit. What a lot of work it was to even receive that much!
I have submitted my complaint with Gambling Grumbles, and because I don't think I should be posting after contacting a mediator, this will be my last post on the subject for awhile. I just hope no one else ever bothers with this casino.
I think they're probably out of money completely.
