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Bet Royal Cashout Problems

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Thremp, Jun 23, 2006.

    Jun 23, 2006
  1. Thremp

    Thremp Dormant account

    Occupation:
    Student
    Location:
    AL
    I've been awaiting a cashout from Bet Royal for around a month for over 2k. What has happened since then is I was told by "Sean" that Neteller has not processed around 400k in deposits there so Bet Royal isn't able to pay anyone else yet.

    So don't expect to get paid from Bet Royal anytime soon. I'll let everyone know when they pay me so other people will be able to deposit and be able to get paid also.
     
    1 person likes this.
  2. Jun 24, 2006
  3. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Sorry to hear that my friend

    But is your fault 100%.

    I would like to know what made you open an account with them.

    What do you look in a casino in order to join them??

    Its amazing, people should be educated on how to spot honest operations.

    My advise to you: Flush it down the toilet.. forget you ever played there and if you like their software try some other playtech guys listed in the Meister's accredited casinos.

    My personal fav's:

    Sun Palace
    Casino King
    ****** You must register/login in order to see the link. is a new one.. I don't know if they are honest but their site and look is AWESOME.

    Good luck with Bet Royal, you will need it
     
    2 people like this.
  4. Jun 24, 2006
  5. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Rubbish

    That's a load of C***. They are probably broke and are making this up. Deposits from Neteller are instant, and only get credited to the casino when Neteller provide the transaction reference. If YOUR deposit went OK, this would further indicate this as being an excuse. Neteller might be able to look at this if you have that excuse in writing, as this could be libel directed at Neteller, as it indicates they are not creditworthy and owe this group some 400K. See if you can "trick" Sean into putting that in an E-mail.
     
  6. Jun 24, 2006
  7. Thremp

    Thremp Dormant account

    Occupation:
    Student
    Location:
    AL
    Why aren't they only the rougue list for other reason here or anywhere else for that matter? People calling me to harass me and say "Hey man we're gonna get you" doesn't really bother me. Not giving me my money is totally different and irks me to no end.
     
  8. Jun 25, 2006
  9. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    I've never heard of an instance where they've outright not paid. They just slow play big time. Be persistent, you'll get your money.
     
  10. Jun 25, 2006
  11. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    At least they don't want to kill you.
     
  12. Jun 25, 2006
  13. Webzcas

    Webzcas Winter is Coming!

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Luckily I happen to know very well the Overall Poker Manager of the IPN who oversees the Poker Tourneys etc that are run on the IPN Network. I will direct him to this thread. He may require more information - I will be happy to put Bryan in touch with him and any and all info on your account with Bet Royal you can provide to Bryan.

    I am pretty confident you will get your money as a result.
     
  14. Jun 26, 2006
  15. Annorax

    Annorax Dormant account

    Occupation:
    Poker
    Location:
    Iowa
    Try requesting the cashout via Western Union, in chunks of 800-1k. When I played poker there, I got my cashout via Western Union in less than one day. Beware, they have some rules for this that can make you wait a day or two (most notably the time of day that you call to request it), so check first and be sure you do it correctly.

    I'd never play there again, their CS people are retarded... and because they banned me for no reason after I cashed out.
     
  16. Jun 26, 2006
  17. luminouscarl

    luminouscarl Dormant account

    Occupation:
    http://carlhutton.eponym.com/
    Location:
    USA
    I Worked There - Don't Hold Your Breath

    Betroyal is one of the newer casinos run by a company that operates fraudulantly. I worked for the group and have written a detailed account of my experiences. Read the story here You must register/login in order to see the link. :eek:
    My advice is to chalk this up to experience. If you are persistant, continue to say that you are waiting to redeposit you have a slim chance of getting paid.
     
  18. Jun 26, 2006
  19. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Carl

    JAJAJA

    Everytime you have the chance, you post the link to your story ...

    Something really traumatizing must have happened to you with them.

    We all know they work in the most awful way possible.

    However, my advise will be to stop doing that ... for me it seems that you have given your point several times.
     
  20. Jun 27, 2006
  21. nektar4d

    nektar4d Dormant account

    Occupation:
    sales
    Location:
    European Union
    Before u deposit at another playtech check the thread:
    http://www.casinomeister.com/forums...htmare-list.html?highlight=nightmare playtech

    About XXL Club, I understand its a russian-based casino. Time will show their credibility but I must mention that I received recently my first withdraw from them. I do enjoy trying new playtechs, there are so many new again!
     
  22. Oct 17, 2006
  23. mafaldina

    mafaldina Dormant account

    Occupation:
    Gambler
    Location:
    India
    Slow cashouts

    Betroyal usually paid me very slowly ($2000/ a month), but now I am waiting for a withdrawal which is almost 2 months old. The support told me continously lies about the date. Later they ignored my emails. Nowadays I started to contact them on the phone and in the live chat. No success until this time. I wrote to Playtech about this problem. What else can I do, any suggestion?
     
  24. Oct 25, 2006
  25. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    I got a feeling Playtech doesnt give a rat's ass. Besides betroyal is RTG now. Go figure.
     
  26. Oct 25, 2006
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Please check the PAB section - it should be up today or tomorrow. When it comes back up, PAB and I'll have them look into this.
     
  28. Oct 25, 2006
  29. nektar4d

    nektar4d Dormant account

    Occupation:
    sales
    Location:
    European Union
    its playtech

    You must register/login in order to see the link.
    (This link is not an advertisement, I dont like this casino)
    its clearly playtech, u must have been confused with other casino.
     
  30. Oct 25, 2006
  31. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    They havent updated there site yet..
    But its def. RTG, open up the download...
     
  32. Oct 25, 2006
  33. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    Very interesting ... this may explain why I haven't been able to play anything with them lately.

    I have their Playtech version downloaded and can login, but none of the games will work for me. However, I've just downloaded the RTG software that's available through the website and it doesn't recognize my username.

    What a cock-up ... better not mess with my pending withdrawal. :mad:
     
  34. Oct 26, 2006
  35. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    You have to get CS to activate your account, then you can log in. They still have a ton of bugs.
    Macgyver, if you dont mind telling, how long on the withdrawal for you? And did the WD show up in the RTG software?
     
    Last edited: Oct 26, 2006
    1 person likes this.
  36. Oct 26, 2006
  37. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    Thanks Pocketdiggers77, I found that out when I talked to them recently. They were able to activate the account in the RTG platform, so I started playing my comp points on that platform.

    It's been roughly 8-9 business days since the withdrawal. I was told that it would take 7-10 business days to get it approved and then 24-48 hours for it to show in my NETeller. When I got the account activated in RTG, the "guy" said that it may take a little longer because they're focused on the transition to RTG.

    I can be a persistent SOB, so I'll be talking to them again in the next few days. Lastly, I can't view my account history yet in the RTG platform ... yet another bug, like you said.
     
    1 person likes this.
  38. Oct 26, 2006
  39. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    Well Good Luck to your my friend. I think you might have a bumpy road ahead of you as they will drag the casino software switch over is affecting accounting issue out for as long as possible. Let us know if and when you get it. So the line opens at :

    MacGyver getting his money in 15 days or less +500
    16-30 days +200
    31 to 60 days -150
    61 to 120 +100
    121 to never +200
     

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