DevilsMoJo10
Dormant account
- Joined
- Mar 10, 2017
- Location
- Waltham Abbey
Hello
I have checked the Casino Rep list and, correct me if I'm wrong, but it doesn't appear that Betfair has one on here.
Now then, I received a £5 bonus in the Betfair Arcade and the eligible games for wagering are listed at this link:
The game I picked from that list was Ali Baba. But when I clicked this link:
it ended up taking me to a different game called Ali Baba's Treasure, and I made 3 spins at 40p each before noticing the money was being taken from my main balance and not the bonus.
I contacted Live Chat and spoke to a person named Kimberly. She claimed that when she clicked the link it took her to the Arcade homepage and that she would not be able to refund the £1.20.
In summary, Betfair have made an error and put the link to Ali Baba's Treasure instead of Ali Baba, meaning that unsuspecting players end up playing the wrong game
I have checked the Casino Rep list and, correct me if I'm wrong, but it doesn't appear that Betfair has one on here.
Now then, I received a £5 bonus in the Betfair Arcade and the eligible games for wagering are listed at this link:
You do not have permission to view link
Log in or register now.
The game I picked from that list was Ali Baba. But when I clicked this link:
You do not have permission to view link
Log in or register now.
it ended up taking me to a different game called Ali Baba's Treasure, and I made 3 spins at 40p each before noticing the money was being taken from my main balance and not the bonus.
I contacted Live Chat and spoke to a person named Kimberly. She claimed that when she clicked the link it took her to the Arcade homepage and that she would not be able to refund the £1.20.
In summary, Betfair have made an error and put the link to Ali Baba's Treasure instead of Ali Baba, meaning that unsuspecting players end up playing the wrong game