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Betat is having card issues

Discussion in 'Online Casinos' started by Captain Chaos, Mar 6, 2015.

    Mar 6, 2015
  1. Captain Chaos

    Captain Chaos Senior Member webby

    Occupation:
    Train Guard
    Location:
    United Kingdom
    Cards are apparently not working at Betat ATM. Was going to play this afternoon there but I guess I shall just have to wait and see when the issue is fixed. I don't have an ewallet so that option is out for me! Oh well. Probably saved my money anyway! For now at least!

    Hopefully the reps can tell us a bit more? Any ideas when it could be fixed by guys?
     
  2. Mar 6, 2015
  3. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Was checking there sites and a few others last night and into early hours today and say this notice about card payment problems. Seems like it is still not fixed what ever it is.
     
  4. Mar 6, 2015
  5. Captain Chaos

    Captain Chaos Senior Member webby

    Occupation:
    Train Guard
    Location:
    United Kingdom
    Oh dear. So it's not just Betat then? Obviously not an easy fix then whatever it is if it's been going on since last night.
     
  6. Mar 6, 2015
  7. CM_BETAT

    CM_BETAT I-Gaming Industry Representative

    Occupation:
    Head of Casino
    Location:
    Malta
    Hi all,

    We are working with our suppliers to get to the bottom of the issue, which is only effecting a handful of players.

    Should you encounter any problems when using your credit card, a quick chat with CS will most likely solve the problem and you'll be good to go. :thumbsup:

    Apologies for any inconvenience..

    Thanks,
    Karl
     
    1 person likes this.
  8. Mar 6, 2015
  9. kidgloves

    kidgloves Experienced Member

    Occupation:
    Teacher
    Location:
    Leicester
    I've had problems with my card for a month now - the same payment method works fine everywhere else. Twice it's been escalated to try and find a resolution but nobody has ever got back to me.
    Quite happy playing elsewhere now.
     
  10. Mar 6, 2015
  11. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    Hi kidgloves. I'm sorry you're having issues with depositing. I've responded to both the pms you've sent and escalated it twice. Unfortunately, I haven't any new answers for you as it appears to be an issue on the processor's end. You are of course, welcome to use any other additional payment methods. Again, sorry for your difficulties.
     

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