Bellrock - Carmen Media

cozyrules

Dormant account
Joined
Jan 28, 2009
Location
Melbourne Australia
Spam never stops. How can this company be accrediated? Day after day after day, phone call after phone call, email after email the spam continues.

But lets go one better, lets try and contact the MOTHER of riverbell, bellrock.

CARMEN MEDIA.
Email UsBusiness Development busdev@carmenmedia.com
Careers recruitment@carmenmedia.com
General Information info@carmenmedia.com
Press Office pressoffice@carmenmedia.com

BOUNCE BOUNCE BOUNCE.

MR MEISTER, i know you enjoy your kickbacks from this company, how do they stay accrediated when their business information is not kept up to date and a comany is not contactable.

casinos are doing this more and more and dont care about the law and will keep spamming us knowing they may, just may get a slap over the hand. And going by the amount of spam complaints here, Meisters kickbacks are more important than accrediated casino companies following the law.
 
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Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
Don't know why you would blame a casino's stupidity and relentess spamming on the "Meister", it's not like he's their marketer.

Have you tried unsubscribing, blocking, deleting or whatever, to cut it down? I think the way the gaming economy is, they will push their spamming to the extreme, just shouts desperation to me and makes them look bad.

I am probably a member of nearly every casino out there, not a player of them, but I rarely get spammed, that includes Bellrock. I have taken the time, off and on and just unsubscribed and blocked what annoyed me. Now I get some spam occasionally but not enough to ruffle my fur.

You should just contact a rep and tell them so.

If I owned a dog and it went to the neighbors yard and pee'd on his front door everyday, that would be my fault and responsibility. But if it was another neighbors dog doing the same, does this make me responsible for the dog pee on the other neighbors door, just because I know the dog? All I could do is give the owner of the dog a warning.
 

cozyrules

Dormant account
Joined
Jan 28, 2009
Location
Melbourne Australia
unsubcribe doesnt work, online chat doesnt work. their emails above bounce back. ringing them didnt help. They are either all lazy or too stupid that they cant remove one email address.
 

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
Quote: MR MEISTER, i know you enjoy your kickbacks from this company...Unquote.

WTF? Care to substantiate that accusation?
 

Webzcas

Winter is Coming!
Staff member
Joined
Mar 31, 2005
Location
Block S25, South Stand, Ashton Gate, BS3
If you had read the many posts on this forum and indeed the content of the website prior to signing up here, you would have realised very quickly that Casinomeister has helped out countless number of players over the past 12 years.

You did the right thing signing up here to request help. However your opening post is a direct attack on Casinomeister and this site. Not exactly the best way to go about asking for help. Especially when you accuse this site of being in the pocket of a particular casino.

If you knew anything about this site, you would realise very quickly that your groundless accusation could not be further from the truth.

Now moving forward, if you want assistance in stopping the Bellerock/Carmen Media Group from sending you unsolicited mails, there is a rep who is a member of the forum here, who can assist you. I'll send him a PM directing him to this thread.
 

steveh35

Ueber Meister
Joined
Aug 25, 2010
Location
doncaster
I think maybe you are being slightly unfair on the initial poster they obviously have an issue with a casino and quite rightly question why you accredit them.

If someone has a bad experience or gets lots of spam (i do and clicking the unsubscribe button only alerts them that it wa successfully delivered so they can send more) then to see them promoted is annoying.

I have to admit when I first joined here I wondered if it was sponsored by 32Red because its everywhere you look but after reading threads I now know this isn't the case the initial poster shouyld be allowed to question why you think Carmen Media are a casino you wish to accredit and surely Casinomeister and its moderators and reps can use the forum to justify it and put the cozyrules mind at ease.
 

Webzcas

Winter is Coming!
Staff member
Joined
Mar 31, 2005
Location
Block S25, South Stand, Ashton Gate, BS3
Hi Steve,

The opening post made by Cozyrules and indeed his first ever post made on the forum stated the following:

MR MEISTER, i know you enjoy your kickbacks from this company

To me that came across regardless how it was intended as accusing this site of performing special favours to those casinos which are accredited. Hence the tone of my response.

Bryan operates a strict criteria for all the casinos which are deemed accredited of which this can be viewed here:

https://www.casinomeister.com/accredited-casinos/

Of which the following is included:

Must not spam, and must take appropriate actions against any affiliates or any third parties who do spam.

