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Be Warned :club Dice Poker,do Not Trust Them!

Discussion in 'Online Casino and Poker Complaints - old section' started by bjorg, Oct 24, 2004.

    Oct 24, 2004
  1. bjorg

    bjorg Dormant account

    Location:
    Norway
    Hi please credit the 10 $ free lesson i received in my e-mail this october :) :play now and receive this one time only FREE $10 bonus and 25% bonus on your deposit to practice real cash games and enter our FREE $500 Welcome freeroll tournament.
    Don't miss this great opportunity to learn & join online poker and play risk free in our free entrance tournaments throughout October.

    i had this invitation, and this support attendent:MARCO (very unpleasent)

    Just told me that the free 10 $ bonuses promo was ended,although i offered to forward him the offer i received in my Email account.

    This guy,Marco did not care at all and just ignored my arguments.

    This was a very dissapointing end to what started with an invitation !

    Bjorg.
     
  2. Oct 24, 2004
  3. Black21Jack

    Black21Jack Dormant account

    Occupation:
    Courier driver
    Location:
    Toronto, Ontario, Canada
    I am not sure if I understand what you are saying. Are you warning people to stay away from a casino because they sent you an email for a promotion and then when you spoke to a customer service rep they informed you that the promotion was no longer available? :confused:
     
  4. Oct 24, 2004
  5. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Bjorg,

    From what you wrote,I do not see the need to raise the warning sign. If the promo has ended,it has ended. If not,you will need to show the casino some evidence of the duration of the promo. If you dont mind,let us see it.
     
  6. Oct 24, 2004
  7. kangamick

    kangamick Dormant account

    Location:
    Australia
    Gee Black21Jack give the guy a break. This is a complaints room & if the poker room is sending out emails with bonuses to get players to deposit cash & then not giving the bonus, i think he has every right to warn us players.
     
  8. Oct 24, 2004
  9. bjorg

    bjorg Dormant account

    Location:
    Norway
    Bjorgs reply on comments :)

    Throughout Oktober ,they promised in this E-mail i received (it is still october isnt it? :)
    As i also wrote Marco was not interested to receive a copy of this e-mail proof.......
    Bjorg
     
  10. Oct 24, 2004
  11. Black21Jack

    Black21Jack Dormant account

    Occupation:
    Courier driver
    Location:
    Toronto, Ontario, Canada
    Gee kangamick, give me a break. I do not understand what the complaint is so I am asking for clarification.
     
  12. Oct 25, 2004
  13. Petunia

    Petunia Dormant account

    --- Dear Bjorg, Where are you from? And have you called again? It may be that they send that invite early in October. Did you deposit any money? Did you have a look at the terms and conditions? Effectively, all promotions and bonuses are at the discretion of the operator anyways. If they don't want to give it to you, they should at least give you a reasonable explanation. Why don't you call again? I sense a bit of aggravations. It won't get you anywhere. Just try and stay calm, state your case and ASK. Just a thought. ---
     

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