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Betfred specific info, anyone?

Discussion in 'Online Casinos' started by kr22, Jul 15, 2007.

    Jul 15, 2007
  1. kr22

    kr22 Dormant account

    Occupation:
    --
    Location:
    --
    Hi to all!

    I've got a small problem with them, does anyone of you know when exactly Betfred changed their initial bonus from 200 pounds down to 100? Did this change was done along with other changes such as excluding certain games or comp points counting 50% of the usual 10 for 1?

    TIA
     
  2. Jul 15, 2007
  3. aka23

    aka23 Dormant account

    Occupation:
    Technical
    Location:
    Planet Earth
    Betfred reduced their bonus from 200 pounds to 100 pounds on July 1st. They excluded games from the bonus a few weeks earlier.
     
    1 person likes this.
  4. Jul 16, 2007
  5. shjcard

    shjcard Experienced Member

    Occupation:
    Retired
    Location:
    Cardiff, UK
    I played a $20 poker game at Betfred, was disconnected when in the lead and got reconnected when my hand was being blinded out. Contacted them said they would look into it and never returned. That was about three months ago. They are on my personal rogue list.
     
  6. Jul 16, 2007
  7. Martyn@Betfred

    Martyn@Betfred Dormant account

    Occupation:
    Affiliate Manager
    Location:
    UK
    Hi,

    I just spotted this post on my trip through the forums. I can confirm that the bonus amount did alter on July 1st. After this the T&C's altered on the 13th of July.

    shjcard, can you please send me details of your issue and I will get the poker guys onto it as I don't like seeing unresolved issues floating about. If you can provide any dates that would be great. Either PM me here or send the mail to affiliates at betfred dot com and I wil try get this sorted for you.

    Thanks.

    Martyn :thumbsup:
     
    1 person likes this.
  8. Jul 17, 2007
  9. shjcard

    shjcard Experienced Member

    Occupation:
    Retired
    Location:
    Cardiff, UK
    Hi Martyn

    It was on 16/04/2007 @ 21.39 table Tuscon

    shjcard
     
    1 person likes this.
  10. Jul 17, 2007
  11. Martyn@Betfred

    Martyn@Betfred Dormant account

    Occupation:
    Affiliate Manager
    Location:
    UK

    I have just been informed of a typo on my previous post with regards to the dates I mentioned. The T&C's actually altered on June 13th not July.

    My bad.

    Regards,

    Martyn
     
  12. Jul 17, 2007
  13. Martyn@Betfred

    Martyn@Betfred Dormant account

    Occupation:
    Affiliate Manager
    Location:
    UK
    Any chance of getting your username?

    Thanks.
     
  14. Jul 17, 2007
  15. shjcard

    shjcard Experienced Member

    Occupation:
    Retired
    Location:
    Cardiff, UK
    Username is wait4me
     
  16. Jul 24, 2007
  17. shjcard

    shjcard Experienced Member

    Occupation:
    Retired
    Location:
    Cardiff, UK
    No response to my request for an investigation. As i said it is not a site I would play at again.
     
  18. Aug 1, 2007
  19. shjcard

    shjcard Experienced Member

    Occupation:
    Retired
    Location:
    Cardiff, UK
    I have now heard from Betfred, and they have reimbursed my monies and have acted honourably. The delay was down to the software people and not Betfred. I apologise to Betfred and I am satisfied with the return of my stake.
     

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