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Bellavegas(Microgaming) won't pay 20K

Discussion in 'Online Casino and Poker Complaints - old section' started by autumn12, Mar 28, 2006.

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    Mar 28, 2006
  1. autumn12

    autumn12 Dormant account

    Occupation:
    retail manager
    Location:
    Las Vegas, NV USA
    I was 19 when I registered at Bellavegas, I registered only correct info including my date of birth.

    I have been playing there for couple of month and during that time I deposited17 deposit and made 4 cashouts.

    3 of the cashout were processed, one of them was for more than $5000.

    Once I cashed in my 4th cashout of around 20,000 they came with a strange reason not to pay, they brought my age as an issue.

    They told me I am underage. I responded that they have the symbol of 18+ at their home page and also the fact the terms mentioned 18 as the minimum age at Bellavegas.

    They replied there is also a sentence that says that if in your jurisdiction the rule is different then this is to determine.

    Bellavegas always mentioned and to Ecogra also that they protect and accept the laws in the USA and that is why they void my winings while it is not legal to gamble from Nevada at all.

    There are 8 Stated that online gambling is illegal at them and Bellavegas accept players from all over the USA.


    Bellavegas accepted me as a player at the registration, bellavegas accepted 17 deposit and processed 3 cashout which one of them was big.

    Bellavegas knew I am 19 and didn't say a word.


    The casinomeister does not agree with me(I have already pitch a bitch) but I think it is not too late to convince him that he is at the wrong side here.

    It is obvious that Bellavegas used a term which usually every casino put to cover themselves against a lawsuit against them, just not to pay my winnings


    By paying the 3 cashout which one of them was for substantial amount they accepted me as a player there.


    The internet casinos are devided into two types, 21+ and 18+.

    When I tried to register at Goldenriviera or Goldenreef the software would not let me do so, they also use Microgaming.

    They can set their software not to accept players from Nevada and they did not do so, how can they claim they protect the laws in the State ?


    How can they not pay me ?

    How can the casinomeister support the casino side ?

    Something here is wrong or maybe I don't understand on online gambling and what a fair deal is at all.
     
  2. Mar 28, 2006
  3. soflat

    soflat Senior Member

    Occupation:
    Scientist
    Location:
    Florida
    I think you are all wrong.

    But mostly the casino. They should never ever allow underage gambling. If you put your true birthdate and state when signing up and they accepted your play, that is disgraceful.

    eCogra and the Kahnawakes accept casinos with underage players?

    The casinos are coming out with cartoon character slots and mascots, and if they are accepting underage people play, they really look like predators.
     
  4. Mar 28, 2006
  5. caruso

    caruso Banned User - repetitive violations of <a href="ht

    Occupation:
    Casino apologist
    Location:
    England
    For anyone who missed it, this has been discussed at length at WOL:

    You must register/login in order to see the link.

    It's my opinion, and also that of webmasters I rate, that this player should at the very least be given a 50 / 50 payment of her winnings. She did sign up underage according to the Vegas Laws, but the casino accepted fully SEVENTEEN deposits and THREE winnings payouts until she hit a big one...then it was sorry, you're SOL and here's your deposits back.

    She's out £10,000 GBP. She is entitled to a 50/50 split at the very least, and a payment of £5000 GBP.

    It's also worth noting that online gambling is ILLEGAL in Nevada - yet Microgaming casinos continue to offer "Nevada" as an available state in the signup process. Make of that what you will - I shan't be risking a tarring and feathering here by drawing any conclusions.
     
  6. Mar 28, 2006
  7. soflat

    soflat Senior Member

    Occupation:
    Scientist
    Location:
    Florida
    If this player snuck into a Las Vegas casino and won, she would NOT get paid.

    In this case she she basically showed her ID at the door and the casino looked the other way.

    But you can't expect CM to be advocating for underage gamblers.

    I think the casino should reimburse the gambler's money and pay some sort of fine or something.
     
  8. Mar 28, 2006
  9. tim5ny

    tim5ny Quit Gambling

    BASTARDS!! enforcing rules only when they have to pay. How I hate that shit.
     
  10. Mar 28, 2006
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    This topic has been beaten to death at WOL, and again with correspondence between me and my contacts. I have made a suggestion to the casino on how to handle this. Hopefully they will consider what I have recommended.

    In the meantime, the player is wrong - and she knew it. She contacted me in August stating that she felt she was owed her winnings because the server is where the jurisdiction should be determined - not the player's location. This is illogical. And the casino's terms and conditions - like most - state that the players are required to know whether or not they they are able to gamble legally in their jurisdiction.

    She lives in Nevada, and she knows she's not allowed in a casino.

    If this situation happened at a casino in Vegas, she would have been tossed out on the street, perhaps even arrested. I feel she's lucky to get her deposits back. That would have never happened off line.

    Like I mentioned, I have made some suggestions on how to have some sort of resolution. I'm waiting for word back on this. I'd recommend that everyone keep this thread mellow. Thanks!
     
    1 person likes this.
  12. Mar 28, 2006
  13. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Agreed on all points CM, especially about this whole topic having been beaten to death already. And while I have no love for the Grand Prive group at present, I can't say that I TOTALLY disagree with them. IMO, both sides were in the wrong here, and it's just a tough situation. I hope that they take your suggestions seriously, personally if I never see this one mentioned again, that would be just fine by me.
     
  14. Mar 28, 2006
  15. UKDafoe

    UKDafoe Dormant account

    Location:
    US/UK
    The US Justice Department considers all internet gambling to be illegal. Why does Grand Prive care about laws regarding age in the United States when the same legal system essentially prohibits all internet gambling at any age?
     
