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Bellrock - Carmen Media

Discussion in 'Casino Spam Complaints' started by cozyrules, Sep 8, 2010.

    Sep 8, 2010
  1. cozyrules

    cozyrules Dormant account

    Occupation:
    Torrent king
    Location:
    Melbourne Australia
    Spam never stops. How can this company be accrediated? Day after day after day, phone call after phone call, email after email the spam continues.

    But lets go one better, lets try and contact the MOTHER of riverbell, bellrock.

    CARMEN MEDIA.
    Email UsBusiness Development This email is not visible to you.
    Careers This email is not visible to you.
    General Information This email is not visible to you.
    Press Office This email is not visible to you.

    BOUNCE BOUNCE BOUNCE.

    MR MEISTER, i know you enjoy your kickbacks from this company, how do they stay accrediated when their business information is not kept up to date and a comany is not contactable.

    casinos are doing this more and more and dont care about the law and will keep spamming us knowing they may, just may get a slap over the hand. And going by the amount of spam complaints here, Meisters kickbacks are more important than accrediated casino companies following the law.
     
  2. Sep 8, 2010
  3. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona
    Don't know why you would blame a casino's stupidity and relentess spamming on the "Meister", it's not like he's their marketer.

    Have you tried unsubscribing, blocking, deleting or whatever, to cut it down? I think the way the gaming economy is, they will push their spamming to the extreme, just shouts desperation to me and makes them look bad.

    I am probably a member of nearly every casino out there, not a player of them, but I rarely get spammed, that includes Bellrock. I have taken the time, off and on and just unsubscribed and blocked what annoyed me. Now I get some spam occasionally but not enough to ruffle my fur.

    You should just contact a rep and tell them so.

    If I owned a dog and it went to the neighbors yard and pee'd on his front door everyday, that would be my fault and responsibility. But if it was another neighbors dog doing the same, does this make me responsible for the dog pee on the other neighbors door, just because I know the dog? All I could do is give the owner of the dog a warning.
     
    4 people like this.
  4. Sep 9, 2010
  5. cozyrules

    cozyrules Dormant account

    Occupation:
    Torrent king
    Location:
    Melbourne Australia
    unsubcribe doesnt work, online chat doesnt work. their emails above bounce back. ringing them didnt help. They are either all lazy or too stupid that they cant remove one email address.
     
  6. Sep 9, 2010
  7. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Quote: MR MEISTER, i know you enjoy your kickbacks from this company...Unquote.

    WTF? Care to substantiate that accusation?
     
    3 people like this.
  8. Sep 9, 2010
  9. Webzcas

    Webzcas Winter is Coming! Staff Member

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    If you had read the many posts on this forum and indeed the content of the website prior to signing up here, you would have realised very quickly that Casinomeister has helped out countless number of players over the past 12 years.

    You did the right thing signing up here to request help. However your opening post is a direct attack on Casinomeister and this site. Not exactly the best way to go about asking for help. Especially when you accuse this site of being in the pocket of a particular casino.

    If you knew anything about this site, you would realise very quickly that your groundless accusation could not be further from the truth.

    Now moving forward, if you want assistance in stopping the Bellerock/Carmen Media Group from sending you unsolicited mails, there is a rep who is a member of the forum here, who can assist you. I'll send him a PM directing him to this thread.
     
  10. Sep 9, 2010
  11. steveh35

    steveh35 Senior Member

    Occupation:
    ..
    Location:
    doncaster
    I think maybe you are being slightly unfair on the initial poster they obviously have an issue with a casino and quite rightly question why you accredit them.

    If someone has a bad experience or gets lots of spam (i do and clicking the unsubscribe button only alerts them that it wa successfully delivered so they can send more) then to see them promoted is annoying.

    I have to admit when I first joined here I wondered if it was sponsored by 32Red because its everywhere you look but after reading threads I now know this isn't the case the initial poster shouyld be allowed to question why you think Carmen Media are a casino you wish to accredit and surely Casinomeister and its moderators and reps can use the forum to justify it and put the cozyrules mind at ease.
     
  12. Sep 9, 2010
  13. Webzcas

    Webzcas Winter is Coming! Staff Member

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Hi Steve,

    The opening post made by Cozyrules and indeed his first ever post made on the forum stated the following:

    To me that came across regardless how it was intended as accusing this site of performing special favours to those casinos which are accredited. Hence the tone of my response.

    Bryan operates a strict criteria for all the casinos which are deemed accredited of which this can be viewed here:

    http://www.casinomeister.com/accredited_casinos.php

    Of which the following is included:

    Now no doubt the OP is on the end of spam from the Belle Rock / Carmen Media Group or one of their affiliates and I have no reason to disbelieve this is the case. Cozyrules bringing the issue up on the forum here was the right thing to do.

    But making allegations that Bryan and his site Casinomeister condone it, is completely wrong and off base.

    Regardless I have sent a PM to a casino rep for this group and hopefully this issue can be resolved. :)
     
    2 people like this.
  14. Sep 9, 2010
  15. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Questioning why a given casino is Accredited is a lot different than saying "i know you enjoy your kickbacks from this company". The former is a reasonable question, under the circumstances, but the latter is an unfounded accusation of corruption and duplicity.

