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BETAT and Slotty

Discussion in 'Online Casinos' started by citizenx, Jun 2, 2015.

    Jun 2, 2015
  1. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK
    Over the last week or so i've revived quite a few email from you promoting newly released games. Considering I've deposited at both casinos recently and quite a lot at Slotty, I'm pretty insulted to find not one offer of some introductory free spins.

    No offence chaps but "we've launched some games others have had for ages - woohoo " isn't really gonna do much good.

    Loads of casinos offer wager free spins even for low depositing customers on the launch of a new game.

    Starting to look a little old hat I'm afraid.
     
  2. Jun 2, 2015
  3. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    I also noticed that. Just today i got anothe rone from betat anouncing "forsaken kigdom" wow...

    In the past they used to send out deposit match offers or fs offers. For some time now getting these "we launched a new game" emails, pretty useless if you ask me, no offense here. But what up betat, you did that way better?;)
     
  4. Jun 2, 2015
  5. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK

    Having given it a go, I'm more inclined to call it the Godforsaken Kingdom.

    The reason I find it insulting is that casinos where you may deposit £10/£20 once in a blue moon will throw these at you with no wagering quite regularly. Yet Slotty, which I play much more than BETAT has had many hundreds from me recently and never give them out beyond those linked to a deposit or the derisory amount you get on a Fri AND they have substantial wagering attached.

    It says to me, we don't like giving out free spins even if you're unlikely to be able to make a withdrawal from them.

    Looking at Guts and Betspin in particular they need to take a long hard look at their offers and wagering rules.
     
  6. Jun 2, 2015
  7. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    I noticed a trend this year with both the casinos mentioned in that 1) When a new game was released 'across the board' they didn't have it! 2) If they did get a 'new' game it was 2-3 months after all the other casinos had got it and therefore no longer new!

    I visited BetAt live chat just to politely inquire why this was (Eg: Why has Guts, Next, Luck etc got Steam Tower and you guys have not?)

    The reply was somewhat a load of rubbish but I did not argue just thanked and left.

    I was told they do have the games but do not 'release' them until they have tested them their end (months to do this ???) and then they allow us to play. (Mg / Netent etc have their own 'testers' surely?)

    I dunno why they are so out dated / behind and cannot release when all the other sites do.

    I have a genuine theory based on past experiences but not 100% so will keep it out of this post but pretty confident it is £££ related.

    In closing I find for such an 'amazing casino' as rated here they get away with an awful lot of 'rubbish!'
     
    2 people like this.
  8. Jun 2, 2015
  9. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Must to admit I am glad I do not receive there junk no more, Other sites do this including 32red, But most of others give you free spins, Red bet, Unibet just to name a few give you a few spins at least & as others of pointed out I rarely deposit at them,

    But its a bit of a cheek to send out new games with no offers or spins when the games are not new and have been out for a while, Maybe that it cost more when first released?

    Thats not the point it comes down to marketing, Its an excuse to send out an email to remind you of the site's, If I am wrong than some one please in-lighting me,
     
  10. Jun 2, 2015
  11. zach2193

    zach2193 Dormant account

    Occupation:
    student
    Location:
    cornwall
    To be fair though, Betat are running a double your money up to 100 promotion at the minute though of which i banked a few hundred off so least there offering something Slotty are the worst, if you arent wining you never get much in the way of bonuses.
     
  12. Jun 2, 2015
  13. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    I got the email too. I read it and was like...thats it? They must have forgot to put the other stuff in it (bonus or free spins or something). I didnt care much either way I just thought hmmm odd email.
     
    1 person likes this.
  14. Jun 2, 2015
  15. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Nope you're spot on!
     
    1 person likes this.
  16. Jun 2, 2015
  17. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    Games

    The games are slow/impossible to publish and has very little to do with money. We currently use a proprietary platform built by a third party and their service to us is just not up to par. You will notice that NetEnt games do not release on time, while Microgaming ones do.

