Question Banned from Races but no idea why... Any thoughts?

m0nkeyboy

Newbie member
Joined
Jan 10, 2020
Location
Bristol
Hi,
I found out today that one of the casino's i play in regularly has banned me from their races. No reason given or explanation (and i was told it was permanent) but i am still allowed to play on the site just not do their races... any thoughts as to why this might be? It's annoying as I enjoy the races and find it makes the money stretch a little further.

Apologies if this is already covered off or in the wrong forum space - I am a newbie but couldn't see it anywhere else and figured this was the right place.

Cheers - M
 

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
As soon as i read your post, before you mentioned the casino i thought Rizk.

Definitely seen somebody being banned before who was on CM.

If i recall correctly it ended unsatisfactory for them with no real explanation.
 

bruinsdude

Senior Member
PABaccred
mm1
Joined
Nov 24, 2013
Location
Canada
I have found Guts/Rizk group rather inflexible when it comes to stuff like this that I have personally dealt with. That being said, they run two pretty amazing casinos overall, so they continue to see the odd deposit from me. I think I may be in an abusive relationship with that casino group, but I keep going back for more....lol
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Only thing I can think of and its only a possibility not an answer???

Have you taken lots of bonuses in your membership with them, also are you in good profit on the casino in general??
 

m0nkeyboy

Newbie member
Joined
Jan 10, 2020
Location
Bristol
I searched as hard as I could but perhaps my boolean search skills leave something to be desired... Will have another hunt!
 

m0nkeyboy

Newbie member
Joined
Jan 10, 2020
Location
Bristol
Only thing I can think of and its only a possibility not an answer???

Have you taken lots of bonuses in your membership with them, also are you in good profit on the casino in general??

I would say I'm there dream customer (not to blow my own trumpet) - outside of the stuff i get from the races I had my welcome bonus. but have made regular just cash depositis and am down overall. I was very down but clawed back some over the last 6-8weeks. Irocnically, a little of that from winning a couple of races...
 

m0nkeyboy

Newbie member
Joined
Jan 10, 2020
Location
Bristol
@colinsunderland
Thanks for your help- I will reach out as I felt i wasn't doing anything untoward but the only answer i could get was management says no and that's it.

I'm more than happy if someone wants to say i'm banned for a reason - i would like to understand what it is so i can avoid doing it again!
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Read posted link and couldn't ever believe how interested somebody could be about some casino operator races :)
 
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