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Bencuri VS Rilato casino

Discussion in 'Casino Complaints - Bonus Issues' started by Bencuri, Dec 15, 2009.

    Dec 15, 2009
  1. Bencuri

    Bencuri Experienced Member PABnononaccred

    Occupation:
    student
    Location:
    Hungary
    I have received 10 no deposit bonus at Rialto. I completed the WR for this bonus, ended up with 143 USD balance, and I still cannot cash out. They require me to deposit and wager more. It is not a real no deposit bonus!!!

    Thank you for contacting online support. One of our support operators will contact you as soon as possible.
    Jamie 21:07:59
    I am so sorry for the delay, my computer froze
    Jamie 21:08:02
    how may I help you
    Bencuri 21:08:51
    I have received a no deposit welcome bonus on sign-up. I completed the wagerint requirements, and I have enough money to cash out the max allowed amount of 100 USD.
    Bencuri 21:09:02
    How can I withdraw this amount?
    Jamie 21:09:17
    in order to make a withdrawal, a deposit needs to be made at the casino and the wagering met on the deposit and welcome bonus
    Bencuri 21:09:46
    Hey, but nothing like this is mentioned in your terms.
    Bencuri 21:09:57
    I don't want to play more just claim my winnings.
    Jamie 21:11:07
    a deposit will need to be made and wagered before the winnings from the free bonus may be withdrawn
    Bencuri 21:11:20
    it is not included in your terms
    Bencuri 21:11:40
    no rule like this is mentioned in your terms and conditions
    Jamie 21:11:51
    one sec
    Bencuri 21:12:46
    This is cheating I think.
    Bencuri 21:13:05
    I will warn others in the forums that this bonus is not a real no deposit bonus.
    Bencuri 21:14:42
    Moreover nothing like this is included in your terms.
    Bencuri 21:15:09
    I am ready to deposit for verification purposes, but only if you block my deposit bonus and I can cash out right away after depositing.
    Jamie 21:15:38
    the deposit will still need to be wagered five times



    So this bonus is just something like a match bonus. It is cheating!!!! Beware with this casino.
     
    Last edited: Dec 15, 2009
  2. Dec 15, 2009
  3. vegetagirl2008

    vegetagirl2008 Mafia Wars Level 472

    Occupation:
    No Job Here..
    Location:
    Brooklyn, New York, United States
    Its seems alot of casinos are following suit. Don't be surprised that Rival that I know of has this policy. I been asking myself the same question. There is no such thing as a ND bonus unless you make a deposit. It seems the casino does not want to lose any money.
     
  4. Dec 15, 2009
  5. Bencuri

    Bencuri Experienced Member PABnononaccred

    Occupation:
    student
    Location:
    Hungary
    There is no deposit money, but this is definately not that what Rialto offers, and along with it all the Top Game casinos. William Hill gives real no deposit. Also Expekt casino. They had 10 free for new players promo recently. I could cash out before completing the WR requirements. They still have that bonus system that All Jackpots has. God bless them for that. I call those no deposit bonuses. This Top Game crap is not that. It will be useless for them to wait I deposit any cent. The minimum deposit amount is 25, for neteller 50. I won't pull my money down in their latrine. :p

     
  6. Dec 15, 2009
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    @Bencuri: I've noticed that you frequently use our message boards to attack and deride any casino that displeases you. Please re-read our Forum Rules, noting in particular the following:
    In this specific case I'm going to change the thread title to closer reflect the true nature of its contents.
     
    Last edited: Dec 15, 2009
  8. Dec 15, 2009
  9. Bencuri

    Bencuri Experienced Member PABnononaccred

    Occupation:
    student
    Location:
    Hungary
    No problem max, this title is also acceptable for me :thumbsup:

     

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