Got an email from them:
I sincerely apologize for the inconvenience caused by the prolonged maintenance on the site. Our technical team is currently working to have the maintenance process complete as soon as possible.
I will personally follow up with you once the maintenance is over and access to your account is resumed.
Thank you for your patience with us.
Betat Casino Support team
And the best thing, Fleur, I started playing last night around 22:30, ended at 01:30 and won €1700 after an epic win of €1200 with a €4 free spin round on Jungle Spirit (the elephants 12 free spins) at Betat.That's nice. I didn't get any such emails though despite supposedly being a VIP. Anyway,,, All's well that ends well (c)
Hi, sorry - the day was so mad, I forgot to update the thread. We went back online around 8pm. I'll have some goodies in store come Monday for active players as a token of apology for the Friday mishap.