Now no doubt the OP is on the end of spam from the Belle Rock / Carmen Media Group or one of their affiliates and I have no reason to disbelieve this is the case. Cozyrules bringing the issue up on the forum here was the right thing to do.

But making allegations that Bryan and his site Casinomeister condone it, is completely wrong and off base.

Regardless I have sent a PM to a casino rep for this group and hopefully this issue can be resolved. :)
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
I think maybe you are being slightly unfair on the initial poster they obviously have an issue with a casino and quite rightly question why you accredit them.

Questioning why a given casino is Accredited is a lot different than saying "i know you enjoy your kickbacks from this company". The former is a reasonable question, under the circumstances, but the latter is an unfounded accusation of corruption and duplicity.

If the OP has a question about a given casino then let him ask it. If on the other hand he is here to claim he "knows" that Casinomeister routinely takes kickbacks then he better provide the proof of those accusations or he runs the serious risk of being tossed out on his ear for being a troll (see the Forum Rules):
1.14 - No Trolls. From Wikipedia: "A Troll is someone who posts controversial and usually irrelevant or off-topic messages in an online community, such as an online discussion forum, with the intention of baiting other users into an emotional response or to generally disrupt normal on-topic discussion." Trolls will be waterboarded, and their accounts will be permanently disabled.

Being upset is no excuse for unreasonable, unfounded and destructive accusations.
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
unsubcribe doesnt work, online chat doesnt work. their emails above bounce back. ringing them didnt help. They are either all lazy or too stupid that they cant remove one email address.


Hey, I understand some casinos are difficult to bunt into outer space forever, but the best approach if all else fails, is to come here and ask for help. Point out that said accredited casino is spamming you and you need help making it stop.

There has been several threads I have observed, where members here have complained of the same thing, not accusing so and so of being in their pocket, but having the key people here take care of it.

Complaining is a good thing in the aspect that it brings a problem to the attention of Bryan and the Moderators, otherwise how would they know. But you have to keep your frustration in check and see what they can do for you.
 

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
The poster's accusation was, in my view, unnecessarily provocative and downright rude. Certainly counter productive and distracting.

I'm as much against spamming as most here, but I think that individual cases have to be put into perspective. Take the present complaint for example.

Carmen Media is a large company that has been in the business for many years. The way in which industry marketing works means that just about any old Joe with a computer can become an affiliate marketer trying [for reward] to generate new players for the online casinos.

Whilst there are many affiliates who progress and become successful, ethical and professional affiliate marketers, there are still beginners who lack knowledge and experience...or those who couldn't give a damn anyway as long as they get the bucks, steering players to questionable outfits and spamming without conscience.

In a company like Carmen Media, we're talking about thousands (perhaps tens of thousands) of what are essentially unqualified marketing amateurs plugging away trying to make a buck. And literally hundreds of thousands of player transactions every day.

That's quite difficult to police, and the real test of outfits like Carmen Media is what their affiliate management contractor or division does when blatant cases are reported to them.

All of which brings us back to the question of accreditation. Should a company like Carmen Media's accreditation be pulled on the basis that a probably miniscule percentage of its overall effort has involved spamming from an affiliate?

I would suggest that the answer lies in what it does about it - if it is not prepared to take action against the affiliate concerned, then it does not imo merit being accredited (because it is effectively condoning the activity complained of)

But remember, the bad conduct possibly constitutes only a very small percentage of activity from a company that is generally fair and above board (here's where everyone since the millennium can chime in with a personal negative experience btw )

I've noticed a tendency to use the accreditation system on this forum as a whip with which to flog accredited operators on personal issues by taking Bryan personally to task for accrediting the operator concerned.

This is often done without regard to the generally solid reputation and massive volumes of business that such successful companies often have in relation to the number of complaints made against them (or their affiliates).

My perception of the accreditation system is that it is intended not as a sword to hold over the head of operators, but more as a guide to players that a particular operation generally hews to a system that gives the player a fair and safe gambling experience, and one in which the operator will be responsive in the event of a complaint to CM, making resolution easier and more certain.

Whilst I can understand that anger and the frustration of the moment can lead to rash postings and even defamatory accusations, a sense of perspective, objectivity and balance is always important too.
 

mattsgame

Meister Member
webmeister
CAG
Joined
Sep 17, 2009
Location
Out Of Town
The poster's accusation was, in my view, unnecessarily provocative and downright rude. Certainly counter productive and distracting.

