gcrown said:
Hi whats the best comps you have recieved from play? And what casino has been doing this for you would love to here some personal experiences and maybe more casinos will start to treat the good vip players better for the action? Birthday Presents? Christmas Presents? Kickbacks on Play? Did the casino just comp you ok at the beginning then a year later did the comps get worse and did they forget about you? Lets hear it!
I can only say from my own experience that the longer I've been playing at
32Red, the happier I am with them. Christmas presents, free chips, comps, yes, but that's not the most important thing. Absolutely the most important thing is that you can communicate with them on a personal level, really talk to them, tell them what you want, and they'll tell you what they can do for you. Without going into detail, I'll just say that I've provided the CS with some challenging requests (within reason), and 32Red really deliver. I'm not even that much of a high roller mind you. I've played at 30+ casinos, but 32Red is pretty damn amazing when it comes to customer service and reliability. To the extent that it's very rare for me to play at other casinos. I just think it adds to the enjoyment of gambling when you are absolutely certain that the games are fair and that the casino will honor their end of the deal. I only play at other casinos when I see a bonus offer I can't resist
I've been looking at some RTG casinos lately, for variety's sake. Out of the RTG casinos I've contacted, I was impressed with Bodog customer service when I made some inquiries. Inetbet also made a good first impression, and their bonuses are quite attractive, so my RTG casino is probably going to be one of these.
Cheers,
SM