    If the OP has a question about a given casino then let him ask it. If on the other hand he is here to claim he "knows" that Casinomeister routinely takes kickbacks then he better provide the proof of those accusations or he runs the serious risk of being tossed out on his ear for being a troll (see the Forum Rules):
    Being upset is no excuse for unreasonable, unfounded and destructive accusations.
     
    3 people like this.
  16. Sep 9, 2010
  17. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Doesn't sound like a first post to me. Sounds like a blast from the past :cool:
     
  18. Sep 9, 2010
  19. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona

    Hey, I understand some casinos are difficult to bunt into outer space forever, but the best approach if all else fails, is to come here and ask for help. Point out that said accredited casino is spamming you and you need help making it stop.

    There has been several threads I have observed, where members here have complained of the same thing, not accusing so and so of being in their pocket, but having the key people here take care of it.

    Complaining is a good thing in the aspect that it brings a problem to the attention of Bryan and the Moderators, otherwise how would they know. But you have to keep your frustration in check and see what they can do for you.
     
  20. Sep 10, 2010
  21. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    The poster's accusation was, in my view, unnecessarily provocative and downright rude. Certainly counter productive and distracting.

    I'm as much against spamming as most here, but I think that individual cases have to be put into perspective. Take the present complaint for example.

    Carmen Media is a large company that has been in the business for many years. The way in which industry marketing works means that just about any old Joe with a computer can become an affiliate marketer trying [for reward] to generate new players for the online casinos.

    Whilst there are many affiliates who progress and become successful, ethical and professional affiliate marketers, there are still beginners who lack knowledge and experience...or those who couldn't give a damn anyway as long as they get the bucks, steering players to questionable outfits and spamming without conscience.

    In a company like Carmen Media, we're talking about thousands (perhaps tens of thousands) of what are essentially unqualified marketing amateurs plugging away trying to make a buck. And literally hundreds of thousands of player transactions every day.

    That's quite difficult to police, and the real test of outfits like Carmen Media is what their affiliate management contractor or division does when blatant cases are reported to them.

    All of which brings us back to the question of accreditation. Should a company like Carmen Media's accreditation be pulled on the basis that a probably miniscule percentage of its overall effort has involved spamming from an affiliate?

    I would suggest that the answer lies in what it does about it - if it is not prepared to take action against the affiliate concerned, then it does not imo merit being accredited (because it is effectively condoning the activity complained of)

    But remember, the bad conduct possibly constitutes only a very small percentage of activity from a company that is generally fair and above board (here's where everyone since the millennium can chime in with a personal negative experience btw )

    I've noticed a tendency to use the accreditation system on this forum as a whip with which to flog accredited operators on personal issues by taking Bryan personally to task for accrediting the operator concerned.

    This is often done without regard to the generally solid reputation and massive volumes of business that such successful companies often have in relation to the number of complaints made against them (or their affiliates).

    My perception of the accreditation system is that it is intended not as a sword to hold over the head of operators, but more as a guide to players that a particular operation generally hews to a system that gives the player a fair and safe gambling experience, and one in which the operator will be responsive in the event of a complaint to CM, making resolution easier and more certain.

    Whilst I can understand that anger and the frustration of the moment can lead to rash postings and even defamatory accusations, a sense of perspective, objectivity and balance is always important too.
     
    8 people like this.
  22. Sep 10, 2010
  23. mattsgame

    mattsgame Ueber Meister CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    Great Post/Reply

    Was going to nominate but I have seem to have lost my button!:confused:
     
  24. Sep 10, 2010
  25. Webzcas

    Webzcas Winter is Coming! Staff Member

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Agree completely with you concerning Jetset's post and I have lost the Nominate Button also. :confused:
     
  26. Sep 10, 2010
  27. Webzcas

    Webzcas Winter is Coming! Staff Member

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    I have just checked and Bryan has excluded this forum ( Casino Spam Complaints ) and all and any posts made in it, from receiving nominations.

    You can still thank and give positive rep to members using the scales, if you feel a particular post warrants it. :)
     
    1 person likes this.
  28. Sep 10, 2010
  29. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I've just dinged you 15 rep points for being a troll. Keep it up and you'll find yourself kicked to the curb because I (and a majority of our members) don't tolerate inflamatory BS.

    Like Simmo said, you sound more like a blast from the past instead of a newbie member. Nice first post :thumbsup:

    Fixed, thanks for the heads up.
     
    3 people like this.
  30. Sep 13, 2010
  31. Cobus

    Cobus Dormant account

    Occupation:
    Senior Account Manager
    Location:
    Cape Town - South Africa
    Hi all,

    As you know, Referback (the affiliate program) does not tolerate spam in any way, so I will need to get to the bottom of this to see where this claim originated.

    Cozyrules - I have sent you a PM; please could you reply to me and I'll look into this for you.

    Thanks
    Cobus
     
    3 people like this.
  32. Sep 16, 2010
  33. Cobus

    Cobus Dormant account

    Occupation:
    Senior Account Manager
    Location:
    Cape Town - South Africa
    Hi all,

    I just want to let you know that I have received an email from cozyrules and have sorted things out for him.

    I trust this matter has now been resolved.

    Thanks
    Cobus
     
    2 people like this.

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