    We are working on the new games and a new platform. I'll speak to the team about announcing new games that are past their larch deadline as that is moot.

    Thanks
     
  18. Jun 2, 2015
  19. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    I'll take a look at Slotty reward scheme. Each Tuesday and Friday the compounded wagering rewards are given with 1x turnover.
     
  20. Jun 2, 2015
  21. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants

    Thats what happens when messing with 3rd partys, I know sometimes it does have to happen but late release games or some sites Shit payment processors for others, Every thing relays on somebody else,

    I am no way saying that its just your sites but at the end of the day its us players that get hit, Let it be slow pay, late games, Error codes, Lag, Money disappearing during game play, Its all to do with somebody else? Which is most likely so my question is why stand for it?

    Nothing but trouble across sites in recent times, Guts has done the best and left shitty EM, Yes a couple of moans so far but its only day 1 and only going to benefit players in the long run,

    You do not ring up the phone company when internets down & hear them say we are sorry we are relying on another company to fix, Passing the buck on, It maybe true but its down to who you with that should be to blame or sort you out,

    If its not good enought than change it
     
    3 people like this.
  22. Jun 2, 2015
  23. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    geez you're on a roll today matey lol

    Spot on again tho, not just casinos but in general too easy to 'pass the buck'

    How about taking a bit of responsibility!
     
    2 people like this.
  24. Jun 2, 2015
  25. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I no sorry, Just letting my steam off, Still coming out my ears, Its that we as players are getting the back end of the stick,

    Every one blames other people, In my book thats not right, I would not ask you to lend me a few quid and say sorry mate canot pay you back as my other mate not paid me, Lol Im always the nob lending people money and nether getting it back :)
     
    2 people like this.
  26. Jun 2, 2015
  27. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    No need to apologise buddy, I'm in your corner as always :)

    With you on the money thing too, hate 'struggling' to get my OWN money back if I've helped someone out, then when I need the favour returning everyone's suddenly either skint, gone into hiding and for some reason don't hear their mobiles ringing :rolleyes:
     
    1 person likes this.
  28. Jun 2, 2015
  29. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Yep no need for it, If not pay back than do not ask, Thy dig there own grave
     
    1 person likes this.
  30. Jun 2, 2015
  31. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK

    Thank you.

    Now it is entirely fair you mention this as I didn't and should have. My apologies. This is a good scheme and something you rightly should get credit for.

    My issue is twofold and relates to free spins though.

    1. Sending out multiple emails in a short period without offering anything as an incentive doesn't work for me.

    2. I feel the wagering requirement is too much on these. When compared with what others offer as part of their overall package with zero wagering then it starts to seem uncompetitive and doesn't incetivise deposits.

    I take the bonus code when I deposit at Slotty but don't expect a return on the freed spins. Even though I rarely get one at zero wager, the probability is greater and therefore makes me more likely to deposit there first.

    Hope that helps.
     
    1 person likes this.
  32. Jun 2, 2015
  33. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    It really has nothing to do with "passing the buck" - it's merely and explanation why and a note that we are aware and working on it. Thankfully for you, there is so much competition out there that there is a right fit for every type of player.

    As for us, yes, at the moment we cannot deploy new games fast enough - we are working on a long term solution to ensure that is not a problem. THat is a process, especially ensuring all goes smoothly when it does happen. That's about the jist of it.
     
  34. Jun 15, 2015
  35. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK
    Just a quick note to say that Slotty is now offering up to 100 FS on its deposit offer.

    Good effort guys.
     
    1 person likes this.
  36. Jun 15, 2015
  37. Casino2014man

    Casino2014man Non-Gambler

    Occupation:
    Noneya
    Location:
    United Kingdom
    I like the betat rep, always very straight and to the point :) I find it quite refreshing
     
  38. Jun 15, 2015
  39. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    yep true but you have to deposit $€£150 or more to get thos 100 fs on Steamtower or Starburst :)
     

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