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Bitch and Moan Bet on Brazil

Discussion in 'Sportsbook Complaints' started by pmhcfc, May 29, 2017.

    May 29, 2017
  1. pmhcfc

    pmhcfc Experienced Member

    Occupation:
    Not working
    Location:
    UK
    Can't seem to get even the simple things right....It worries me greatly when Sportsbook companies start making this sort of error :(

    We watched the game so I know how it was won for God's sake! Huddersfield won on penalties but not according to Alan Brazil

    Bet on Brazil: 00000betonb.jpg,May 29, 2017
     
  2. May 29, 2017
  3. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    A very dodgy site this... when I logged in a few week back there was a football match in the 70th minute and the score was showing 0-0. One of the teams was 50-1, so I put a £5 bet on. Little did I now the score was actually 3-0 against at that point.

    Clearly there is a software issue, but an e-mail to support was unanswered.
     
  4. May 29, 2017
  5. pmhcfc

    pmhcfc Experienced Member

    Occupation:
    Not working
    Location:
    UK
    Yes, Ive noticed that you have to actually refresh the page to update scores as well as two or three other 'blips' that seem to be present.

    I now worry for the two withdrawals I have pending....watch this space.
     
  6. May 30, 2017
  7. pmhcfc

    pmhcfc Experienced Member

    Occupation:
    Not working
    Location:
    UK
    Well..almost laughable

    A very long Email was sent re above issue with this concern and that concern etc etc....All I got back was a two-line reply saying 'Oh we had a technical issue on that market. All fixed now and you're paid up"

    Ok, fair enough, the bet's been paid but you would have thought you would receive a little bit more of a sorry and an explanation re all the points that were raised....diddly squat....Ah well...live and learn- Once I've received my withdrawals, I'll just close my account.

    Best to avoid the place if this is how you're treated.
     
  8. May 30, 2017
  9. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Least you got a reply :p

    In regards to withdrawals, they are fussy with documents for first cashout so if you haven't already sent them in, might be an idea to speed things up.

    I certainly wouldn't trust them with some of the bigger sports bets I do, but the casino seems alright in my experience.
     

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