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Betat's 1x playthrough deposit policy

Discussion in 'Online Casinos' started by kidgloves, Aug 7, 2014.

    Aug 7, 2014
  1. kidgloves

    kidgloves Experienced Member

    Occupation:
    Teacher
    Location:
    Leicester
    It seems for the first time ever I have fallen fowl of this rule.
    Yesterday, I managed to hit a nice £350 win off my first feature on Jurassic Park, and was only £9 into a £200 deposit.
    Having a good bit of self control, I attempted to withdraw £500 immediately, leaving a small amount to play with.
    Unfortunately the CS told me that I had to play the initial £200 through 1x before I could withdraw.
    Now, I assume this is to counter money laundering, like I've read in the slotty vegas thread, but as a 'normal' player with a history at that site, I'd have thought discretion would be exercised. Is this the normal for every player on every deposit?
    If so, I'm going to have to think twice about using the site as a mainstay, because in my eyes, the whole point of playing at a casino has just been tainted i.e. - you 'could' win big off a few quid and run, but only then to be told to 'stay at the table' and play some more. Even more disappointed because it was cash I was playing with no deposit bonus attached and I thought I was enjoying that freedom as such.
     
    Last edited: Aug 7, 2014
  2. Aug 7, 2014
  3. ProbabilityZero

    ProbabilityZero Senior Member

    Occupation:
    Carer of Dementia sufferers
    Location:
    Onmybutt
    I know I asked 32 red the other day whether there was a 1x play through and they confirmed free to withdraw whenever. Insisting on even a 1x play through negates point of bonus free deposits. However I think players need to be fair to casino and only withdraw before first play through after sensible win to avoid casinos dealing with excessive withdrawals. Otherwise you could get people depositing £100 and withdrawing silly amounts like £101 after couple of spins.
     
  4. Aug 7, 2014
  5. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    The policy itself is acceptable but as the OP stated they should exercise some discretion for regular depositors. That said, even with money laundering omitted from the equation they could charge you a few quid for withdrawal by an e-wallet like Guts does. In any case, support staff need to be flexible. If they don't have the requisite authorization someone higher up the ladder should waive the requirement but possibly ask if the player would pay a few bucks for the withdrawal to cover the casino's costs.
     
  6. Aug 7, 2014
  7. kidgloves

    kidgloves Experienced Member

    Occupation:
    Teacher
    Location:
    Leicester
    I'd be happy to pay a withdrawal fee of a few pounds rather than risk minimising a profit of £300 by having to spin through another £190.
    The point being, these big win quick hits don't happen very often. In a normal casino, I'd be cashed out and at the cage with no problems, and in all likelihood, coming back for more in another session. If the bouncers strong-armed me into playing the slot until they thought I'd risked enough to earn my initial win, then I wouldn't enter the premises again.
     
  8. Aug 7, 2014
  9. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    and what? If i put my own 100$ and win 0.01$, why i can not withdraw? It is my money, if you can not live with that, so just do fee like guts do, and allow me to do anything i want.
    Not about betat, just saying. I am have few withdrawals while ago from betat when i did not wager my deposit 1x. Was paid without any problems, and without any questions. So probably OP just unlucky.
     
  10. Aug 7, 2014
  11. ProbabilityZero

    ProbabilityZero Senior Member

    Occupation:
    Carer of Dementia sufferers
    Location:
    Onmybutt
    Yes I appreciate what you are saying. Perhaps the fairest thing is a small admin fee when less than 1x wagering. I most certainly agree that OP shouldn't have to risk losing a lot of his profit. Best thing for OP to do now is find the lowest variance slot and grind.
     
    1 person likes this.
  12. Aug 7, 2014
  13. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    The idea is to ensure deposits are made with the intent to play. If a player ONLY withdraws before making 1x after making a very significant win, then it should be clear that they had an intent to play, rather than an intent to use the casino as a money transfer service. Leaving some behind to play on is another demonstration that the withdrawal is aimed at responsibly locking in an early hit, rather than a dash for the exit after some token play.

    When a player has played for a while, history should be taken into account to see that on average they do deposit with the intent to play, which can be judged by their overall wagering multiple of the total amount deposited. For a true player, this will be well over 1x. A low figure over a number of deposits could well be a player who intentionally uses the casino as a free money transfer service, but follows the rules to the letter by making just over 1x on every deposit before withdrawing.

    One could always make the rest of the 1x on a low stake on a low variance slot, and probably end up no worse off.
     
  14. Aug 7, 2014
  15. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Last I checked another casino called 5Dimes had this rule as well.
    Like VWM said it's there to protect casinos.

