Betfred experience

flyingguy

Full Member
Joined
Aug 13, 2015
Location
London
Just wanted to hear if anyone had any different experiences to me on Betfred. I just can't seem to win on this site! I've played at many casinos over the years and rarely had an experience like this, the slots seem to be slow, and it just seems impossible to get a win of any kind. I generally play a mix of slots on small stakes and something doesn't seem right. The site itself is slow, layout is awful and confusing, you can't see transactions clearly, one of the worst bookie sites I've come across. I've deposited a fair old chunk with them and although I'm not chasing losses, I'd at least like to get a bit of playtime for my cash. You have to wait sometimes for hours for the CS on live chat, and they take days to process withdrawals, the one I was able to make and still down with them.

Am I just unlucky here?
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
IIRC @dunover mentioned them and I am pretty sure it was negative, regarding his experience of playing Bonanza there.

I haven’t played there but I have to ask the obvious question here. You haven’t posted one positive aspect regarding your personal experience with this site. In fact, it sounds more like a chore than a pleasure, so why do you continue to play there and not at one of the much better Casinos you have access to?
 

irish-ranger

Senior Member
MM
Joined
Sep 1, 2018
Location
United Kingdom
I can honestly say I’ve had no issues with Betfred always pay in 24 hours and none of the issues the OP has went thru.
To the OP we all have casinos were our RTP is rock bottom it’s knowing when to move on and stop chasing our losses mine is videoslots just move on and stop seeing shit which ain’t there.
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Not a fan of UK bookie sites in general but honestly can't really remember BF much - think they were part of my early gambling days where i played Playtech games quite a lot. From what i can remember, they were ok but not sure if they've moved on or stood still since my last foray.

I've had the same re Rizk - just stopped playing there: was there something nefarious? Most likely not but why bother playing to a self fulfilling prophecy ;)
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
They pay OK but the interface is terrible, the account history crashes and won't load, the transaction history wouldn't work at all, all the loyalty is on the bloody crappy Playtake slots, no player incentives or bonuses, every week or so I would get phoned for a 'chat' about gambling issues and every time I had a session from a small deposit lasting say 5-8 hours I would get notified that my 'time spent on the site had risen considerably'. The only good thing was the fact I didn't get the SoW shite.
 

flyingguy

Full Member
Joined
Aug 13, 2015
Location
London
They pay OK but the interface is terrible, the account history crashes and won't load, the transaction history wouldn't work at all, all the loyalty is on the bloody crappy Playtake slots, no player incentives or bonuses, every week or so I would get phoned for a 'chat' about gambling issues and every time I had a session from a small deposit lasting say 5-8 hours I would get notified that my 'time spent on the site had risen considerably'. The only good thing was the fact I didn't get the SoW shite.

Agree with you here. I stopped playing there now as I realised it was a waste of time. I play Bonanza a lot too and never had it play so badly. Took my money elsewhere and made a cashout on my first deposit.
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
Used them a few years back purely for sports and never had a issue. Decent size deposits over years and never a issue getting paid, none of the sow or kyc at all.

Within 3 working days the cash was always paid.

can’t comment on the slots/casino side as didn’t use it for that.
 

Raman2202

Newbie member
PABnononaccred
Joined
Aug 7, 2020
Location
London
I've got a withdrawal pending from them but it's a bit odd how the site works. I got one withdrawal from them after pretty much exactly 24 hours, this one is taking longer(not 48 hours yet) but what's odd is you can't see pending withdrawals, i cant see my deposit and withdrawal history and the only thing I can is gaming history. The live chat team are also really abrupt and if you don't reply within 30 seconds they leave. I just find it fishy considering they are advertised alot in the UK so i'd see them as fairly legit. I got paranoid and screenshotted a conversation i had with an agent confirming im due my withdrawal.

They also don't send confirmation e-mails about withdrawals and twice a bonus hasn't worked and i've received no help. Now i'm reading stuff about people having issues with them paying out, I was told to contact them if it's not there by tomorrow morning but I just find that you can't see your own history very odd. All you can see is net deposit and bet history.
 

Luckyscouser45

Head honcho
MM
Joined
Aug 13, 2018
Location
No mans land
I've got a withdrawal pending from them but it's a bit odd how the site works. I got one withdrawal from them after pretty much exactly 24 hours, this one is taking longer(not 48 hours yet) but what's odd is you can't see pending withdrawals, i cant see my deposit and withdrawal history and the only thing I can is gaming history. The live chat team are also really abrupt and if you don't reply within 30 seconds they leave. I just find it fishy considering they are advertised alot in the UK so i'd see them as fairly legit. I got paranoid and screenshotted a conversation i had with an agent confirming im due my withdrawal.

They also don't send confirmation e-mails about withdrawals and twice a bonus hasn't worked and i've received no help. Now i'm reading stuff about people having issues with them paying out, I was told to contact them if it's not there by tomorrow morning but I just find that you can't see your own history very odd. All you can see is net deposit and bet history.
Yeah you only see the withdrawl when it’s done it will show up and were it says net deposits your withdrawl amount will show they normally process them from around 12.30am to 1.30am used to be 24 hours but my last one was 72 hours and I haven’t deposited there since to be honest not worth it when there’s casinos who pay within seconds
 

mitak11

Newbie member
Joined
Aug 21, 2019
Location
London
I played in this casino 2 days ago, I came in with 30 pounds. Bonanza gave me a 0.20 p bet 152 pounds profit. In general, the games gave very well, I withdrew 400 pounds. And there is no processing for the third day. I do not know when they will pay me. But it was a very good experience to play there.
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
I am glad you did well, nice one:thumbsup: but if you had lost would you have said it was crap?

In theory if games are running at their true rtp, one site should be as good as another and you certainly can’t say it’s a good site, based on one session.

I do hope your luck continues though.
 

johnnymcc1966

Senior Member
Joined
Dec 12, 2017
Location
United Kingdom
I use them mainly for sport bet offers,matched betting sometimes,but rarely gaming.Their PayPal withdrawals take a full 24 hours and are some of the slowest around. Not a great gaming site but ok as a bookies.
 
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