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Belle Rock bonus problem resolved

Discussion in 'Online Casinos' started by Dewberry, Jul 4, 2005.

    Jul 4, 2005
  1. Dewberry

    Dewberry Dormant account PABaccred

    Occupation:
    Part retired, part sales
    Location:
    Vancouver Island
    :thumbsup: Thanks to this forum, I sent a PM to Belle Rock casino rep regarding a bonus that was never credited to my account (see Complaints).

    I just received an email from Belle Rock and my account has been credited.

    Thanks Casinomeister forum and John, the casino rep here.
     
  2. Jul 4, 2005
  3. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Pleased to hear it, and kudos to John, too. He's a good guy who doesn't get a lot of public recognition but always listens and has sorted out plenty of player complaints in a fair and professional manner.
     
  4. Jul 5, 2005
  5. plonnin

    plonnin Dormant account

    Occupation:
    Construction
    Location:
    TN
    I'll second the thumbsup :)

    I had a situation with a Belle Rock casino about a withdrawal that was delayed for a couple weeks. John helped me sort things out asap.
     
  6. Jul 5, 2005
  7. Bruce Hamilton

    Bruce Hamilton Dormant account

    Occupation:
    What's a job?
    Location:
    USA
    I just opened an account at The Gaming Club, they're offering a $200 bonus for depositing only $50, but I have to wait up to 72 hours for it. Hopefully, I won't have ths problems Dewberry had.
     
  8. Jul 5, 2005
  9. Dewberry

    Dewberry Dormant account PABaccred

    Occupation:
    Part retired, part sales
    Location:
    Vancouver Island
    Bruce,

    My bonus offer came by email from Belle Rock for my acct at Jackpot City. It was later considered a "promotional error" after it didn't get credited. It's terms were to wager $50 and then get $100. Maybe it was supposed to read wager $100 and get $50.

    Anyway I wagered the $100 yesterday and got absolutely nothing except one set of 15 free spins for under $9, betting 90 cents. :rolleyes:
    Sometimes I think bonus wagering is a bit 'off' the norm.

    I think the sign-up one should go smoothly.
     

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