Belle Rock bonus problem resolved

Dewberry

Dormant account
PABaccred
:thumbsup: Thanks to this forum, I sent a PM to Belle Rock casino rep regarding a bonus that was never credited to my account (see Complaints).

I just received an email from Belle Rock and my account has been credited.

Thanks Casinomeister forum and John, the casino rep here.
 

jetset

RIP Brian
CAG
Pleased to hear it, and kudos to John, too. He's a good guy who doesn't get a lot of public recognition but always listens and has sorted out plenty of player complaints in a fair and professional manner.
 

plonnin

Dormant account
Dewberry said:
:thumbsup: Thanks to this forum, I sent a PM to Belle Rock casino rep regarding a bonus that was never credited to my account (see Complaints).

I just received an email from Belle Rock and my account has been credited.

Thanks Casinomeister forum and John, the casino rep here.
I'll second the thumbsup :)

I had a situation with a Belle Rock casino about a withdrawal that was delayed for a couple weeks. John helped me sort things out asap.
 

Bruce Hamilton

Dormant account
I just opened an account at The Gaming Club, they're offering a $200 bonus for depositing only $50, but I have to wait up to 72 hours for it. Hopefully, I won't have ths problems Dewberry had.
 

Dewberry

Dormant account
PABaccred
Bruce,

My bonus offer came by email from Belle Rock for my acct at Jackpot City. It was later considered a "promotional error" after it didn't get credited. It's terms were to wager $50 and then get $100. Maybe it was supposed to read wager $100 and get $50.

Anyway I wagered the $100 yesterday and got absolutely nothing except one set of 15 free spins for under $9, betting 90 cents. :rolleyes:
Sometimes I think bonus wagering is a bit 'off' the norm.

I think the sign-up one should go smoothly.
 

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