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BetAt Term

Discussion in 'Online Casinos' started by hoff1985, Feb 17, 2016.

    Feb 17, 2016
  1. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Sorry guys, just had a look at BetAt again and one term sounds funny:

    All outstanding User Real Money balances, stemming from Bonuses made Real or other forms of monetary compensations will be capped at maximum monthly withdrawal amount of 10 times total deposited amount at the time of first withdrawal request or €25,000, whichever is lower.

    Does that mean if i deposit and take a 30% bonus as example for a deposit of 100$, my max cashout on that month is 1000$ (=10x100?)

    Or do i get this wrong?

    Thanks
     
    1 person likes this.
  2. Feb 17, 2016
  3. mac72

    mac72 Senior Member

    Occupation:
    gamble
    Location:
    n ireland
    I picked up on that before and asked them to explain it to me:
    If my understanding is correct if you have NEVER made a withdrawal then it is 10times whatever you have deposited capped at 25k.If its not your 1st withdrawal then this rule does not apply
    CAUTION:that is just my understanding of what was explained to me,do not take it as gospel.
    It is so badly worded its unreal,dosen't bother me though anymore as i don't play there due to lack of promos and massive tightening of the withdrawal limits

    Sean: All outstanding User Real Money balances, stemming from Bonuses made Real or other forms of monetary compensations will be capped at maximum monthly withdrawal amount of 10 times total deposited amount at the time of first withdrawal request or €25,000, whichever is lower.
     
  4. Feb 17, 2016
  5. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    if you only deposited 100$ that month then it will be 1000$ max.
    if you deposited 2500$ that month then it will be 25,000$ max

    that's how i understand it. pretty bad if you deposit 50 take a bonus and hit a WL on DOA giving you a max 500$ withdrawal :eek: :mad:
     
  6. Feb 17, 2016
  7. mac72

    mac72 Senior Member

    Occupation:
    gamble
    Location:
    n ireland
    You probably need the rep to clarify it hoff as they were very clear with me that after your 1st withdrawal (NOT the 1st withdrawal of the month , the 1st withdrawal ever) that this term became obsolete.Might be wise to PM them pointing out the thread?
     
  8. Feb 17, 2016
  9. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Ah ok, if it's only about the first withdrawal it doesn't matter to me as well... To be honest i did have quite a few withdrawals there, and all were paid without any hassle, but just stumbled over this term today and didn't know what to think about it :)
     
  10. Feb 17, 2016
  11. mac72

    mac72 Senior Member

    Occupation:
    gamble
    Location:
    n ireland
    As i said CAUTION as because its so ambiguous it could be interpreted in many ways.Its a badly written term and even if it is the way i believe it is, for anyone who had a good run at the start and had a big 1st withdrawal from small deposits they could feel pretty miffed.
     
  12. Feb 17, 2016
  13. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    I'll forward it to the Rep just to be sure.
     
    1 person likes this.
  14. Feb 17, 2016
  15. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Well I would read that as the TOTAL deposited since you first signed-up, not for a particular month or specific promotion...
    (And yes, only your very first withdrawal).

    Definitely ambiguous and in need of clarification.

    KK
     
    1 person likes this.
  16. Feb 17, 2016
  17. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    I already wrote a message to the BetAt Rep and informed him about this thread. Let's see
     
  18. Feb 18, 2016
  19. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    no answer yet... BetAt is the correct rep right?
     
  20. Feb 18, 2016
  21. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    CM_BETAT

    His name is Karl :)
     
  22. Feb 18, 2016
  23. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Thanks, sent it now to the correct Rep :)
     
    1 person likes this.
  24. Feb 18, 2016
  25. CM_BETAT

    CM_BETAT I-Gaming Industry Representative

    Occupation:
    Head of Casino
    Location:
    Malta
    Hi all,

    Just caught onto this..

    This is a deterrent for high risk hit & run collusive bonus players using the welcome pack. You know, the type of group that sign up through 10 accounts and play DOA at max bet simultaneously, surfing the fringe of the terms and conditions to maximize the chance of large cashout on the bonus funds. Unfortunately these type of players require us to set up an element of protection by having such terms in place.

    As much of a deterrent it is, we have never enforced it in the 6 years we have been operating. Also, it is impossible for any frequent depositor to fall foul of it as it only applies to first WD.

    Hope this answers your question..

    Karl
     
    5 people like this.
  26. Feb 18, 2016
  27. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland

    Thanks for super quick answer Karl!,
     
    1 person likes this.

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