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Belle Rock bonus problem resolved

Discussion in 'Online Casinos' started by Dewberry, Jul 4, 2005.

    Jul 4, 2005
  1. Dewberry

    Dewberry Dormant account PABaccred

    Occupation:
    Part retired, part sales
    Location:
    Vancouver Island
    :thumbsup: Thanks to this forum, I sent a PM to Belle Rock casino rep regarding a bonus that was never credited to my account (see Complaints).

    I just received an email from Belle Rock and my account has been credited.

    Thanks Casinomeister forum and John, the casino rep here.
     
    Dewberry, Jul 4, 2005
    #1
    2. Jul 4, 2005
  2. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Pleased to hear it, and kudos to John, too. He's a good guy who doesn't get a lot of public recognition but always listens and has sorted out plenty of player complaints in a fair and professional manner.
     
    jetset, Jul 4, 2005
    #2
    3. Jul 5, 2005
  3. plonnin

    plonnin Dormant account

    Occupation:
    Construction
    Location:
    TN
    I'll second the thumbsup :)

    I had a situation with a Belle Rock casino about a withdrawal that was delayed for a couple weeks. John helped me sort things out asap.
     
    plonnin, Jul 5, 2005
    #3
    4. Jul 5, 2005
  4. Bruce Hamilton

    Bruce Hamilton Dormant account

    Occupation:
    What's a job?
    Location:
    USA
    I just opened an account at The Gaming Club, they're offering a $200 bonus for depositing only $50, but I have to wait up to 72 hours for it. Hopefully, I won't have ths problems Dewberry had.
     
    Bruce Hamilton, Jul 5, 2005
    #4
    5. Jul 5, 2005
  5. Dewberry

    Dewberry Dormant account PABaccred

    Occupation:
    Part retired, part sales
    Location:
    Vancouver Island
    Bruce,

    My bonus offer came by email from Belle Rock for my acct at Jackpot City. It was later considered a "promotional error" after it didn't get credited. It's terms were to wager $50 and then get $100. Maybe it was supposed to read wager $100 and get $50.

    Anyway I wagered the $100 yesterday and got absolutely nothing except one set of 15 free spins for under $9, betting 90 cents. :rolleyes:
    Sometimes I think bonus wagering is a bit 'off' the norm.

    I think the sign-up one should go smoothly.
     
    Dewberry, Jul 5, 2005
    #5

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