I made a deposit at BTD and recieved two bonuses on it, the bonuses totalled $240. I made a withdrawl on Oct. 11th after wagering over $18,000.
On Oct. 17th I recieved this email:
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I then took a screenshot of the bonus T&C that was on the website, because I knew I had wagered more than enough to clear the bonus. According to their stated terms, the wager requirement is 25X the bonus amount. So, 240 x 25 = 6000.
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I sent an email to BTD support on Oct. 17th saying that I believe it's unfair for them to change the bonus terms after I cashout. They should abide by the terms posted on their own website. If they change a policy, they need to make it public before the new policy is enforced. I'm still waiting for a reply to that email.
On Oct. 17th I recieved this email:
Link Removed ( Old/Invalid)
I then took a screenshot of the bonus T&C that was on the website, because I knew I had wagered more than enough to clear the bonus. According to their stated terms, the wager requirement is 25X the bonus amount. So, 240 x 25 = 6000.
Link Removed ( Old/Invalid)
I sent an email to BTD support on Oct. 17th saying that I believe it's unfair for them to change the bonus terms after I cashout. They should abide by the terms posted on their own website. If they change a policy, they need to make it public before the new policy is enforced. I'm still waiting for a reply to that email.
