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Be The Dealer in trouble??

Discussion in 'Online Casino and Poker Complaints - old section' started by jewelbaby, Nov 15, 2005.

    Nov 15, 2005
  1. jewelbaby

    jewelbaby Dormant account

    Occupation:
    student
    Location:
    US
    Man, I got so lucky there! But I can't get my money from them!!
    I have a $5000 withdrawal pending since July!! I email with Pauline and she's very nice, but no dough! And I still have $28,000 still in my account.

    Are these guys in trouble financially or what?
     
  2. Nov 15, 2005
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Since July?? :what:
    This week is PAB week and I hope to be caught up by Friday. Submit one and I'll get it to the right person.
     
  4. Nov 15, 2005
  5. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    i wish someone reputable would take these over as i think they have a great concept and i would love to play there, even if there wasn't any bonuses !!!
     
  6. Nov 16, 2005
  7. largeeyes

    largeeyes Dormant account

    Occupation:
    Engineer
    Location:
    North America
    It is an interesting place. Never seemed very liquid. Although, CON is one of the casinos that has the same type of withdraw procedures(insane ones), and they are amongst the best.
     
  8. Nov 16, 2005
  9. bonaparte

    bonaparte Dormant account

    Occupation:
    Chemist
    Location:
    Michigan
    I'm at about 3 weeks waiting........ Not sure I'm going to get my money out of these guys. I would worn everyone else to stay away from them.
     
    1 person likes this.
  10. Nov 28, 2005
  11. Whorey McWhore

    Whorey McWhore Dormant account

    Occupation:
    Hoe
    Location:
    UK
  12. Nov 29, 2005
  13. BTD Manager

    BTD Manager Casino Representative

    Occupation:
    BTD Manager
    Location:
    Cyprus
    Message From BeTheDealer Management

    We acknowledge that BeTheDealer has been experiencing some recent disruption to its cashier functionality. This has led to random rejections of some attempted deposits and delays in some attempted withdrawals. We apologise to customers who have experienced difficulty in either depositing or withdrawing money recently.

    We are processing many requests manually whilst we are working to ensure an effective onward solution which will enable swift and secure deposits and withdrawals. We realise this is far from ideal and thank you for your continued support.

    Customers experiencing difficulties either with deposits or withdrawals are invited to contact me via Private Message, email at This email is not visible to you. or their normal customer support agent.

    Regards,

    BTD Manager
     
  14. Dec 5, 2005
  15. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    Whatever.

    Emailing customer service is a circle jerk of waiting for nothing to happen.

    I pm'ed you about my cashout woes, hopefully you get this fixed asap.
     
  16. Dec 6, 2005
  17. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    ***update***

    While emailing customer service repeatedly seems to get the same unhelpful response, I pm'd the BTD manager yesterday and was paid in full sometime this morning.

    Thank you for your help, I consider the matter resolved.

    Jesse
     
    1 person likes this.
  18. Dec 6, 2005
  19. dominique

    dominique Dormant account

    Occupation:
    webmistress
    Location:
    The Boonies
    Hmmm....maybe bethedealer is turning over a new leaf afterall...
     
  20. Dec 9, 2005
  21. CraigB

    CraigB Dormant account

    Occupation:
    Consultant
    Location:
    California
    Be The Dealer is not paying me either

    I have been waiting for months now. I've sent many emails only to get one of three form letters back but no MONEY!
    Are they having financial problems?
     
  22. Dec 29, 2005
  23. Boyce

    Boyce Dormant account

    Occupation:
    Contractor
    Location:
    Laguna Niguel
    Is Be The Dealer Solvent

    Almost two months now and all I get are lame excuses about experiencing problems. How can anyone have technical problems for that long. Something smells rotten in Denmark.
     
    1 person likes this.
  24. Dec 30, 2005
  25. JamesL

    JamesL Dormant account

    Occupation:
    Contracting
    Location:
    Temecula
    I've been waiting 3 months

    I've been waiting for a 3700 withdrawal for three months now. All I get are emails that promise but don't deliver.
    Are they going under?
     
    1 person likes this.
  26. Dec 30, 2005
  27. paul02085

    paul02085 Dormant account

    Occupation:
    Mgmt
    Location:
    USA
    Wow, is this place a part of Black Widow/Grand Banks :confused:

    Sounds like a good candidate for Roguedom!!!!!
     
  28. Jan 2, 2006
  29. Tester

    Tester Quit Gambling

    Location:
    Israel
  30. Jan 2, 2006
  31. ttimttt

    ttimttt Dormant account

    Occupation:
    business owner
    Location:
    southern california
    I have the same problems

    I've also been waiting for a long long time. I'll try a pm to the manager and see if that helps
    Thanks
     
    1 person likes this.
  32. Jan 6, 2006
  33. mafaldina

    mafaldina Dormant account

    Occupation:
    Gambler
    Location:
    India
    3 delaying withdrawals

    I am waiting for 3 withdrawals, each $5000. The oldest one is one and half month old, the newest one is 2 weeks old.
    I play in this casino for a year and usually I got my money in time, but sometimes, mostly in the last months there were 1-2 months delays. I chat with the live support, email them, they reply and explain their problems. But these are their problems, thay have to fix them. In a good casino if they have a problem, they have to fix it very quickly, without the customers knowledge and continue the business smootly. How it is possible to trust in a casino, where if you win you have to beg for your money? If you loose, they keep your money immediately. If you win, then you have to struggle agaisnt the cashier department.
     
    1 person likes this.
  34. Jan 7, 2006
  35. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    NOTICE ALL THE FIRST TIME POSTERS.....CraigB, Boyce, JamesL, and ttimtt
     
  36. Jan 7, 2006
  37. GOCC

    GOCC Banned User - violation of <a href="http://www.cas

    Occupation:
    Housewife
    Location:
    UK
    But the more interesting points are their exact same punctuation Techniques. Obviously good english language skills.

    Look at the I've in their post. They use the appostrophe wick is often missed.
    Look at the ? in the posts. This is used correctly and no space at the end which some people inadvetently put in.

    IMO, 2 of the 3 are defo same person
    (FWIW)

    AND THE BEST YET

    1 Lives In California
    1 Lives In Southern California
    1 Lives In Laguna Niguel
    1 Lives In Tegula

    Ill let you gues where Tegula is BUT NO PRIZES
     
  38. Jan 7, 2006
  39. mafaldina

    mafaldina Dormant account

    Occupation:
    Gambler
    Location:
    India
    one withdrawal is paid

    As the casino manager promised in his private message, they paid one withdrawal today.

    I hope they will pay the other withdrawals faster in the futures, as this is one of my favourite casinos and I would like to continue the playing here.
     
    1 person likes this.

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