    It's not a very good rule for players though. Essentially turning your deposit into bonus monies with a playthough requirement attached.
     
  16. Aug 7, 2014
  17. kidgloves

    kidgloves Experienced Member

    Occupation:
    Teacher
    Location:
    Leicester

    Yes, but why should I have to? It's the principal here. If this is the kind of road we are going down, then this only serves from my point of view to incline me to deposit in several smaller chunks so I don't have to wager so much if I hit big. This ironically will cost the casino more financially/admin wise as they have multiple deposits to process from payment providers rather than just one.
     
  18. Aug 7, 2014
  19. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    Hi guys,
    Pretty much everyone knows the rationale for the 1X playthrough. And CS have guidelines they're meant to follow. But we aren't inflexible either.
    We always say CS is your first, best line of communication - they're available, knowledgeable and a really good crew. But that doesn't mean you can't escalate the matter to a rep (myself) or Igor. The result may well be the same. But we are just a pm away.
     
    2 people like this.
  20. Aug 7, 2014
  21. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    Just as a follow-up (and bear in mind, I only just caught this thread - you're always best to flag me or pm me so it doesn't slide by unnoticed) :
    I've taken the liberty to look into your acct, and to let you know, you're good to go for a withdraw. :thumbsup:
     
    1 person likes this.
  22. Aug 9, 2014
  23. whodatrec

    whodatrec Banned User - multiple accounts

    Occupation:
    Producer
    Location:
    Norway
    I took a 30% bonus at your site today and im blown away by your total bonkers 80x playtrough on a 30 euros bonus!!! Why? As if it arent hard enough to win as without the bonus....
     
  24. Aug 9, 2014
  25. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    As long as you haven't used the bonus funds, you are free to withdraw. So matter what the playthrough, you don't have to meet it to withdraw your real funds. If you think of it more like a cashback offer with wagering, it might help.

    FTR, I took this bonus today, comes with 25 free spins come Monday.
     
    1 person likes this.
  26. Aug 9, 2014
  27. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    To be fair to BETAT just about every casino these days has the 1xplaythrough of deposits before withdrawing. Maybe they don't all enforce it but its in the terms of most casinos.
     
    1 person likes this.
  28. Aug 9, 2014
  29. Finn

    Finn Senior Member MM

    Occupation:
    Engineer
    Location:
    Finland
    Unlike the bonuses of most casinos, Betat's bonus is risk free. With most bonus systems you can't cash out before completing the wagering without losing your winnings. So at other casinos when you take the bonus, you take the risk that if you hit big early, you will waste a chunk of your winnings to complete the wagering requirements. When you cash out at Betat before completing the wagering, you don't lose your winnings, you just lose the bonus. Because Betat's bonus is risk free in this way, the wagering requirements must be higher, if the wagering was just 35x with this risk free bonus, combined with comps, the casino would effectively give back almost all of it's gambling revenue to the players, which wouldn't be economically sustainable.
     
    3 people like this.
  30. Aug 9, 2014
  31. ProbabilityZero

    ProbabilityZero Senior Member

    Occupation:
    Carer of Dementia sufferers
    Location:
    Onmybutt
    True, but isn't bet365 reload bonus risk free too and I think that's about 40x. It works same way that you can withdraw before touching bonus but I'm unsure if you lose winnings.
     
  32. Aug 10, 2014
  33. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Alot of sites say you will lose winnings but you do not, do not get me wrong as alot of sites you do, Can any1 confirm that betat counts wager b4 you go into bonus or is it calculate as soon as you start playing?

    With the OP I would of thought that a few quid admin charge would of sorted it as a reguler player, But I seen betats been on :)
     
  34. Aug 10, 2014
  35. rshkrn

    rshkrn Senior Member

    Occupation:
    unemployed
    Location:
    Asia
    well I don't see how or why it is a problem for the casinos to allow the players to withdraw the winnings on a deposit without enforcing the 1x playthru first...??

    eg I deposit 100 without a bonus and hit a 300 win within a few spins, I should be allowed to withdraw the 300 won, that way the deposit is going thru the 1x for sure...
     
    1 person likes this.
  36. Aug 10, 2014
  37. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Absolute agree, as long as deposit still sitting there than what's the problem ?
     
  38. Aug 10, 2014
  39. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    Again, everyone (at least, every seasoned gamer, CM member et c) should know the reasoning behind the 1X WR (wagering requirement/play through). If you don't, you are certainly more than welcome to pm me (or scroll through our various threads). Try to remember, certain procedures/policies are in place, to not only protect us, but players as well, and while yes, there's a level of rigidity, there's always room for flexibility. :)
     
    2 people like this.

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