I'm as much against spamming as most here, but I think that individual cases have to be put into perspective. Take the present complaint for example.

Carmen Media is a large company that has been in the business for many years. The way in which industry marketing works means that just about any old Joe with a computer can become an affiliate marketer trying [for reward] to generate new players for the online casinos.

Whilst there are many affiliates who progress and become successful, ethical and professional affiliate marketers, there are still beginners who lack knowledge and experience...or those who couldn't give a damn anyway as long as they get the bucks, steering players to questionable outfits and spamming without conscience.

In a company like Carmen Media, we're talking about thousands (perhaps tens of thousands) of what are essentially unqualified marketing amateurs plugging away trying to make a buck. And literally hundreds of thousands of player transactions every day.

That's quite difficult to police, and the real test of outfits like Carmen Media is what their affiliate management contractor or division does when blatant cases are reported to them.

All of which brings us back to the question of accreditation. Should a company like Carmen Media's accreditation be pulled on the basis that a probably miniscule percentage of its overall effort has involved spamming from an affiliate?

I would suggest that the answer lies in what it does about it - if it is not prepared to take action against the affiliate concerned, then it does not imo merit being accredited (because it is effectively condoning the activity complained of)

But remember, the bad conduct possibly constitutes only a very small percentage of activity from a company that is generally fair and above board (here's where everyone since the millennium can chime in with a personal negative experience btw )

I've noticed a tendency to use the accreditation system on this forum as a whip with which to flog accredited operators on personal issues by taking Bryan personally to task for accrediting the operator concerned.

This is often done without regard to the generally solid reputation and massive volumes of business that such successful companies often have in relation to the number of complaints made against them (or their affiliates).

My perception of the accreditation system is that it is intended not as a sword to hold over the head of operators, but more as a guide to players that a particular operation generally hews to a system that gives the player a fair and safe gambling experience, and one in which the operator will be responsive in the event of a complaint to CM, making resolution easier and more certain.

Whilst I can understand that anger and the frustration of the moment can lead to rash postings and even defamatory accusations, a sense of perspective, objectivity and balance is always important too.

Great Post/Reply

Was going to nominate but I have seem to have lost my button!:confused:
 

Webzcas

Winter is Coming!
Staff member
Joined
Mar 31, 2005
Location
Block S25, South Stand, Ashton Gate, BS3
Was going to nominate but I have seem to have lost my button!

I have just checked and Bryan has excluded this forum ( Casino Spam Complaints ) and all and any posts made in it, from receiving nominations.

You can still thank and give positive rep to members using the scales, if you feel a particular post warrants it. :)
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Spam never stops. How can this company be accrediated? Day after day after day, phone call after phone call, email after email the spam continues.

But lets go one better, lets try and contact the MOTHER of riverbell, bellrock.

CARMEN MEDIA.
Email UsBusiness Development busdev@carmenmedia.com
Careers recruitment@carmenmedia.com
General Information info@carmenmedia.com
Press Office pressoffice@carmenmedia.com

BOUNCE BOUNCE BOUNCE.

MR MEISTER, i know you enjoy your kickbacks from this company, how do they stay accrediated when their business information is not kept up to date and a comany is not contactable.

casinos are doing this more and more and dont care about the law and will keep spamming us knowing they may, just may get a slap over the hand. And going by the amount of spam complaints here, Meisters kickbacks are more important than accrediated casino companies following the law.

I've just dinged you 15 rep points for being a troll. Keep it up and you'll find yourself kicked to the curb because I (and a majority of our members) don't tolerate inflamatory BS.

Like Simmo said, you sound more like a blast from the past instead of a newbie member. Nice first post :thumbsup:

I have just checked and Bryan has excluded this forum ( Casino Spam Complaints ) and all and any posts made in it, from receiving nominations.
Fixed, thanks for the heads up.
 

Cobus

Dormant account
Joined
Aug 17, 2009
Location
Cape Town - South Africa
Hi all,

As you know, Referback (the affiliate program) does not tolerate spam in any way, so I will need to get to the bottom of this to see where this claim originated.

Cozyrules - I have sent you a PM; please could you reply to me and I'll look into this for you.

Thanks
Cobus
 
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