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Discussion in 'Online Casinos' started by Louforbes85, Oct 11, 2018 at 6:12 PM.

    Oct 11, 2018 at 6:12 PM
  1. Louforbes85

    Louforbes85 Experienced Member

    Location:
    Uk
    Just received a very strange email from Betfair advising I'm no longer allowed to play live casino or receive live casino promotions! I don't even play live casino!

    Tried to contact chat and received the response it's a business decision :laugh:

    Anyone else receive it?
     

    Attached Files:

  2. Oct 11, 2018 at 7:10 PM
  3. CC07

    CC07 Full Member

    Location:
    Glasgow
    I got it too. It’s just like the emails we all got earlier in the year advising we were no longer entitled to arcade promotions. I’ve never played their live casino games :laugh:
     
    Louforbes85 likes this.
  4. Oct 11, 2018 at 7:11 PM
  5. Louforbes85

    Louforbes85 Experienced Member

    Location:
    Uk
    Thats what I couldn't understand! The email reads a little like you've done something wrong when in fact all you've done is avoid the wanky live casino!
     
  6. Oct 11, 2018 at 7:13 PM
  7. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    I've played their Live games a couple of times. They'd give me £5 or so to dabble in Blackjack.

    Proved to be short-lived as co-players would stick on 14 and shizz while the dealer would pull out subsequent 20s & 21s :mad::eek2:
     
    Louforbes85 likes this.
  8. Oct 11, 2018 at 7:49 PM
  9. MaltesePlayer

    MaltesePlayer Experienced Member

    Occupation:
    Risk & Payments Analyst
    Location:
    Malta
    Yo. Used to work for them. Knowing their lovely automated email systems, I'd bet a pound on the exchange saying that it's sent by accident :)
     
    Louforbes85 likes this.
  10. Oct 11, 2018 at 7:58 PM
  11. Louforbes85

    Louforbes85 Experienced Member

    Location:
    Uk
    Well I did actually check the live section and promotions and both were present and correct, he also couldn't see the email on my account I had to email screen shot
     
  12. Oct 11, 2018 at 8:01 PM
  13. MaltesePlayer

    MaltesePlayer Experienced Member

    Occupation:
    Risk & Payments Analyst
    Location:
    Malta
    There ya go ;)
     
    Louforbes85 likes this.
  14. Oct 11, 2018 at 11:52 PM
  15. jasonuk

    jasonuk Experienced Member

    Location:
    UK
    If you read it again - the email isn't banning you from Live Casino entirely, but from their own branded tables (and thus from any promotions they run, as they rarely apply to the networked tables).

    The easiest way to check would be to open one of the Live Casino lobbies - if you don't see any of the 10 blackjack or 2 roulette tables, then the ban applies to you.

    I have played both their branded and networked tables a bit and I would say you are not missing much. Having seen some of the cash cows they have at lower stakes - including a guy hitting on a hard 20 into a dealer 6 (and instead of the dealer busting and everyone wins, the dealer finds 21 and everyone loses) - they clearly don't need people who don't play or that vaguely understand the game! :laugh:
     
    goatwack and Louforbes85 like this.
  16. Oct 11, 2018 at 11:57 PM
  17. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    I like that thinking. Hitting on hard 20 eliminates pretty much any margin for error :eek2:

    It's also extremely imbecilic
     
  18. Oct 13, 2018 at 3:50 PM
  19. Mr Shine

    Mr Shine Newbie member PABnononaccred

    Occupation:
    International Man of Mystery
    Location:
    UK
    Hopefully the people being excluded are the assholes who keep asking the dealer where the "lucky card" is during lucky card promotions, and take up seats without playing when it's close.
     

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