1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

BelleRock Doesn't Want to Pay

Discussion in 'Online Casino and Poker Complaints - old section' started by sel436, Oct 16, 2005.

    Oct 16, 2005
  1. sel436

    sel436 Dormant account

    Mechanical Engineer
    I have have a pending withdrawal for a few weeks now. My account is with Jackpot City and I can't seem to make any progress dealing with support. I firstly sent in my driver's licence and a bank statement - I was informed that I will need to resend bank statement because the full document isn't shown. So then I sent in a full bank statement and was informed that i will need to resend documents (support wasn't more specific then this). I then sent in my driver's licence (front and back), passport, Bank statement, and utility bill and now have been informed that i need these documents certified. Honestly, I just feel that i'm getting nowhere here because every time I do what they say they come up with a new excuse. I'm very surprised because i've never been asked by any casino to have my documents certified before. How can a scanned image of a passport be certified? You can't have a certified passport, because a passport is a certificate, and what's the point of having a certificate if it has to be certified? Unless i'm sending originals by post, certifying a copy at my end will be useless because a scan or a fax of it will just be an uncertified copy of a certified copy when they receive it.
    I am pleading for help as I do not know what else to do. This has been one of my worst casino experiences and I just want it to be over.


  2. Oct 16, 2005
  3. suzecat

    suzecat Dormant account CAG MM webmeister

    Sorry to hear of your hassles. Bellerock is a member of this forum. Have you tried to PM him/her?

Share This Page