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Banned from Platinum Play

Discussion in 'Online Casinos' started by dglasgow, Apr 8, 2005.

Thread Status:
Not open for further replies.
    Apr 8, 2005
  1. dglasgow

    dglasgow Dormant account

    Occupation:
    consultant
    Location:
    CT
    I signrd up with Platinum Play after calling and making sure there was no Problem with a new account as I had a problem with a tenent using my name on the internet casinos. They said no I did not have an account and was fine to go. I signed up, deposited 80 dollars and started playing. 3 minutes later my account was locked. When i called I was told I was on an ecogra? banned list and they had to block my account. I said ok, then refund my money. They said that was impossible. I sent them over 8 emails to document and they still refuse to refund even though I took the necessary precautions having had my identity used in the past to make sure the casino was a safe one to use. They sent me an email yesterday retating that they would resubmit to their "special investigative unit".
     
  2. Apr 8, 2005
  3. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    And why would this be a reason to "beware"? Any casino would do this.

    I can understand your concern, but things like this are best to be done in writing (email) rather than on the phone. This way it's not a "he said, they said" situation.

    Hopefully you will either get your money back and/or account unlocked. By them saying it's under investigation doesn't mean this is the end of things.
     
  4. May 2, 2008
  5. dynamitewoman

    dynamitewoman Dormant account

    Occupation:
    retired
    Location:
    roswell,n.m
    platinum play

    winbig said:
    And why would this be a reason to "beware"? Any casino would do this.
    *********************
    Yes, any casino would do this...BEFORE they accept your money is the appropriate and justified way of handling a suspicious registrant. Maybe their special investigative unit doesnt kick in till it gets "greased".
    Why is it so easy for a site to discover multiple accounts and ecogra banned (?) players AFTER they have your money, but not before?
    If they checked to see that a player did not have another account, assuming it was the proper department at the site that handles accounts, why wasnt anything else discovered? Seems like a player that has been banned from ecogra would be a major indicator and a priority check for an honest site that is looking to protect themselves instead of screwing a player.
     
    3 people like this.
  6. May 3, 2008
  7. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    Sump'n fishy?

    The guy could be in a badluck situation... 'a tenant stole his identity' and might just have to wait for the 'special investigations unit' to sort it out.

    OF COURSE they should have caught the 'identifiers' and never allowed the deposit. I'll alert the FL rep if he hasn't (per terms of this forum) and maybe they can sort it more quickly.

    eCogra blacklist? I'd like to know more about that.
     
    1 person likes this.
  8. May 3, 2008
  9. GaryWatson

    GaryWatson Dormant account

    Occupation:
    Marketing Consultant
    Location:
    Europe
    That is an illegal penalty.

    Im not saying he is but if the player is blacklisted, keep him that way. Either dont accept his money or, check security afterwards and return payment.

    If he is persistent, take further action against him. Withholding money someone has paid for a service is unacceptable, guilty or not.
     
    5 people like this.
  10. May 3, 2008
  11. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    If it's fraud, the money will be returned to the cardholder eventually. We don't have the facts and may never have them. Wim has been alerted but the casino will never disclose in open forum. When it's settled, the OP can if he chooses.

    eCogra blacklist? I'd like to know more about that.
     
    Last edited: May 3, 2008
  12. May 3, 2008
  13. brianzz

    brianzz Dormant account

    Occupation:
    Work
    Location:
    TN
    I guess they got jealous of the Proc Cyber blacklist that went around years and years ago so they had to make one of their own up.
     
    2 people like this.
  14. May 3, 2008
  15. SlotKing

    SlotKing Experienced Member PABnonaccred

    Occupation:
    Building the Best Vehicles On Earth... Ford Escape
    Location:
    Kentucky, ya'll...
    Dd someone notice something weird, or was it just me??

    I'm not sure if you guys saw that or not, but this post was written 3 YEARS AGO... By a poster who now has a dormant account...

    Just wondering if I was the only one who saw this small detail... :eek2:

    Kris
     
    4 people like this.
  16. May 3, 2008
  17. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    A month and a day behind the times. ffs

    Where's the "I'm a fool" smiley?

    Dang you dyna.. do that again and I'll sic larrybob on you again :D
     
  18. May 3, 2008
  19. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    :oops: :baby: :Read: :poke:
    Who's this Larrybob fella...? :rolleyes:
     
  20. May 3, 2008
  21. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    I wanna see this one poking itself in the eye... that would fit :poke:
    April fools 31 days late on me!
    I didn't rush in with a second PM asking him to ignore cuz he might want to drive a nail into it. As we never heard from the OP again it was probably settled.
    larrybob is a boisterous be-astod who resides over yonda:icon_twis
     
  22. May 3, 2008
  23. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    I like this one -

    [​IMG]
     
  24. May 3, 2008
  25. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    [​IMG] it is!!!
     
  26. May 7, 2008
  27. fortunelounge

    fortunelounge I-Gaming Industry Representative

    Occupation:
    Operations Manager
    Location:
    South Africa
    As we have discussed many times in this forum, it is not always possible to pick up fraud issues before or during the first purchasing process.

    If a player has purchased and the account is locked thereafter, the purchase will be refunded under most circumstances.

    There is no eCOGRA blacklist and we would not have told him/ her so.

    I have only now noticed (as well) that it is a very old post.

    Wim
     
    Last edited: May 7, 2008
    1 person likes this.
  28. May 7, 2008
  29. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Hi Wim,

    The thread was initiated three years ago - the OP has a dormant account (bouncing emails) so I wouldn't worry about this one. :p

    Thread upgraded to "closed"
     
    1 person likes this.
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