Betfair refuses to pay me

asianeyes

Dormant account
Joined
Mar 22, 2010
Location
U.K.
It should be noted that nifty's post was a response to asianeyes post. Asianeyes flew off the handle about an issue as if he had first hand knowledge that it is real. Nifty in essence just said hey slow down, we don't know yet. Thread was calm, even nifty's first post in it was just a lol to bryan's comment. It's clear he didn't start off trying to gun down the op. None of the joking was rude or harsh in anyway by the way. Not sure why asianeyes felt the need to go there.

Because i believe professionalism and accuracy and gathering all the facts first and then i will calculate and determine my decision.It must be the card counter in me?

Seriously though, my mother and father taught me to never make fun of anyone and always treat others as how you would want to be treated. Meister's right too! If newbies are treated in as a "laughing matter" for no concrete reason other than asking for advice, i too would most probably avoid such a forum and seek one that is open in objectivity until all facts are known and then make a determination.

Have a nice night everyone!
 

asianeyes

Dormant account
Joined
Mar 22, 2010
Location
U.K.
Regular posters should realise that my policy is "innocent until proven otherwise". Betfair have a history of this kind of thing, so whilst this does not prove they were necessarily in the wrong here, it is further evidence that, on balance, that Betfair are using an arbitrary "management decision" in this case, rather than a breach of the terms. Further information needs to come from Betfair, but they no longer cooperate with CM, so mediation is out. Although the ASA can't do anything about getting the player paid, they CAN steadily turn the screw on the company to start "playing fair" under both the wording, and "the spirit" of UK consumer law. Complaining to the ASA ensures this issue is "on the record" as far as UK regulatory bodies are concerned, and this carries more weight than listings in internet "rogue pits", however well respected the website.

The UK government are already aware that this is a more general problem with sites manipulating their licensing arrangements so that they can have full access to the UK market, yet dodge having to fully obey UK consumer protection regulations by forcing players to take legal action in a foreign jurisdiction, or complain to a foreign regulatory authority.

If the OP is a fraud, it will eventually come out, not that it will elicit too much sympathy for Betfair:rolleyes:



It does not seem that bonus rules, even "spirit of" can apply as the OP bust out from the bonus, and won from the comp points. Betfair awarded those comps as part of the program, so it would be the rules of the comps program, not the bonus terms, that would apply.

The next step would be to look at the OP's actions against these rules, and see if there is any breach there that can lead to the voiding of winnings.

The OP didn't get any explanation from Betfair as to what rules were broken, his account was closed and all his money confiscated, including his DEPOSIT by the looks of it. If they are carrying over the bonus rules to the play with the comps, they should also be carrying the DEPOSIT along with it that initiated these rules, and at the very least refunding it, as any offence related to bonus play would have taken place during the play with the bonus. The OP could have deposited again, rather than use the comps, and Betfair seemed to be happy taking further money from the OP whilst he was losing because his "offence" went unpunished.

One thing tha ASA can do is require Betfair to no longer have misleading terms on their website, and whatever rule they used to confiscate the OP's money would have to be added to the terms of use. If it was simply "whim of management", this will cause problems for Betfair, as they would have to put it into words, and apply it to all players to show that things are "administered fairly".

Another useful avenue would be Trading Standards, who have a different set of powers at their disposal. They will often negotiate on the complainant's behalf, which can act as a strong laxative for corporate constipation (my own personal experience;) ).

Asking a local MP to look into the matter could also be useful, after all, it is MPs that will be debating and implementing any changes to the UK licensing arrangements for offshore casinos and sportsbooks.



Hi, VWM and all others. Here's a link from the Guardian News:
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I hope it works?

The Guardian has published information relating to the MP's ties to ALEC (American Legislative Exchange Council). Also ties to the Koch brothers and representatives of the gambling industry? <<<that's a very big?

Makes me breath a sigh of relief knowing i've returned to the B&M's.
 

Cleveland

Senior Member
Joined
Jun 15, 2011
Location
Texas
Because i believe professionalism and accuracy and gathering all the facts first and then i will calculate and determine my decision.It must be the card counter in me?

Seriously though, my mother and father taught me to never make fun of anyone and always treat others as how you would want to be treated. Meister's right too! If newbies are treated in as a "laughing matter" for no concrete reason other than asking for advice, i too would most probably avoid such a forum and seek one that is open in objectivity until all facts are known and then make a determination.

Have a nice night everyone!

Only one poster made a joke....just ONE....Your first post implies that it was multiple people taking a piss at him and being rude. The ONE post that was a joke (with the picture) wasn't even rude. It was actually pretty truthful. But in the end it's only one. Maybe you can add daz to the "list" but really.....even his doesn't warrant it.

So I'm curious who are all the posters at the start of the thread that you deemed as taking a "a piss" at the op? and as such should be ashamed of themselves?

My post was in reference to the odd title change under the posters name, not making fun of him. I made reference to it in other threads as well. Then Bryan explained what it was for. While you were being taught not to make fun of people, did you perhaps learn that sometimes its ok to laugh and not make everything so serious?

Truth is the OP is lacking in detail and if he comes back to post or not the truth is likely nobody in this thread was the cause of his decision. Personally if I was trying to get 1200+ dollars back, as long as someone in the thread was being helpful I WOULD come back. Odd that he wouldn't...
 

max1mike

Dormant account
Joined
Oct 5, 2005
Location
USA
yet another thread turned to shit because of....

seems like lately, lots of threads turn shitty, quickly.

if you have nothing helpful to add, don't say anything.

is there a way to ignore a certain persons posts?, if so, i'd really like to know how.

/end derail
 

Cleveland

Senior Member
Joined
Jun 15, 2011
Location
Texas
Click on their name hit ignore.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I know nothing about the OP, but I do know some things about Betfair from belonging to this forum and reading posts.

I know they have behaved in such a manner to have gone from a respected venue to the rogue pit.

I know our usual advice to contact reps and then PAB is not useful.

I suspect that complaints to their licencing authority will not get this player paid if his claim is legit.

Registering a complaint with the ASA as Vinylweatherman suggested will not get the OP paid, but may prevent them from victimizing another player in future.

And talking about it here helps spread the word about the current state of Betfair and its client relationships.

If the OP is reading still, I hope you don't give up hope on Casinomeister.

If despite this bad experience you are going to gamble online, there is no where better to be.
 

shenglu

Suspected bot
Joined
Nov 10, 2011
Location
New York
When its perhaps result operates does not deserve is assisted we to give at first, but is not suspected that his consideration has more remote motive him. All these had not felt sinisterly that the world will be a better place.
 

Cleveland

Senior Member
Joined
Jun 15, 2011
Location
Texas
When its perhaps result operates does not deserve is assisted we to give at first, but is not suspected that his consideration has more remote motive him. All these had not felt sinisterly that the world will be a better place.

smiley-signs053.gif
 

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