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Be The Dealer Casino

Discussion in 'Online Casino and Poker Complaints - old section' started by umberto, Oct 1, 2004.

    Oct 1, 2004
  1. umberto

    umberto Dormant account

    Has anyone had any problems recently with Be the Dealer Casino?
    I asked for a withdrawal 15 days ago and my withdrawal is still
    pending.... Very strange.. They used to pay me in 5 days.. I sent
    an email and they haven't given to me an answer yet. They said
    they ll search the matter and answer me... No answer yet. I ll wait
    for them, I just want to know if there is something strange there...

    Regards.
     
  2. Oct 1, 2004
  3. rayharold

    rayharold Dormant account

    BeTheDealer slow pay

    The same thing happened to me a few days back. I received no definite explanation other than "we will check with finance" to see what is going on. After another email or two I was finally paid. This makes me feel uneasy about playing there.
     
  4. Oct 1, 2004
  5. Stanford

    Stanford Dormant account

    Location:
    USA
    I am getting very skitish here. I played without a bonus and had a deposit held up for a two and half weeks. If I had not called, I think it mights still be there.

    BTD says they are having processing problems with Neteller, but I don't know if I buy this. They gave me that same excuse once before.

    This is very disturbing because this is a place I like to park a large deposit for extended play. But right now.... best be careful.

    Maybe they can come here and calm our fears, if someone has a contact.

    Stanford
     
  6. Oct 1, 2004
  7. jpm

    jpm Dormant account

    If I were you, I'd take this as a BIG RED flag.

    Contact neteller directly and ask them if this is true, don't rely on the honesty of the casino. They may be telling the CSR this is the problem, when its actually something else.
     
  8. Oct 2, 2004
  9. dominique

    dominique Dormant account

    Occupation:
    webmistress
    Location:
    The Boonies
    They also had stopped paying affiliates a few weeks ago.

    However, someone from be the dealer just today made an appearance at CAP and said he would sort it all out.

    It appears that they ran into some snafu (???????) but are now going to straighten it out.

    It may be true that it is the processor - but it should be moving along now, whatever it was.

    As player, if owed money, I would contact them now.
     
  10. Oct 3, 2004
  11. umberto

    umberto Dormant account

    They finally paid me today. I received no answer for the delayed payment though... Very strange. At least i got my money. I like them and their software. I hope they will not be proved to be doing bad bussiness....
     

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