Bitch and Moan Belle Rock just keep on doing this.

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Yet again, I have received SOMEONE ELSE'S ACCOUNT NUMBER AND NAME in a Belle Rock promotional Email.

I have often complained about this, but it seems Belle Rock simply do not understand how SERIOUS a privacy breach this can be, and continue to treat it as something to apologise about when it ocurrs, but without addressing the underlying causes.

It is VERY SIMPLE, how the bloody hell is it so hard to check by cross referencing the account number with the outbound Email address to which the promotion is being sent. Whatever other errors might lead to this problem, in the end there is a unique relationship between my Email address and my true account number. Back referencing from either in a final check should arrest such an error in it's tracks, and prevent ANY player from receiving an Email with other than their own personal information.

To say that first name & account No alone presents no real risk is not good enough (their usual platitude), it IS possible to trick CS into revealing enough information to hack the account, it has been done before, although it USUALLY fails, all it takes is a little inexperience on the part of CS (not something Belle Rock are short of:rolleyes:), and a clever scammer trying to winkle out a change of Email and a password reset.

By the way, my name is Brian, and MY account is tjc05xxxxxxr.

This was sent to MY registered Email address.

--------------------------------------------------------------------
Dear Ronald

Buzz over to JackpotCity.com to where the Wild Queen Bee is generous in her reign! You can add a massive payout to your bank account this weekend with Pollen Nation Video Slot.

There’s a huge jackpot of up to 60 000 coins looking for an owner - that could be you Ronald

Start Pollen Nation right now with: Outdated URL (Invalid)

Your JackpotCity.com account number is: tjc15xxxxxxr

This Video Slot with its 25 paylines will deliver plenty of entertainment filled with exciting rewards.

Be sure to have your extra measure of winning this weekend at JackpotCity.com.

Best Wishes,


Manager
River Belle
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Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I informed Bellerock of a similar mistake quite some time ago. I think (although I did not try), that I could have just gone into the account & claimed & played promo thru the link provided.

They did not even acknowlege receipt of my e-mail.
 

suzecat

Dormant account
Joined
Sep 18, 2004
Location
California
Yet again, I have received SOMEONE ELSE'S ACCOUNT NUMBER AND NAME in a Belle Rock promotional Email.


Be sure to have your extra measure of winning this weekend at JackpotCity.com.

Best Wishes,



Manager
River Belle
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well, two account numbers would certainly accomplish that:rolleyes:
 
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