I had a win at Betboo Casino playing "Buffalo King" and their system only credited about 50% of what I won.
It's not a lot of money, but soon after, in the base game, a new 35X win wasn't credited either.
I made the complaint more in order to alert him to a serious problem like this than to get my money back.
Unfortunately, they are getting lost in the bureaucracy of these player support departments, which in their case sucks.
Be alert, my loss was small, something equivalent to just over U$ 20, but it could be a big prize.
Please don't imagine that my intention is to harm them. The fact really happened and I don't think it will be resolved, due to the quality of service so far.
It's not a lot of money, but soon after, in the base game, a new 35X win wasn't credited either.
I made the complaint more in order to alert him to a serious problem like this than to get my money back.
Unfortunately, they are getting lost in the bureaucracy of these player support departments, which in their case sucks.
Be alert, my loss was small, something equivalent to just over U$ 20, but it could be a big prize.
Please don't imagine that my intention is to harm them. The fact really happened and I don't think it will be resolved, due to the quality of service so far.
