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betfred not paying comp points

Discussion in 'Casino Complaints - Bonus Issues' started by seefred, Apr 27, 2015.

    Apr 27, 2015
  1. seefred

    seefred Dormant account

    Occupation:
    sport training
    Location:
    Russia
    I have 4835 comp points (48 euro) on betfred. My account has been blocked due to deposit patterns - whatever that meant. They refuse to pay me 48 euro, because my account is now blocked.

    I send pm to Betfred Rep, but his last activity was 4th June 2014 03:18 PM

    Is it possible to solve this problem quickly without GRA and PAB? What should I do?
     
  2. Apr 29, 2015
  3. lord flashheart

    lord flashheart Experienced Member

    Occupation:
    Lab technician
    Location:
    UK
    What was your deposit and play activity like? Also, what games were you playing? There could be a number of reasons why the account was blocked for deposit patterns.
     
  4. Apr 29, 2015
  5. conker

    conker Super Moderator CAG MM webmeister

    Occupation:
    Marketer
    Location:
    UK
  6. Apr 29, 2015
  7. Casino2014man

    Casino2014man Non-Gambler

    Occupation:
    Noneya
    Location:
    United Kingdom
    Doesn't look like the Betfred rep visits anymore, Dormant account for almost a year
     
  8. Apr 29, 2015
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Actually, the rep has been AWOL for some time now - just going through my emails and there is nothing to indicate that they have any interest being listed here. So off they go into the Reservation.

    As for the OP's issue, the only recourse is to contact the licensing agency.
     
    3 people like this.
  10. Apr 29, 2015
  11. naththo

    naththo Experienced Member

    Occupation:
    Currently working as a clerk casual part time for
    Location:
    Adelaide, South Australia.
    I left Betfred because of their stuff up they had last time. I lost trust in them. Betfred still looks to be very active yes but I can't see anything good if I don't see a REP here who is from Betfred. I would rather stick to Omni Casino for now as they are still pretty good enough to me. I miss the Bet365 thanks a lot to stupid govt in Australia made changed and caused Bet365 to pull casino out of Aussie, only left is sports bet etc.
     

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