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WARNING Best Casino denying withdrawals, non-responsive

Discussion in 'Casinomeister Warnings' started by maxd, Nov 9, 2011.

    Nov 9, 2011
  1. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    A player came to us after the casino had denied a €1800 withdrawal claiming "we need to verify your credit card with the bank before we do any payouts". They then returned the player's deposits, locked the account and refused to provide further information or respond to the player's attempts to communicate.

    We received the PAB, forwarded the details to the casino, and heard nothing back even after several attempts.

    Warning: Best Casino (bestcasino.com, BestGames Holdings Ltd) is using "verification" excuses to block withdrawals and are confiscating player winnings without explanation. They do not respond to player inquiries nor our attempts to raise the issue on the player's behalf. Players are advised to avoid Best Casino.
     
    9 people like this.

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