Hello everyone!
I met these guys in Amsterdam and they seem to have their act together. They've been active in the forum for a while and are willing to give it a shot. So please welcome Bet-At.eu.
Powered by MGS and Sheriff gaming, they are a relatively new brand. You can sign up here and take them for a spin:
https://www.casinomeister.com/static/goto.php?c=betateu
If you have any issues or feedback, please post here and contact their casino rep, Igor:
https://www.casinomeister.com/forums/members/
Thanks Bryan
We are looking forward to the grilling and really appreciate the opportunity
We will be monitoring the thread regularly for feedback.
Just a small note to players on important titbits relevant to playing on
www.bet-at.eu:
Banking: Withdrawals cannot be reversed automatically. Flushing of funds is done almost instantly, up to a maximum of 4 hours. Reversal is possible via contacting CS and only before the funds are flushed to the processor. All usual payment methods are accepted.
On that note, its important to mention KYC protocols: we use third party ID checkers so photo ID's are only accepted form of ID. We strongly encourage and reward early KYC, you will get a message from us at your first deposit asking for docs and we award bonuses for customers that don't mind sending those in. Reason being is that we do try to respect ASAP cash-outs however we do not cash out players without having docs in hand, which slows the withdrawals process down in cases where the customer isn't KYC'd.
Bonuses: Bonus funds do not lock real money, bets and winnings of real monies are calculated separately so if you happen to find a bonus in your account as a daily cash-back it would not lock your money in, it's just a loyalty reward. As I mentioned, real money bets are free-for-all however, once bonus funds are being utilised, those (bonus) bets do carry their own bonus conditions so please read them beforehand. We do consider some types of play when using bonus funds advantage play so we have 4 basic rules outline what not to do with bonus funds which may cause annulling of the bonus balance. If a case happens where a bonus is invalidated deposit amounts are returned to players though.
You will never see us use terms such as "in the spirit of the bonus" or "at our discretion" - the bonus rules are clear and transparent, meaning that if we do something (stupid) that ends in positive EV promotion, we'll own up to it, although we learned not to do that so I wouldn't expect it to happen
Sign-up and first deposit bonuses do carry "max bet" parameters to ward off colluders and advantage play so please keep an eye out for those. That said, if you do not find an acquisition bonus that suits your requirements, we are able to instantly cater for tailored requests. Speak to the agents on chat and they'll facilitate any reasonable request.
Promotions / Loyalty / etc: We created an automated promotional system, meaning all our promotions are pre-defined. Opting into a promo does not mean you need to wait until its end to reap the rewards, we show the progress of any active promotion and bonus in-game so you can see how much you have wagered, how much is left to wager and % progress toward cashing out the bonus funds. We feel that is quite a nifty feature for our customers.
One important note is the RTP% bar in your account. Take a snap shot of those when having a particularly bad run or just come on chat. We aim to keep the player RTP% in a healthy bracket for most game sessions as long as they don't bet 50% of the bankroll per hand
If you ask for a free chip we very rarely say no.
Finally, for MGS lovers of ThunderstruckII, Immortal Romance and other "Achievement Games" we are the first to work with MGS to reward players for achieving in-game rewards. So far i know some of you msut have filled up half those paytalbes gold without much happening - now you can cash-out your efforts. Achievements section is a new promotional element we are working on so we will be rewarding cash rewards for played game combinations, game volumes etc.
... That's a really quick round up of things I'd like to point out. I'd really like to thank Bryan and the CAG team for giving us the opportunity to voice our product. I hope I covered most important bits and I'm looking forward to hearing the feedback
I'm available for any and all questions and wouldn't mind a bit (or a lot) of scrutiny at all
We'll be setting up a little welcome pack for the CM members to make the baptism process easier and more fun.
Thank you all - I hope we did our job right by you.
Igor