Dear gamblers,
Three days ago I made a deposit with this casino using the Monday bonus. Deposited 60 Euro's and kept playing for three days untill I had a balance of 2300+ euro.
I started playing games that contribute 10% to the wager requirements which I don't know but it doesn't matter. In the meantime I went to live chat to ask why the wager never ends because I have been playing for thousands and thousands of dollars in total. He gave me a list to the games that contribute differently to the wager requirements.
I saw that the games I played (megaways Bonanza and some blueprint like genie jackpot) contributed only 10%. Fine I started playing wazdan slots which contribute 100%.
Played all the wager requirements through came to live chat again and thanked the person that gave me the list tho let me know which games I was supposed to play to complete my wager requirements faster.
I uploaded documents and got a phone call which all went fine. Today I received email:
Dear M##d,
As part of our regular withdrawal review process, we have seen that you have placed bets on non-allowed games, as defined by the Terms and Conditions of the bonus credited to your account.
We have therefore cancelled your withdrawal request, and removed the winnings.
We do apologize for any inconvenience and disappointment, and we invite you to continue playing on our site.
Should you have any questions please reply to this email or contact our customer support via live chat on our site.
So I contacted live chat and he told me that I jumped from games that contribute 10% to games that contribute 100% to the wager requirements and that this was the reason that my winnings were removed.
2320 euro confiscated.
Is this legal?
How can bcasino have an mga license? I am such a fucking moron for not checking casinomeister to only see that this is a rogue casino!! I am a dumb fuck appearantly!!
Bcasino is a rogue operation. Read more about them in our full review.
Three days ago I made a deposit with this casino using the Monday bonus. Deposited 60 Euro's and kept playing for three days untill I had a balance of 2300+ euro.
I started playing games that contribute 10% to the wager requirements which I don't know but it doesn't matter. In the meantime I went to live chat to ask why the wager never ends because I have been playing for thousands and thousands of dollars in total. He gave me a list to the games that contribute differently to the wager requirements.
I saw that the games I played (megaways Bonanza and some blueprint like genie jackpot) contributed only 10%. Fine I started playing wazdan slots which contribute 100%.
Played all the wager requirements through came to live chat again and thanked the person that gave me the list tho let me know which games I was supposed to play to complete my wager requirements faster.
I uploaded documents and got a phone call which all went fine. Today I received email:
Dear M##d,
As part of our regular withdrawal review process, we have seen that you have placed bets on non-allowed games, as defined by the Terms and Conditions of the bonus credited to your account.
We have therefore cancelled your withdrawal request, and removed the winnings.
We do apologize for any inconvenience and disappointment, and we invite you to continue playing on our site.
Should you have any questions please reply to this email or contact our customer support via live chat on our site.
So I contacted live chat and he told me that I jumped from games that contribute 10% to games that contribute 100% to the wager requirements and that this was the reason that my winnings were removed.
2320 euro confiscated.
Is this legal?
How can bcasino have an mga license? I am such a fucking moron for not checking casinomeister to only see that this is a rogue casino!! I am a dumb fuck appearantly!!
Bcasino is a rogue operation. Read more about them in our full review.