  16. Mar 28, 2006
  17. spearmaster

    spearmaster RIP Ted

    Occupation:
    Devil's Advocate
    Location:
    Heaven
    Because it's technically not the same legal system - the federal system currently has no jurisdiction over gambling, allowing each state to assert its own laws. The only law in the federal system which governs online betting - not gambling - is the Wire Act, and this has already been held to apply only to sports betting by at least one federal court in Louisiana.

    Not wishing to rehash what has been discussed on the other forum, I'll just state my opinion briefly, which is that both sides share the blame, and that the operator needs to make a move towards meeting halfway at the very least because its share of the blame is arguably more than that of the player's.
     
  18. Mar 28, 2006
  19. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    If it's illegal, why is this allowed? :D
    You must register/login in order to see the link.

    Happy betting!!
     
  20. Mar 28, 2006
  21. autumn12

    autumn12 Dormant account

    Occupation:
    retail manager
    Location:
    Las Vegas, NV USA
    Everyone who understand something in onling gambling knows that this kind of behaviour from an online casino is totally not acceptible.

    If the casino is the wrong side why I have to be punshied for this.

    If the casino is in the wrong and I am in the wrong, the casino should be fined and I should be fined, but the winnings should be paid.


    The casino accepted players from Nevada and still accepting them, what will happen if again a player will win there and they don't pay, will you also say that the player is in the wrong and the casino is in the wrong and that is it ??



    Also, the casino decided to be the king of the world supporting laws, what happened to them ??? Are they really law supporters ?


    It reminds me an offer I got in the email stating Tax Free winnings this weekend and in their terms it says that you have to pay Tax if the law at your country state so. I magine a player won and have not paid Tax and then the casino refuse to pay him anymore of their winnings because they support the law in the Country this guy played from.


    This is exactly the same, when it come to the point they have to pay, they all of a sudden no better than anyone what are the rules in Nevada ?


    What if I played from the Indian jurisdiction in Nevada ?

    The IP I played from shows Nevada ? In Nevada there are areas that 18 is the minimum age of play.


    Supporting the casino in this case is a totally mistake .

    You can see also on the winneronline.com that most users support my side.
     
  22. Mar 28, 2006
  23. autumn12

    autumn12 Dormant account

    Occupation:
    retail manager
    Location:
    Las Vegas, NV USA
    and for everyone who is sick to hear about this case, believe you feel much more sick when someone made fun of you and didn't pay you $20,000 he owes you.

    Until this case will be resolved, no matter how many supprter I am going to have I wil make sure it will be on first page everywhere I can.
     
  24. Mar 28, 2006
  25. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    I wasn't in any way, shape or form making fun of you.....simply stating that this issue has been hashed and rehashed many times, and at the end of the day, all the public posts in the world are not going to change things. Your best recourse is to hang tight and see what Bryan can work out for you, if anything. Just some well-meaning advice.
     
  26. Mar 28, 2006
  27. autumn12

    autumn12 Dormant account

    Occupation:
    retail manager
    Location:
    Las Vegas, NV USA
    As I said I still believe that I can convince or let other convince Bryan that what they did is actually not right if not more than that.

    They took advantage of me, they knew my age when they processed the $5000, the software knew my age even before that.

    If I won't convince Bryan and still he will sort any kind of resolution , I will be happy and thankful too.
     
  28. Mar 28, 2006
  29. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    No where would you ever be paid for something done illegally. You would be fined and so would the casino and any and all so called "winnings" would be a moot point and/or confiscated or made immaterial to the fact that it was achieved in an illegal way.

    Hence, you have NO WINNINGS as per the state you are in and the casino you have played at sad to say.
     
  30. Mar 28, 2006
  31. soflat

    soflat Senior Member

    Occupation:
    Scientist
    Location:
    Florida
    If you are in Nevada, then why don't you just go to a local casino and play? Why bother with online play where you might not get paid?
     
  32. Mar 28, 2006
  33. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Can you spell C A R V E-O U T!!!!!

    That's in relation to the TVG site btw....
     
  34. Mar 29, 2006
  35. suzecat

    suzecat Webmeister CAG MM webmeister

    Occupation:
    Retired
    Location:
    California
    Soflat: the legal age for gambling in Las Vegas is 21 and picture ID is required for proof. The LV casinos are pretty anal about this law and underage gamblers will be promptly escorted off the property.


    Autumn, I feel for you, really. I can image you had lots of plans for the $20K that cannot now materialize. However, since I don't rule the world, you are going to have to abide by the law of the land, Las Vegas, and accept that the casino can rightfully stiff you.

    Posters above have pointed out that federal law does not specifically address online gambling legality. Therefore, in this case, the laws of the State where the player resides are controlling.

    No one is going to argue that gambling online is a crap shoot. If you are underage you may fall under the radar for a time, but should you hit a big win, well...............if you have given them a way out, they will probably take it.

    Bryan routinely juxtapositions the casinos interests with the players' interests. I am in agreement with his take on this matter and hope the player will eventually come to terms with their own culpability. (I can hear my law professor saying (over and over) that ignorance of the law is not a viable defense.)
     
  36. Mar 29, 2006
  37. paul02085

    paul02085 Dormant account

    Occupation:
    Mgmt
    Location:
    USA
    IMO this is nothing but a ripoff by the casino.

    There is no way in h.ll they would call this person if she had lost $20k and said hey you arent supposed to play here, you are not of age, sorry we just realized it, so we are going to give you your $20k back and close your account.

    Painting the casino as just upholding the Nevada laws is laughable IMO. Come on now. Does anyone really believe that?

    The casino execs are probably sitting there laughing saying can you believe that bs about underage worked, lol.
     
  38. Mar 29, 2006
  39. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    I don't see how slamming the casino is going to help anyone. Grand Prive have already shown that public posts have little or no effect on them....*heavy sigh*
     
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