Last week, after having a little bit of luck at G'day casino and Hello Casino. I received this email.
After a review of your account by our compliance and risk team, it has become clear that you are attempting to abuse promotions.
As per clause 13.3 of the general terms and conditions
1. Your account has now been terminated effective immediately.
2. Any remaining funds in your account have been returned to you - £800.34.
3. You are banned from the group.
If you attempt to open up any accounts on the network all transactions will be voided and deposits returned to you and accounts terminated. A list of sites can be seen by following this link
Regards
Casino Management
Gdaycasino
It's not like I won a huge amount, just £1000 at Hello and £800 at G'day, and I'm pretty sure I've lost plenty deposits with them over the years.
I might have understood, if they were so upset at me makng withdrawals from my last two deposits and decided to bonus-ban me.
But to close all my accounts without any warning, is a bit much.
You'd think they'd want a chance to get their money back.
I bet they'd have been quite happy for me to take as many bonuses as I wanted, IF I lost every time.
And it's not like I was asking for bonuses. They were constantly emailing and texting offers to me.
So, just be aware, If you take bonuses at Caddell sites try not to cash out too often
After a review of your account by our compliance and risk team, it has become clear that you are attempting to abuse promotions.
As per clause 13.3 of the general terms and conditions
You do not have permission to view link
Log in or register now.
the following actions have been taken.1. Your account has now been terminated effective immediately.
2. Any remaining funds in your account have been returned to you - £800.34.
3. You are banned from the group.
If you attempt to open up any accounts on the network all transactions will be voided and deposits returned to you and accounts terminated. A list of sites can be seen by following this link
You do not have permission to view link
Log in or register now.
Regards
Casino Management
Gdaycasino
It's not like I won a huge amount, just £1000 at Hello and £800 at G'day, and I'm pretty sure I've lost plenty deposits with them over the years.
I might have understood, if they were so upset at me makng withdrawals from my last two deposits and decided to bonus-ban me.
But to close all my accounts without any warning, is a bit much.
You'd think they'd want a chance to get their money back.
I bet they'd have been quite happy for me to take as many bonuses as I wanted, IF I lost every time.
And it's not like I was asking for bonuses. They were constantly emailing and texting offers to me.
So, just be aware, If you take bonuses at Caddell sites try not to cash out too often